Chapter 2 Flashcards

1
Q

Business Case

A

Refers to the reasons, or justification, for a proposal

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2
Q

Constraint

A

A requirement or a condition that the system must satisfy or an outcome that the system must achieve

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3
Q

Discretionary Project

A

Where management has a choice in implementing a project, they are called discre-tionary. For example, creating a new report for a user is an example of a discretionary project

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4
Q

Nondiscretionary project

A

Where management has no choice in implementing a project, it is called nondis-cretionary. For example, adding a report required by a new federal law

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5
Q

Tangible Benefit

A

Positive outcome that can be measured in dollars. It can result from a decrease in expenses, an increase in revenues, or both. Examples of tan-gible benefits include the following: A new scheduling system that reduces overtime. An online package tracking system that improves service and decreases the need for clerical staff. A sophisticated inventory control system that cuts excess inventory and elimi-nates production delays

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6
Q

Intangible benefit

A

Positive outcome that is difficult to measure in dollars. However, intangible benefits can be very important in the calculation of economic feasibility. An example of an intangible benefit might be a new website that improves a company’s image

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7
Q

Operational Feasibility

A

A system that that will be used effectively after it has been developed.

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8
Q

project creep

A

The process by which projects with very general scope definitions expand gradually, with-out specific authorization

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9
Q

Project scope

A

A specific determination of a project’s boundaries or extent

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10
Q

Schedule feasibility

A

A project can be implemented in an acceptable time frame

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11
Q

SWOT analysis

A

An examination of a company’s strengths (S), weaknesses (W), opportunities (O), and threats (T)

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12
Q

Mission Statement

A

A document or statement that describes the company for its stakeholders and briefly states the company’s overall purpose, products, services, and values.

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13
Q

Technical Feasibility

A

When an organization has the resources to develop or purchase, install, and operate the system

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14
Q

Total Cost of Ownership

A

A number used in assessing costs, which includes ongoing support and maintenance costs, as well as acquisition costs

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