Chapter 2: Cross-Cultural Business Flashcards
Culture
Set of values, beliefs, rules and institutions held by a specified group of people.
Sub-culture
A group of people who share a unique way of life within a larger, dominant culture.
Ethnocentricity
Belief that one’s own ethnic group or culture is superior to that of others.
Cultural literacy
Detailed knowledge about a culture that enables a person to work happily and effectively within it.
Components of culture
- Asthetics
- Valuest attitudes
- Social structure
- Religion
- Personal communication
- Education
- Physical and material environments
Social structure
A cultures fundamental organization including its groups and institutions, its system of social positions and their relationships, and the process by which its resources are distributed.
Social group
Collection of two or more people who identify and interact with each other. I.e. family and gender
Nepotism
In extended family cultures, managers and other employees often try to find jobs for relatives inside their own companies.
Social stratification
Process of ranking people into social layers or classes
Social mobility
Ease with which individuals can move up or down a cultures social ladder
Caste system
System of social stratification in which people are born into a social ranking, or caste, with no opportunity for social mobility.
Class system
A class system of social stratification in which personal ability and actions determine social status and mobility.
Brain drain
Departure of highly educated people from one profession, geographic region, or nation to another.
Communication
System of conveying thoughts, feelings, knowledge, and information through speech, writing and actions.
Lingua Franca
Third or “link” language understood by two parties who speak different native languages.
