Chapter 2 Flashcards

1
Q

The Market is made up of:

A

Buyers
Insurers
Intermediaries (brokers)
Aggregators (Price Comparison websites)
Reinsurers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Private Individuals

A

Household, contents and insurance

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Companies

A

From large multinational to sole traders

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Partnerships

A

Each individual is liable (medical, legal and veterinary)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Public Bodies

A

Local authorities, schools. Some public bodies are large enough to create their own insurance funds.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Charities, Associations and Clubs

A

unincorporated associations

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

PRA

A

Prudential Regulation Authority, focuses on Insurers solvency margins (the difference between assets and liabilities)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

FCA

A

Financial Conduct Authority

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Types of Insurers

A

Proprietary companies
Mutual Companies
Captive Companies
Protected Cell Companies
Lloyd’s

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Proprietary Companies

A

Plc and Ltd companies

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Mutual Companies

A

Owned by Policy Holders

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Mutually indemnity Associations

A

Self-Managed pools of insurers. Mainly seen in Marine Insurance.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Captive Insurers

A

Insurance company set up by a parent company to provide insurance coverage to the company. It’s tax effective and allows the parent company to retain money not lost through claims, rather than paying a premium to an insurance carrier.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Protective Cell Company

A

Type of captive insurer which operates in two parts with a core and unlimited number of cells. Each protected cell company has a single board which will agree to create each cell. This ring fences the assets of each individual cell.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Composite Companies

A

Carriers which accept several types of business and represent the majority of the market

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Specialist Insurers

A

Tend to issue policies for only one type of business.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

Takaful

A

Islamic type of insurance to fit in with Sharia law, any transaction, risk and profit is shared between the participants. They have to be approved by scholars to insure the products are compliant.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

The State

A

The state legislates certain insurances to be compulsory. Motor, EL, PL. It also acts a reinsurer for terrorism risks and flood risks.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

Lloyd’s and the London Market

A

It is not an insurer, but a market place to obtain varies insurance products through the carriers provide capacity through the market

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

Syndicates

A

Group of private individuals or corporate investors who carry risk. The number of syndicates has reduced dramatically since the 90’s. This is due to individual organisations growing in size and their capacity to accept risk.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

Managing Agents

A

A syndicate will outsource the day-to-day running of the insurance business to a managing agent. They are responsible for employing the underwriters and claims adjusters, as well as liaising with Lloyd’s and regulators.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

Capital and Members

A

In order to invest in the market, members need to produce adequate means in forms acceptable to Lloyds. They need to be sure they can pay any claims made to them. No new individual names with unlimited liability are permitted to join Lloyd’s now, following large losses in the 80’s. The liability is now limited for individuals.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

Members’ Agents

A

These agents advise potential corporate and individual members on the disadvantages and advantages of investing in the Lloyds market. They also receive reports on how the syndicate is running. There are only four active members agents. They are approved by the FCA.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

Lloyd’s brokers

A

To become a Lloyd’s broker the broking firm must be regulated in the country they are registered in and must also satisfy certain requirements from Lloyd’s about capability, understanding of the market and ability to transact business using the central market systems.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Q

Placing a risk D2B

A

The broker puts a summary of the risk and terms into a document called Market Reform Contract (MRC) or a slip. This ensures a set standard and clear conditions.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
26
Q

XIS (Xchanging Ins-sure Services)

A

This is the system used to submit risks once the broker has has found 100% of cover through various Underwriters.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
27
Q

The London Market

A

The London Market is a place for sizable complex risks and world recognised.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
28
Q

Contract Certainty

A

Complete and final agreement of all terms between the insured and insurers by the time they enter into the contract:
-Details of the contract
-Share of the risk and who is taking it
-Provision for the contract documents to be sent to the customers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
29
Q

Intermediaries

A

They must be regulated by the FCA if they are conducting activities on behalf of a principle (insurer)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
30
Q

Authorised Persons

A

A firm authorised by the FCA to engage in regulated activities, once authorised the firm is bound to abide by all FCA rules.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
31
Q

Appointed Representatives

A

They are often non-insurance main occupations, such as motor garages. They must abide by FCA regulations, but do not have the same authority as Authorised Persons.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
32
Q

Appointed Representative Status

A

FCA have recently introduced new rules designed to improve the oversight and responsibility of the AP and the principle

33
Q

Introducer Appointed Representative

A

Brochures and marketing material distributors. Less demanding responsibilities from the FCA for IAR’s

34
Q

Lloyd’s Brokers

A

Must adhere to additional set of standards set out by the Lloyd’s Council as well as FCA

35
Q

Intermediaries Services for the Client

A
  • decide the best market in which to place the risk;
  • negotiate terms and conditions initially and for mid-term changes;
  • provide advice to the client regarding the detail of the policy wording;
  • review client needs;
  • negotiate renewals; and
  • advise the client on the validity of claims.
36
Q

Services for insurers

A
  • collecting the premium;
  • committing the insurer to cover the risk (if authorised);
  • settling claims on behalf of the insurer (if authorised); and
  • issuing motor, or other cover notes to give evidence of cover.
37
Q

Broker Networks

A

Allow smaller broking houses to access larger company resources to adhere to regulations set out by the FCA.

38
Q

Legislative reform order 2008

A

Removed the strict need for broking and underwriting activities to be separate. This has allowed more acquisitions and mergers and puts more focus on the FCA monitoring conflicts of interests

39
Q

Direct Distribution Channels

A

Employee of the insurer sells the insurance product and websites are used to promote sales.

40
Q

Indirect Distribution Channels

A

intermediaries paid to promote insurers product on their behalf.

41
Q

Schemes and Delegated Authorities

A

Insurers often delegate authority to intermediaries, including managing general agents (MGAs), allowing them to issue cover, underwrite, and handle claims within defined criteria, providing tailored policies for specific client categories and benefiting from specialized expertise and streamlined operations.

42
Q

Bancassurance

A

Insurance products sold through bank’s to their customers.

43
Q

Price comparison websites

A

Used for gathering various quotes from providers and comparing cover in a digestible easy to understand format.

44
Q

Reinsurance

A

Insurer transfers some of the risk to a reinsurance company. Individual basis, event basis or portfolio.

45
Q

Purpose of Reinsurance

A
  • smooth peaks and troughs in the trading results;
  • protect the portfolio (class of business);
  • provide improved customer service; and
  • provide support for insurers entering new areas of business.
46
Q

Facultative Reinsurance

A

Transferring risk from insurer to reinsurer for single known risk e.g. a high value site part of a larger portfolio

47
Q

Catastrophe Reinsurance

A

Transferring risk from insurer to reinsurer for a single cause risk e.g. hurricane damage across multiple risks.

48
Q

Types of reinsurer

A
  • Specialist
    -Lloyd’s market
    -Insurance companies which also act as reinsurers
49
Q

Retroceding

A

Reinsurer transferring risk to other reinsurers.

50
Q

Underwriter

A

Assess risks, decide on risk acceptance, set terms and conditions, and calculate premiums.

51
Q

Claims Personnel

A

Quickly and fairly handle claims, identify fraud, determine costs, involve necessary parties, and settle claims efficiently.

52
Q

Loss Adjuster

A

Complex claims which require review of policy coverage, emergency measures, negotiate with specialist suppliers. They are independent of the customer and insured.

53
Q

Loss Assessor

A

A loss assessor is an expert in dealing with insurance claims and acts for the insured/
policyholder, preparing and negotiating claims on their behalf

54
Q

Surveyors

A

Carry out assessments related to the risk assessment. They can provide immediate advice, recommendations and assessing if requirements have been adhered to.

55
Q

Actuaries

A

They review the financial aspects of the risk and ensure there is adequate funds for future liabilities

56
Q

Risk Managers

A

They insure the organisation has adequate sight and understanding of risks throughout the business. They demonstrate to the regulator the business is being compliant.

57
Q

Compliance officers

A

Ensure that their firm abides by the rules and regulations
set down by the regulator

58
Q

Internal Auditors

A

work within a firm to monitor and evaluate how well risks are being managed and internal governance processes are running.

59
Q

ABI (Association of British Insurers)

A

The ABI does various tasks like collecting market statistics, creating codes of practice, managing public relations to raise awareness about insurance, and consulting with the Government on issues important to its members.

60
Q

BIBA (British Insurance Brokers Association)

A

BIBA, the major trade association for insurance intermediaries with just under 2,000 regulated firms as members, emphasizes the need for its members to comply with laws, act with integrity and honesty, prioritize client interests, and perform with skill, care, and diligence, aiming to maintain high standards of business behavior and protect its members’ interests for the public’s benefit.

61
Q

LMA (Lloyd’s Market Association

A

Split into LIIBA (London and Insurance Brokers’ Association) and IUA (international Underwriting association)

62
Q

CII (Chartered Insurance Institute)

A

Insurance education

63
Q

Airmic

A

Airmic promotes the interests of corporate insurance buyers and those involved in risk
management and insurance for their organisation. Members include company secretaries,
finance directors, internal audit, and risk and insurance managers. Large customers are usually members

64
Q

Personal Lines

A

insurance protects a policyholder from loss or damage to personal property
or from damages for which the policyholder may be held personally responsible.

65
Q

Commercial Lines

A

insurance protects a business from loss of its business property or
damages for which the company may be held liable.

66
Q

IPT

A

Insurance premium tax. Standard rate of 12% and higher rate of 20%. Long term insurances are exempt. This must be submitted to HMRC via the insurer when they collect the premium.

67
Q

Motor insurance

A

Compulsory and most common insurance

68
Q

Home insurance

A

Buildings/contents

69
Q

Travel insurance

A

Traveling over seas, multi or single trip

70
Q

Pet Insurance

A

Covers injury or accident to pet. Or in case of dogs potential damage to third parties or property.

71
Q

Health

A

Personal accident, Sickness, Private medical Insurance, Short-term income protection, Critical Illness

72
Q

PPI

A

Payment Protection Income: designed to cover the debts/loans if a person can no longer work. Huge scandal and now not really sold.

73
Q

Liability insurance

A

Employers Liability, Public Liability, Products Liability, Directors and Officers Liability, Professional Indemnity

74
Q

Commercial Property Insurance

A

perils (all risk), Engineering breakdown, Glass, livestock, money

75
Q

Pecuniary Insurance (relating to money)

A

Fidelity guarantee (fraud or dishonesty, Legal expenses, Credit, business interruption, political risk, guaranteed asset protection

76
Q

Marine

A

Hull- damage to the ship
cargo - loss or damage of goods on board
freight - sums paid for transporting goods/vessel hire

77
Q

Cyber insurance

A

First and third party losses. Investigation, recovering lost data, business shutdown from attackers. Also damages claimed by third parties.

78
Q

Commercial packaged

A

designed to suit a particular business and will fit the needs of a vast majority of customers. Usually at a discounted rate

79
Q

Commercial Combined

A

combines multiple types of insurance products and allows customers to have one insurer and one renewal for ease.