Chapter 2 - basic Structural

Question 1

What are Mintzberg’s dimensions/situational dependencies that determine how an organization SHOULD be?

Answer 1

• Size & age. Bigger/older = more formalised.
• Central processes/core technology. Higher complexity = less formalised.
• Environment. Higher uncertainty = less formalised.
• Strategy. More high-end = less formalised.
• Information technology. More developed = more decentralised + more vertical control
• Labor force. High education/skill = less formalised