Chapter 2 - External Environment Flashcards

1
Q

List 15 external environment considerations

A
C - Competition & Underwriting Cycle
R - Regulation & Legislature
E - Environmental Issues
A - Accounting Standards
T - Tax
E - Economic Outlook
G - Governance
R - Risk Management Requirements
E - Experience from Overseas
A - Adequacy of Capital
T - Trends (Demographic)
L - Lifestyle Considerations
I - Institutional Structure
S - Societal Trends
T - Technological Changes
S - State Benefits

P - Physical Environment (climate & natural perils, pandemics)
G - Globalization
C - Convergence of financial institutions

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2
Q

External Environment:
Legislation and regulations, definitions and explanation

How do they affect the financial services industry? (at least 8)

A

Legislation: Law formally declared by governing body

Regulation: secondary form of legislation, used to implement primary legislature

  • Require compulsory insurance in certain circumstances
  • Influence the types of product available and best suited for customer needs (tax)
  • Competition & barriers to entry
  • National control vs Privatisation
  • Court judicial decisions (affects average future liab. claims)
  • Crime & Punishment
  • Financial Reporting
  • Solvency/liquidity reqs.
  • Ts & Cs of insurance contracts e.g. compulsory unlimited cover for liability products
  • Regulate the sale process / providers required to fully explain products i.e TCF which is expensive
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3
Q

External Environment:

State benefits

A

For an individual:

  • Less need for self-provision
  • Discourages saving if mean tested

Employers and Employees:
- Raise employers’ awareness of the need to top up

State benefits:

  • Introduce moral hazard, ie the risk of individuals relying on the State and not purchasing their own cover
  • Reduce levels of additional savings if benefits are means-tested (social assistance)
  • If benefits are contributory (social insurance), individuals may feel less wealthy and thus less able to purchase their own cover.
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4
Q

External Environment:

Tax

A

Tax Benefits

  • The tax treatment of benefits arising from financial products and schemes can have an impact on the needs of individuals.
  • Benefits can be tax-free, excess of the benefit received over the contributions paid can be taxed either as income or capital gain, benefit can be taxed entirely as income, or benefit taxed as a hybrid (tax-free + balance taxed)
  • eg if premiums are taxed deductible and benefits taxed policyholders need to insure their gross salary in the event of disability, but vice versa net salary need to be insured

Tax Contributions

  • The impact of tax contributions towards financial products should also be considered
  • Some arrangements offer tax relief on contributions paid, but this is usually coupled with tax on the resulting benefits
  • Other requirements require contributions to be paid from taxed income, but these arrangements usually offer relief from the tax on the ultimate benefit

Accumulation of return
- Governments have the option of taxing the income and gains of products and schemes during the accumulation phase
I developed countries as incentive to save double taxation is avoided.
Therefore if a provider is taxed on income and gains in the accumulation phase of a product, there is unlikely to be tax on the policyholders gain

Inheritance tax
- If tax is payable on the individual’s estate on death, it may be possible to take out insurance to cover this tax liability

Influence on products
- Tax systems can influence the types and forms of products made available by the financial services industry
- Examples of products and benefits that are heavily focused around a particular tax system include
> pension provision and lump sum benefits payable on retirement
> tax-free savings vehicles
> tax-free savings bonds in SA
> retail savings bonds in SA

ADDITIONAL:

  • Tax treatments will have an impact on the needs of individuals/running of financial services businesses
  • Affects pricing/valuations/profit calculations
  • Affects individual need & ability to provide private benefits
  • Affects the type and form of products offered by the financial service industry
  • Means that product innovations may be designed to avoid paying tax
  • Inheritance tax will change the amount of money passed down
  • Encourages/discourages investment in products e.g. tax advantages for pension products
  • Affects govt. ability to be a provider of benefits & enforcer of regulations
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5
Q

Legislation

A

Law that has been formally declared by a parliament or congress or other governing body

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6
Q

Regulation

A

A form of secondary legislation that is used to implement a primary piece of legislation appropriately or to take account of particular circumstances or factors

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7
Q

External Environment:

Accounting Standards

A
  • May influence an the types of benefits offered by employers to employees
  • Influence the range of products marketed and their wrappers
  • Accounting reqs. for reserving can influence contract design of products
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8
Q

External Environment:

Capital adequacy and solvency

A
  • forms part of banking and insurance regulation
  • is carried out using a complex capital adequacy framework, Basel III for banks, SAM for (SA) Insurers.

Capital Adequacy is measured as…
EXCESS of assets…
OVER sum of { LIABILITIES and CAPITAL requirements }
Can be % or multiple of capital requirements.

Aims of the regulator:

  • Reduce risk of insurers being unable to meet claims
  • Reduces losses suffered by p/h when insurers can’t meet claims
  • Early warning system for regulators to intervene when capital is not adequate
  • Ensure confidence in insurance sector
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9
Q

External Environment:

Corporate governance

A

High-level framework for managerial decisions in a company

Aims:

  • encourages managers to act in the best interests of stakeholders
  • incentivises managers accordingly… renumerate incentives to act on shareholders behalf, ex. share options
  • should be monitored for effectiveness
  • may utilise non-executive directors
  • influences the way in which stakeholders’ needs are met

Based on King IV report

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10
Q

External Environment:

Risk management requirements

A
  • are concerned with measuring, monitoring and controlling the impact of risks on a firm’s balance sheet e.g. perhaps by reinsurance
  • Implemented by regulators to safeguard against systemic failure
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11
Q

Capital is required to cover which 3 risks?

A
  • market risk
  • credit risk
  • operational risk
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12
Q

External Environment:

Mutuals

A
  • No shareholders, profits belong to p/h
  • Better benefits for the same cost
  • Can’t readily raise finance by usual methods
  • Certain products may be restricted or more highly-priced.

2 Ways in which mutuals approach product pricing:

Surplus Distribution
- Mutuals may offer specific distributions of surplus to their members. With-profits insurance companies, friendly societies and co-operative organizations tend to do this

Pricing at cost
- The alternative is to design products with the lowest margins in the price consistent with the risks undertaken and benefit members by that route

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13
Q

External Environment:

Public proprietary company

A
  • easier access to capital markets for finance
  • economies of scale
  • more dynamic management
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14
Q

External Environment:

Private proprietary company

A
  • may find same difficulties raising capital

- benefit from a close involvement of the owners

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15
Q

The underwriting cycle

A

Business is profitable => new entrants, greater competition, lower premium rates => reduced profits
=> insurers leave the market or reduce involvement => increased premium rates => profitable business

At the bottom of the cycle: loss of business is possible or reduced solvency (will increase need for capital)

  • Long term: Profit and losses even out
  • Short term: Profitable classes may subsidise losses in other classes

ADDITIONAL

  • Profitability in the various insurance classes tend to go in cycles, which are driven by market forces of supply and demand combined with actual claims experience and the economic climate
  • When business is profitable, more insurers enter the market.
  • Premium rates will reduce as insurers compete for market share
  • This will lead to reduced profits or losses, and the cycle will go into depression
  • The position is often accentuated by catastrophes, or by the economic climate
  • At the bottom of the cycle, insurers will leave the market or reduce their involvement in the classes concerned, as premiums are too low to be profitable
  • Eventually, premium rates will increase to cover the losses being incurred.
  • The speed with which this occurs will depend on the position adopted by the leading insurers in that business, and insurers’ continuing demand for market shares
  • In the long term profits and losses should even out.
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16
Q

External Environment:

Demographic changes

A
  • mortality/fertility/unemployment/immigration
  • can have major impact on main benefit providers, eg State
  • Increasing longevity and falling birth rates may result in ageing population
  • Affordability of pension plans affected by longevity
17
Q

Results of ageing population

A
  • less spending, as older people more likely to save (thus interest rates fall)
  • strain on social welfare systems
  • increased cost of healthcare
  • cost of education falling
18
Q

External Environment:

Environmental issues

A
  • influence the ways in which Government, advocacy groups and individual participants act, and hence the behaviour of financial markets
  • has led to providers offering products that promote environmental and ethical issues
  • affects how providers communicate with customers, eg reducing the amount of paperwork
19
Q

External Environment:

Lifestyle considerations

A
  • younger people have preferences for loans rather than savings
  • people with children look towards life insurance protection products
  • older people may have a need for annuities and long-term care products
  • longevity => more saving and for longer, so assets aren’t exhausted before death
20
Q

External Environment:

International practice

A
  • Providers may look at the suitability of replicating overseas products in the domestic market
  • differences in tax and legislature must be considered
21
Q

External Environment:

Climate & Natural Perils

A

NEED TO ADD HERE

  • Catastrophes can cause large claims/ acc. claims
  • Sometimes difficult to obtain cover in certain areas => govt. might have to step in
  • After a catastrophe reinsurance might be very expensive (burning cost) or unavailable in the mkt.
22
Q

External Environment:
Social Factors & Trends
(Cultural and social trends)

A

NEED TO ADD HERE

  • Common values/attitudes of population
    This affects:
  • Underwriting practices e.g. no discrimination based on sex allowed, no DNA testing allowed
  • This affects how products are priced
23
Q

External Environment:

Technological changes

A
  • impacts distribution of financial products (can use websites to record relevant data/details/claims).
  • easier to reach specific target markets
  • better pricing and may reduce costs