Chapter 2 Flashcards
Finished Goods Inventory
Completed goods that have not yet been sold.
Manufacturing Company
A company that uses labor, plant, and equipment to convert raw materials into new finished products.
Merchandising Company
A company that resells tangible products previously bought from suppliers.
Raw Materials Inventory
All raw materials (direct materials and indirect materials) not yet used in manufacturing.
Retailer
Merchandising company that sells to consumers.
Service Company
A company that sells intangible services rather than tangible products.
Triple Bottom Line
Evaluating a company’s performance not only by its ability to generate economic profits, but also by its impact on people and the planet.
Value Chain
The activities that add value to a firm’s products and services; includes R&D, design, production or purchases, marketing, distribution, and customer service.
Wholesaler
Merchandising companies that buy in bulk from manufacturers, mark up the prices, and then sell those products to retailers.
Work in Process Inventory
Goods that are partway through the manufacturing process but not yet complete.
Biomimicry
A means of product design in which a company tries to mimic, or copy, the natural biological process in which dead organisms (plants and animals) become the input for another organism or process.
Customer Service
Support provided for customers after the sale.
Design
Detailed engineering of products and services and the processes for producing them.
Distribution
Delivery of products or services to customers.
Greenwashing
The unfortunate practice of overstating a company’s commitment to sustainability.
Life-Cycle Assessment
A method of product design in which the company analyzes the environmental impact of a product, from cradle to grave, in an attempt to minimize negative environmental consequences throughout the entire lifespan of the product.
Marketing
Promotion and advertising of products or services.
Production or Purchases
Resources used to produce a product or service, or to purchase finished merchandise intended for resale.
Research and Development (R&D)
Researching and developing new or improved products or services or the processes for producing them.