chapter 2 Flashcards
Calculate
the ability to work with numbers
Active Listening
the skill of paying attention and interaction with a speaker
Distractions
Turn your attention away from someone to which you should be paying attention
Work Ethnic
A personal commitment to doing your very best as part of the team.
Flexibility
The ability to adapt willingly to changing circumstances
Leadership
the ability to motivate others to cooperate in accomplishing a common task
Prioritize
to put things in order of importance
Networking
Making use of all your personal connections to achieve your career goals
Trade publications
Professional magazines and newsletters by and for the food service industry
Job lead
possible employment opportunities you keep on file
Resume
A written document that gives a potential employer information about
Job interview
your “in person” opportunity to convince an employer to hire you
Keywords
significant words that makes it easier for employers to search for relevant information about your skills
Workers compensation
compensation (money) to cover medical expenses and lost wages when injured on the job
Repetitive stress injuries
Potential disabling ailments that develop among workers who must perform the same motions repeatedly
Minimum wage
The lowest hourly amount a worker can earn
Compensatory Time
Compensation for overtime work
Labor union
An organization of workers that act as the voice of their members in collective bargaining
Discrimination
unfair treatment based upon age, race, gender, disability, and religion, among others
Sexual harassment
Any unwelcome behavior of a sexual nature is prohibited in the workplace.
Probation
time that gives your employer a chance to monitor your job performance closely to confirm you can do your job
Deductions
money withheld from your gross pay for taxes, insurance, and other fees.
Empathy
putting yourself in another persons place to understand how he or she feels
Ethics
internal guidelines for distinguishing right or wrong
