chapter 2 key terms Flashcards
communication
the process of exchanging information with others by sending and receiving messages
verbal communication
communication involving the use of spoken or written words or sounds
nonverbal communication
communication that does not use words
objective information
information based on what a person sees, hears, touches, or smells; also called signs
subjective information
information that a person cannot or did not observe, but is based on something reported to the person that may or may not be true; also called symptoms
incontinence
the inability to control the bladder or bowels
clichés
phrases that are used over and over again and do not really mean anything
defense mechanisms
unconscious behaviors used to release tension or cope with stress
culture
a system of learned beliefs and behaviors that is practiced by a group of people and is often passed on from one generation to the next
impairment
a loss of function or ability
mental health
the normal functioning of emotional and intellectual abilities
mental health disorder
a disorder that affects a person’s ability to function and often causes inappropriate behavior; confusion, disorientation, agitation, and anxiety are common symptoms
combative
violent or hostile
body mechanics
the way the parts of the body work together when a person moves
posture
the way a person holds and positions his body
fracture
a broken bone
disorientation
confusion about person, place, or time
scalds
burns caused by hot liquids
abrasion
an injury that rubs off the surface of the skin
occupational safety and health administration (OSHA)
a federal government agency that makes rules to protect workers from hazards on the job
conscious
the state of being mentally alert and having awareness of surroundings, sensations, and thoughts
first aid
emergency care given immediately to an injured person by the first people to respond in an emergency
cardiopulmonary resuscitation (CPR)
medical procedures used when a person’s heart or lungs have stopped working
obstructed airway
a condition in which something is blocking the tube through which air enters the lungs
abdominal thrusts
method of attempting to remove an object from the airway of someone who is choking
cyanotic
blue or gray, in reference to skin color
shock
a condition that occurs when organs and tissues in the body do not receive an adequate blood supply
myocardial infarction (MI)
a condition that occurs when the heart muscle does not receive enough oxygen because blood flow to the heart is blocked; also called heart attack
syncope
loss of consciousness; also called fainting
insulin reaction
complication of diabetes that can result from either too much insulin or too little food; also known as hypoglycemia
diabetic ketoacidosis (DKA)
a complication of diabetes that is caused by having too little insulin in the body
cerebrovascular accident (CVA)
a condition that occurs when blood supply to a part of the brain is blocked or a blood vessel leaks or ruptures within the brain; also called stroke