Chapter 2 209-212 Flashcards

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1
Q

Documented guest comments are recorded and maintained for how many months? (209.)

A

12

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2
Q

Fitness centers must have a minimum of how many hours available for programs, facilities, and equipment staffing expertise? (209.)

A

90

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3
Q

What is not considered when determining hours of operation for the fitness center? (209.)

A

Facility

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4
Q

Who has approval authority to alter hours of operation? (209.)

A

Instillation Commander

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5
Q

Within how many days of assignment must fitness center (FC) staff members complete customer service training? (209.)

A

60

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6
Q

Special events in the fitness center are held at least how many times per year? (210.)

A

4

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7
Q

How long in advance of a special event should planning begin? (210.)

A

3 Months

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8
Q

What should managers complete at the end of every event? (210.)

A

After Action Report

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9
Q

In a deployed environment non appropriated (NAF) resale operations are normally established by day (211.)

A

15

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10
Q

It is essential for you to coordinate with personnel from what organization regarding what items will be sold in NAF operations? (211.)

A

Army and Air Force Exchange Services (AAFES)

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11
Q

In order to determine if your operation will support multiple operations consider whether the members will be deployed longer than (211.)

A

60 Days

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12
Q

The NAF funds custodian should ensure an inventory is accomplished (211.)

A

Monthly

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13
Q

Who should you notify promptly in an alcohol related incident that may result in potential claims? (212.)

A

FSS commander

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