Chapter 2

Question 1

CME

Answer 1

Cisco Unified Communications Manager Express

Question 2

CME Key Features

Answer 2

Call processing and device control
Command-line or GUI-based configuration
Local directory service
Computer Telephony Integration (CTI) support
Trunking to other VoIP systems
Direct integration with Cisco Unity Express (CUE

Question 3

Cisco IP Phone to the CME router using either __ or __

Answer 3

Skinny Client Control Protocol (SCCP) or the Session Initiation Protocol (SIP

Question 4

___ is a voicemail system that

you can install into your CME router

Answer 4

CUE

Question 5

CUE Key Features

Answer 5

Voicemail
Auto-attendant
Interactive voice response (IVR) system
Native T.37 fax processing
Survivable Remote Site Voicemail (SRSV)
Standards-based

Question 6

CUCM Key Features

Answer 6

Full support for audio and video telephony
Appliance-based operation
Redundant server cluster
Intercluster and voice gateway control and communication
Built-in Disaster Recovery System (DRS
VMWare Virtualization Support
Directory service support or integration

Question 7

CUCM cluster supports a ____ Publisher and up to ____ Subscribers

Answer 7

single

eight

Question 8

Cisco Unity Connection Key Feature

Answer 8

Proven appliance-based platform
Up to 20,000 mailboxes per server
Access voicemails from anywhere
LDAP directory server integration
Microsoft Exchange support
 Voice Profile for Internet Mail (VPIM) support

Question 9

Cisco Unified Presence

Answer 9

Enterprise instant messaging
Message compliance
Interdomain federation
Jabber XCP extensibility
Secure messaging