Chapter 2: Business Analysis Key Concepts Flashcards

1
Q

What is the BACCM?

A

Stands for Business Analysis Core Concept Model and is a conceptual framework for business analysis.

It encompasses what business analysis is and what it means to those performing business analysis taska, regardless of perspective, industry, methodology or level in the organization.

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2
Q

What are the six concepts in BACCM?

A

Change, need, solution, stakeholder, value and context.

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3
Q

Describe change in the BACCM

A

The act of transformation in repsonse to a need.

Change works to improve the performance of an enterprise. These improvements are deliberate and controlled through business analysis activities.

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4
Q

Describe need in the BACCM

A

A problem or opportunity to be adressed.

Needs can cause changes by motivating stakeholders to act. Changes can also cause needs by eroding or enhancing the value delivered by existing solutions.

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5
Q

Describe solution in the BACCM

A

A specific way of satisfying one or more needs In a context.

A solution satisfies a need by resolving a problem faced by stakeholders or enabling stakeholders to take advantage of an opportunity.

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6
Q

Describe stakeholder in BACCM

A

A group of individuals with a relationship to the change, the need or solution.

Stakeholders are often defined in terms of interest in, impact on, and influence over the change. Stakeholders are grouped based on their relationship to te needs, change or solutions.

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7
Q

Describe value in BACCM

A

The worth, importance or usefulness of something to a stakeholder with context.

Calue can be see as potential or realized returns, gains and improvements. It is also possible to have a decrease in value in the form of losses, risks and costs.

Value can be tangible or intangible. Tangible value is directly measureable, intangible is measured indirectly.

In some cases, vaue can be assesed in absolute terms, but in many cases is assesed in relative terms: one solution option is more valuable than another from the perspective of a given set of stakeholders.

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8
Q

Describe context in BACCM

A

The circumstances that influence, are influenced by, and provide understanding of the change.

Changes occur within a context. The context is everything relevant to that change that is within the environment.

Context may include attitudes, behaviours, beliefs, competitors, culture, demographics, goals, governments, infrastructure, languages, losses, processes, products, projects, sales, season, terminology. technology, wheather, and any other element meeting the definition.

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9
Q

How can BACCM be used?

A

Business analysts use them to consider the quality and completeness of the work being done.

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10
Q

What is Business Analysis?

A

The practice of enabling chang in an enterprise by defining needs and recommending solutions that deliver value to stakeholders.

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11
Q

What is Business Analysis Information?

A

Broad and diverse sets of information that business analysts analyse, transform and report.

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12
Q

What is design?

A

A usable representation of a solution that focuses on understanding how value might be realized by a solution if it is built.

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13
Q

What is an enterprise?

A

System of one or more organisations and the solutions they use t prsue a shared set of common goals.

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14
Q

What is an organization?

A

An autonomous group of people under the management of a single individour board, that works towards common goals and objectives.

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15
Q

What is a plan?

A

A proposal for doing or achieving something. Plans describe a set of events, dependencies among the events, expected sequence, schedule, results or outcomes, materials and resources, and stakeholders.

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16
Q

What is a requirement?

A

A usable representation of a need. It focuses on understanding what kind of value could be delivered if a requirement is fullfilled.

17
Q

What is risk?

A

The effect of uncertainty on the value of a change, solution or enterprise.

18
Q

What are business requirements?

A

> Why do I want it?

Statements of goals, objectives and outcomes that descrie why a change has been initiated.

19
Q

What are stakeholder requirements?

A

> What are the needs?

Describe the needs of stakeholders that must be met in order to achieve the business requirements. they may serve as a bridge between business and solution requirements.

20
Q

What are solution requirements?

A

> What do I want?

Describe the capabilities of a solution that meets the stakeholder requirements. They provide the appropriate level of detail to allow for the development and implementation of the solution.

21
Q

What are functional solution requirements?

A

Describes the capabilities that a solution must have in terms of the behaviour and information that the solution will manage.

22
Q

What are non-functional solution requirements or quality of service requirements?

A

They do not relate directly to the behaviour of functionality of the solution, but rather describe conditions under which a solution must remain effective or quealities that a solution must have.

23
Q

What are transition requirements?

A

> What are the conditions?

They describe the capabilities that the solution must have and the condition the solution must meet to facilitate transition form the current state, to the future that. But which are not needed once the change is complete.

24
Q

What kind of stakeholder is the customer?

A

A customer uses or may use products or services produced by the enterprise and may have contractual or moral rights that the enterprise is obliged to meet.

25
Q

Describe Domain Subject Matter Expert

A

Is any individual with in-epth knowledge of a topic re;evant to the business need or solution scope. Examples: managers, process owners

26
Q

Describe End User

A

Stakeholders who directly interact with the solution