Chapter 2 Flashcards
Characteristics of successful sales people
- Motivated
- Dependability and trust worthiness
- Customer and Product Knowledge
- Communication Skills
- Flexibility and Mobility
- Emotional Intelligence
Mental Characteristics of the Seller
•Honesty
•Responsibility
•Courage
•Loyalty
•Resourcefulness
•Confidence
•Imagination
•Showmanship
•Ambition
•Adaptability
•Industry
•Observation
•Enthusiasm
•Courtesy
•Tact
•Dominance
adherence to the facts: SINCERITY.
Honesty
quality or state of being responsible: such as moral, legal, or mental accountability.
responsibility
mental or moral strength to venture, persevere, and withstand danger, fear, or difficulty.
courage
adherence to something to which one is bound by a pledge or duty.
loyalty
able to meet situations: capable of devising ways and means.
resourcefulness
a feeling or consciousness of one’s powers or of reliance on one’s circumstances.
confidence
the act or power of forming a mental image of something not present to the senses or never before wholly perceived in reality.
imagination
the producer of a play or theatrical show.
showmanship
an ardent desire for rank, fame, or power.
ambition
capable of being or becoming adapted.
adaptability
an act of recognizing and noting a fact or occurrence often involving measurement with instruments.
observation
an act of recognizing and noting a fact or occurrence often involving measurement with instruments.
industry
strong excitement of feeling
enthusiasm