Chapter 2 Flashcards

1
Q

Industrial distributors/wholesalers

A

intermediaries between manufacturers and customers

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2
Q

Value Added resellers

A

provide customized services and systems to their customers based on specific needs, often providing unique expertise in product/system integration.

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3
Q

End Users

A

manufacturers who purchase goods and services and use them as supplies or materials to make new products such that the identity of the purchased product is lost.

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4
Q

Original Equipment Manufacturers

A

buy goods and incorporate into their products and sell to customers, typically largest volume users of goods and services. (Goodyear)

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5
Q

Raw Material Producers

A

seek “added value” positions unrelated to core product, often lose identity when combined into customer products

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6
Q

Component Part Manufacturer

A

Component materials retain identity even after incorporation into customer’s product

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7
Q

Capital Goods Producers

A

Goods used to produce output, very expensive and risky purchases, made by people from a lot of different departments together in a lengthy process with the development of detailed specification notes for the supplier

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8
Q

Pure Competition

A

Many players, no single player has an effect on price, market much larger than any one player

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9
Q

Monopolistic competition

A

many buyers and sellers exist, but product is differentiable and many price points exist, offerings from each firm highly varied

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10
Q

Oligopolistic competition

A

Market has few sellers who are highly sensitive to others strategy and products may be similar or dissimilar with huge barriers to entry

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11
Q

Pure monopoly

A

Only one seller

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12
Q

Introduction - Marketing objective

A

create consumer awareness and trial

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13
Q

Introduction - Advertising objective

A

stimulate primary demand

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14
Q

primary demand

A

desire for product class, rather than brand

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15
Q

selective demand

A

demand for a specific brand

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16
Q

skimming strategy

A

high initial price to cover development costs and leverage price insensitivity of early buyers

17
Q

penetration pricing

A

low pricing that discourages competition and builds unit volume

18
Q

Growth - Marketing objective

A

product differentiation to gain market share

19
Q

Growth - Advertising objective

A

stimulating selective demand, comparative advertising tactics

20
Q

Maturity - Marketing objective

A

maintain brand loyalty and holding market share through more differentiation

21
Q

Maturity - Advertising objective

A

stimulating selective demand by reminding people about product benefits compared to competition

22
Q

Decline - Marketing objective

A

Harvesting and deletion

23
Q

Decline - Advertising objective

A

Phased out, not much money spent on brand promotion

24
Q

Harvesting

A

company retains product essentially to satisfy a few people in market

25
Q

Deleting

A

Product is dropped from the product line, is generally a significant decision, as there is a residual core of consumers still using the product

26
Q

High learning products

A

significant education, extended introduction

spend heavily on trial, cost allocation to cover delays in ROI

27
Q

Low-learning products

A

little learning sales begin immediately, easily imitated by competition
broaden distribution quickly

28
Q

Fashion products

A

let cycle ride course, wait for return

29
Q

Fad products

A

have expanded distribution at launch