Chapter 2 - Interviewing Patients to Obtain a Health History Flashcards

0
Q

Subjective data used to create plan, prevent disease, resolve problems, and minimize limitations

A

Health history

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1
Q

2 primary components of health assessment

A

Health history

Physical exam

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2
Q

3 phases of the interview

A

Introduction
Discussion
Summary

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3
Q

Prepare patient for what to expect.

Introduce self: name, what you’re doing, about how long it will take and ask for permissions

A

Introduction of interview

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4
Q

Facilitate, collect, and record health hx and data.
Keep it patient centered.
Nurse prompts questions and takes brief notes.

A

Discussion of interview

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5
Q

Data collected is the foundation for personalized and effective HC.
Allows for clarification of data and provides validation of accurate understanding.
Provides closure.

A

Summary of interview

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6
Q

Single most important factor for successful interviewing

A

Communication of the nurse (builds repore)

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7
Q

Types of questions

A
  1. Open-ended questions
  2. Close-ended questions
  3. Direct questions
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8
Q

Questions that encourage a free-flowing, open response

What make the pain worst?

A

Open-ended questions

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9
Q

Questions that allows pt to give more precise data

Yes or no!, When was your last period?

A

Close-ended questions

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10
Q

Questions that lead patient to focus on one set of thoughts; often used in reviewing systems and evaluating functional status
(How far are you able to walk without SOB?)

A

Directive questions

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11
Q

Techniques that enhance data collection used by repeating what pt says in different words to confirm interpretation

A

Restatement

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12
Q

Techniques that enhance data collection used by repeating what pt said and encourages elaboration or more information

A

Reflection

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13
Q

Techniques that enhance data collection used when inconsistencies are noted btw pt report and nurse’s observations
(Act confuse to get further information by using tone of voice)

A

Confrontation

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14
Q

Techniques that enhance data collection used to share conclusion drawn from data
(Allow pt to confirm, deny, or revise)

A

Interpretation

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15
Q

Techniques that enhance data collection used to condense and order data to clarify sequence of events for pt
(Emphasizes data related to health promotion, disease protection, and resolving health problems)

A

Summary

16
Q

List techniques that diminish data collection

A

A. Using medical terminology confusing to pt
B. Expressing value judgment
C. Interrupting while pt is talking
D. Having an authoritarian or paternalistic demeanor
E. Asking “why” questions that may threaten pt and make him/her defensive

17
Q

What is OLD CARTS?

A
Onset
Location
Duration
Characteristics
Aggravation/Alleviating factors
Related symptoms
Treatment (before seeking help)
Severity
18
Q

Factors for managing awkward moments

A

A. Answering personal questions
(brief direct answer, share experiences to support pt and relationship/credibility)
B. Silence
(allows pt to reflect and gather courage, feedback that pt is not ready to discuss or approach needs evaluated, become comfortable with silence)
C. Displays of emotion
(crying is natural and expected; anger is uncomfortable - deal with directly, identify source)

19
Q

Factors for challenges to the interview

A

A. Managing overly talkative pt
B. Others in the room
C. Language barriers

20
Q

Factors of cultural consideration

A

A. Nurse accountable for cultural competence

B. Interact with pt as unique person with experiences, beliefs, and values passed down.

21
Q

Components of the comprehensive health history

A
Biographic data - initial visit
Reason for seeking care
Present health status
Past medical hx
Family hx
Personal and physiological hx
Review of boy systems