CHAPTER 2 Flashcards

1
Q

a computer system is made up of various elements

A

The Computer

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2
Q

text entry and pointing

A

input devices

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3
Q

screen (small&large), digital paper

A

output devices

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4
Q

special interaction and display devices

A

virtual reality

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5
Q

e.g. sound, haptic, bio-sensing

A

physical interaction

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6
Q

as output (print) and input (scan)

A

paper

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7
Q

RAM & permanent media, capacity & access

A

memory

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8
Q

speed of processing, networks

A

processing

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9
Q

to understand human–computer interaction
… need to understand computers!

A

Interacting with computers

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10
Q

screen, or monitor, on which there are windows
keyboard
mouse/trackpad

A

typical

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11
Q

variations of typical computer system

A

– desktop
– laptop
– PDA

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12
Q

How many computers in your house?

A

PC
– TV, VCR, DVD, HiFi,
cable/satellite TV
– microwave, cooker,
washing machine
– central heating

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13
Q

How many computers in your pockets?

A

– PDA
– phone, camera
– smart card, card with
magnetic strip?
– electronic car key
– USB memory
try your pock

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14
Q

keyboards (QWERTY et al.)
chord keyboards, phone pads
handwriting, speech

A

text entry devices

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15
Q

Most common text input device
• Allows rapid entry of text by experienced
users
• Keypress closes connection, causing a
character code to be sent
• Usually connected by cable, but can be
wireless

A

Keyboards

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16
Q

Standardised layout
but …
– non-alphanumeric keys are placed differently
– accented symbols needed for different scripts
– minor differences between UK and USA keyboards

A

layout – QWERTY

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17
Q

alternative keyboard layouts

A

Alphabetic and Dvorak

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18
Q

keys arranged in alphabetic order
– not faster for trained typists
– not faster for beginners either!

A

Alphabetic

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19
Q

common letters under dominant fingers
– biased towards right hand
– common combinations of letters alternate between hands
– 10-15% improvement in speed and reduction in fatigue
– But - large social base of QWERTY typists produce market
pressures not to change

A

Dvorak

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20
Q

designs to reduce fatigue for RSI
• for one handed use
e.g. the Maltron left-handed keyboard

A

special keyboards

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21
Q

only a few keys - four or 5
letters typed as combination of keypresses
compact size
– ideal for portable applications
short learning time
– keypresses reflect letter shape
fast
– once you have trained
BUT - social resistance, plus fatigue after extended use
NEW – niche market for some wearables

A

Chord keyboards

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22
Q

use numeric keys with
multiple presses
2 – a b c 6 - m n o
3 - d e f 7 - p q r s
4 - g h i 8 - t u v
5 - j k l 9 - w x y z
hello = 4433555[pause]

A

phone pad

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23
Q

type as if single key for each letter
– use dictionary to ‘guess’ the right word
– hello = 43556 …
– but 26 -> menu ‘am’ or ‘an

A

T9 entry

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24
Q

Text can be input into the computer, using a
pen and a digesting tablet
– natural interaction
• Technical problems:
– capturing all useful information - stroke path,
pressure, etc. in a natural manner
– segmenting joined up writing into individual letters
– interpreting individual letters
– coping with different styles of handwriting
• Used in PDAs, and tablet computers …
… leave the keyboard on the desk!

A

Handwriting recognition

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25
Q

Improving rapidly
• Most successful when:
– single user – initial training and learns peculiarities
– limited vocabulary systems
• Problems with
– external noise interfering
– imprecision of pronunciation
– large vocabularies
– different speakers

A

Speech recognition

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26
Q

for entering numbers quickly:
– calculator, PC keyboard
• for telephones

A

Numeric keypads

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27
Q

Handheld pointing device
– very common
– easy to use
• Two characteristics
– planar movement
– buttons
(usually from 1 to 3 buttons on top, used for
making a selection, indicating an option, or to
initiate drawing etc.

A

the Mouse

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28
Q

Two methods for detecting motion

A

Mechanical
Optical

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29
Q

Ball on underside of mouse turns as mouse is moved
– Rotates orthogonal potentiometers
– Can be used on almost any flat surface

A

Mechanical

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30
Q

light emitting diode on underside of mouse
– may use special grid-like pad or just on desk
– less susceptible to dust and dirt
– detects fluctuating alterations in reflected light intensity to
calculate relative motion in (x, z) plane

A

Optical

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31
Q

small touch sensitive tablets
• ‘stroke’ to move mouse pointer
• used mainly in laptop computers
• good ‘acceleration’ settings important
– fast stroke
• lots of pixels per inch moved
• initial movement to the target
– slow stroke
• less pixels per inch
• for accurate positioning

A

Touchpad

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32
Q

ball is rotated inside static housing
• like an upsdie down mouse!
– relative motion moves cursor
– indirect device, fairly accurate
– separate buttons for picking
– very fast for gaming
– used in some portable and notebook computers.

A

Trackball

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33
Q

for accurate CAD – two dials for X-Y cursor position
– for fast scrolling – single dial on mouse

A

Thumbwheels

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34
Q

indirect
pressure of stick = velocity of movement
– buttons for selection
on top or on front like a trigger
– often used for computer games
aircraft controls and 3D navigation

A

Joystick

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35
Q

for laptop computers
– miniature joystick in the middle of the keyboard

A

Keyboard nipple

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36
Q

works by interrupting matrix of light beams, capacitance changes
or ultrasonic reflections
– direct pointing device

A

Detect the presence of finger or stylus on the screen

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37
Q

fast, and requires no specialised pointer
– good for menu selection
– suitable for use in hostile environment: clean and safe from
damage.

A

Advantages

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38
Q

finger can mark screen
– imprecise (finger is a fairly blunt instrument!)
• difficult to select small regions or perform accurate drawing
– lifting arm can be tiring

A

Disadvantages

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39
Q

small pen-like pointer to draw directly on screen
– may use touch sensitive surface or magnetic detection
– used in PDA, tablets PCs and drawing tables

A

Stylus

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40
Q

– now rarely used
– uses light from screen to detect location

A

Light Pen

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41
Q

very direct and obvious to use
– but can obscure screen

A

BOTH

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42
Q

Mouse like-device with cross hairs
• used on special surface
- rather like stylus
• very accurate
- used for digitizing maps

A

Digitizing tablet

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43
Q

control interface by eye gaze direction
– e.g. look at a menu item to select it
• uses laser beam reflected off retina
– … a very low power laser!
• mainly used for evaluation (ch x)
• potential for hands-free control
• high accuracy requires headset
• cheaper and lower accuracy devices available
sit under the screen like a small webcam

A

Eyegaze

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44
Q

Four keys (up, down, left, right) on keyboard.
• Very, very cheap, but slow.
• Useful for not much more than basic motion for textediting tasks.
• No standardised layout, but inverted “T”, most common

A

Cursor keys

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45
Q

cursor pads or mini-joysticks
– discrete left-right, up-down
– mainly for menu selection

A

in phones, TV controls etc.

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46
Q

bitmap screens (CRT & LCD)
large & situated displays
digital paper

A

display devices

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47
Q

screen is vast number of coloured dots

A

bitmap displays

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48
Q

number of pixels on screen (width x height)
• e.g. SVGA 1024 x 768, PDA perhaps 240x400
– density of pixels (in pixels or dots per inch - dpi)
• typically between 72 and 96 dpi

A

Resolution … used (inconsistently) for

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49
Q

ration between width and height
– 4:3 for most screens, 16:9 for wide-screen TV

A

Aspect ratio

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50
Q

how many different colours for each pixel?
– black/white or greys only
– 256 from a pallete
– 8 bits each for red/green/blue = millions of colours

A

Colour depth:

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51
Q

diagonal lines that have discontinuities in due to horizontal
raster scan process.

A

Jaggies

52
Q

softens edges by using shades of line colour
– also used for text

A

Anti-aliasing

53
Q

Stream of electrons emitted from electron gun, focused
and directed by magnetic fields, hit phosphor-coated
screen which glows
• used in TVs and computer monitors
electron gun
focussing and
deflection

A

Cathode ray tube

54
Q

• X-rays: largely absorbed by screen (but not at rear!)
• UV- and IR-radiation from phosphors: insignificant
levels
• Radio frequency emissions, plus ultrasound (~16kHz)
• Electrostatic field - leaks out through tube to user.
Intensity dependant on distance and humidity. Can
cause rashes.
• Electromagnetic fields (50Hz-0.5MHz). Create induction
currents in conductive materials, including the human
body. Two types of effects attributed to this: visual
system - high incidence of cataracts in VDU operators,
and concern over reproductive disorders (miscarriages
and birth defects)

A

Health hazards of CRT !

55
Q

Smaller, lighter, and … no radiation problems.
• Found on PDAs, portables and notebooks,
… and increasingly on desktop and even for home TV
• also used in dedicted displays:
digital watches, mobile phones, HiFi controls
• How it works …
– Top plate transparent and polarised, bottom plate reflecting.
– Light passes through top plate and crystal, and reflects back to
eye.
– Voltage applied to crystal changes polarisation and hence colour
– N.B. light reflected not emitted => less eye strain

A

Liquid crystal displays

56
Q

special displays

A

Random Scan (Directed-beam refresh, vector display)
Direct view storage tube (DVST)

57
Q

draw the lines to be displayed directly
– no jaggies
– lines need to be constantly redrawn
– rarely used except in special instruments

A

Random Scan

58
Q

Similar to random scan but persistent => no flicker
– Can be incrementally updated but not selectively erased
– Used in analogue storage oscilloscopes
(DVST)

A

Direct view storage tube (DVST)

59
Q

used for meetings, lectures, etc.
• technology
plasma – usually wide screen
video walls – lots of small screens together
projected – RGB lights or LCD projector
– hand/body obscures screen
– may be solved by 2 projectors + clever software
back-projected
– frosted glass + projector behind

A

large displays

60
Q

displays in ‘public’ places
– large or small
– very public or for small group
• display only
– for information relevant to location
• or interactive
– use stylus, touch sensitive screem
• in all cases … the location matters
– meaning of information or interaction is related to
the location

A

situated displays

61
Q

what?
– thin flexible sheets
– updated electronically
– but retain display
• how?
– small spheres turned
– or channels with coloured liquid
and contrasting spheres
– rapidly developing area

A

Digital paper

62
Q

steering wheels, knobs and dials … just like real!

A

cockpit and virtual controls

63
Q

six-degrees of movement: x, y, z + roll, pitch, yaw

A

the 3D mouse

64
Q

fibre optics used to detect finger position

A

data glove

65
Q

detect head motion and possibly eye gaze

A

VR helmets

66
Q

accelerometers strapped to limbs or reflective dots
and video processing

A

whole body tracking

67
Q

desktop VR
– ordinary screen, mouse or keyboard control
– perspective and motion give 3D effect
• seeing in 3D
– use stereoscopic vision
– VR helmets
– screen plus shuttered specs, etc

A

3D displays

68
Q

small TV screen for each eye
• slightly different angles
• 3D effect

A

VR headsets

69
Q

time delay
– move head … lag … display moves
– conflict: head movement vs. eyes
• depth perception
– headset gives different stereo distance
– but all focused in same plane
– conflict: eye angle vs. focus
• conflicting cues => sickness
– helps motivate improvements in technology

A

VR motion sickness

70
Q

scenes projected on walls
• realistic environment
• hydraulic rams!
• real controls
• other people

A

simulators and VR caves

71
Q

dials, gauges, lights, etc.

A

analogue representations

72
Q

small LCD screens, LED lights, etc

A

digital displays:

73
Q

found in aircraft cockpits
– show most important controls
… depending on context

A

head-up displays

74
Q

beeps, bongs, clonks, whistles and
whirrs
• used for error indications
• confirmation of actions e.g. key

A

Sounds

75
Q

touch and feeling important
– in games … vibration, force feedback
– in simulation … feel of surgical instruments
– called haptic devices
• texture, smell, taste
– current technology very limited

A

Touch, feel, smell

76
Q

for controlling menus
• feel small ‘bumps’ for each item
• makes it easier to select options by feel
• uses haptic technology from Immersion Corp.

A

BMW iDrive

77
Q

specialist controls needed …
– industrial controls, consumer products, etc

A

physical controls

78
Q

sensors all around us
– car courtesy light – small switch on door
– ultrasound detectors – security, washbasins
– RFID security tags in shops
– temperature, weight, location
• … and even our own bodies …
– iris scanners, body temperature, heart rate,
galvanic skin response, blink rate

A

Environment and bio-sensing

79
Q

image made from small dots
– allows any character set or graphic to be
printed,
• critical features:
– resolution
• size and spacing of the dots
• measured in dots per inch (dpi)
– speed
• usually measured in pages per minute
– cost!!

A

Printing

80
Q

Types of dot-based printers

A

dot-matrix printers
ink-jet and bubble-jet printers
laser printer

81
Q

use inked ribbon (like a typewriter
– line of pins that can strike the ribbon, dotting the paper.
– typical resolution 80-120 dpi

A

dot-matrix printers

82
Q

tiny blobs of ink sent from print head to paper
– typically 300 dpi or better .

A

ink-jet and bubble-jet printers

83
Q

like photocopier: dots of electrostatic charge deposited on
drum, which picks up toner (black powder form of ink)
rolled onto paper which is then fixed with heat
– typically 600 dpi or better.

A

laser printer

84
Q

dot matrix
– same print head used for several paper rolls
– may also print cheques

A

shop tills

85
Q

special heat-sensitive paper
– paper heated by pins makes a dot
– poor quality, but simple & low maintenance
– used in some fax machines

A

thermal printers

86
Q

the particular style of text
Courier font
Helvetica font
Palatino font
Times Roman font
 §´  (special symbol)

A

Font

87
Q

fixed-pitch – every character has the same width
e.g. Courier
– variable-pitched – some characters wider
e.g. Times Roman – compare the ‘i’ and the “m”

A

Pitch

88
Q

sans-serif – square-ended strokes
e.g. Helvetica
– serif – with splayed ends (such as)
e.g. Times Roman or Palatino

A

Serif or Sans-serif

89
Q

easy to read shape of words

A

lowercase

90
Q

better for individual letters and non-words
e.g. flight numbers: BA793 vs. ba793

A

UPPERCASE

91
Q

helps your eye on long lines of printed text
– but sans serif often better on screen

A

serif fonts

92
Q

Pages very complex
– different fonts, bitmaps, lines, digitised photos, etc.
• Can convert it all into a bitmap and send to the printer
… but often huge !
• Alternatively Use a page description language
– sends a description of the page can be sent,
– instructions for curves, lines, text in different styles, etc.
– like a programming language for printing!
• PostScript is the most common

A

Page Description Languages

93
Q

WYSIWYG
– what you see is what you get
– aim of word processing, etc.
• but …
– screen: 72 dpi, landscape image
– print: 600+ dpi, portrait
• can try to make them similar
but never quite the same
• so … need different designs, graphics etc, for
screen and print

A

Screen and page

94
Q

Take paper and convert it into a bitmap
• Two sorts of scanner
– flat-bed: paper placed on a glass plate, whole page
converted into bitmap
– hand-held: scanner passed over paper, digitising strip
typically 3-4” wide
• Shines light at paper and note intensity of reflection
– colour or greyscale
• Typical resolutions from 600–2400 dpi

A

Scanners

95
Q

OCR converts bitmap back into text
• different fonts
– create problems for simple “template
matching” algorithms
– more complex systems segment text,
decompose it into lines and arcs, and
decipher characters that way
• page format
– columns, pictures, headers and footers

A

Optical character recognition

96
Q

paper usually regarded as output only
• can be input too – OCR, scanning, etc.
• Xerox PaperWorks
– glyphs – small patterns of /\//\\
• used to identify forms etc.
• used with scanner and fax to control applications
• more recently
– papers micro printed - like wattermarks
• identify which sheet and where you are
– special ‘pen’ can read locations
• know where they are writing

A

Paper-based interaction

97
Q

Random access memory (RAM)
– on silicon chips
– 100 nano-second access time
– usually volatile (lose information if power turned off)
– data transferred at around 100 Mbytes/sec
• Some non-volatile RAM used to store basic
set-up information
• Typical desktop computers:
64 to 256 Mbytes RAM

A

Short-term Memory - RAM

98
Q

magnetic disks
– floppy disks store around 1.4 Mbytes
– hard disks typically 40 Gbytes to 100s of Gbytes
access time ~10ms, transfer rate 100kbytes/s
• optical disks
– use lasers to read and sometimes write
– more robust that magnetic media
– CD-ROM
- same technology as home audio, ~ 600 Gbytes
– DVD - for AV applications, or very large files

A

Long-term Memory - disks

99
Q

Long-term Memory - disks

A

magnetic disks
optical disks

100
Q

PDAs
– often use RAM for their main memory
• Flash-Memory
– used in PDAs, cameras etc.
– silicon based but persistent
– plug-in USB devices for data transfer

A

Blurring boundaries

101
Q

often use RAM for their main memory

A

PDAs

102
Q

used in PDAs, cameras etc.
– silicon based but persistent
– plug-in USB devices for data transfer

A

Flash-Memory

103
Q

what do the numbers mean?
• some sizes (all uncompressed) …
– this book, text only ~ 320,000 words, 2Mb
– the Bible ~ 4.5 Mbytes
– scanned page ~ 128 Mbytes
• (11x8 inches, 1200 dpi, 8bit greyscale)
– digital photo ~ 10 Mbytes
• (2–4 mega pixels, 24 bit colour)
– video ~ 10 Mbytes per second
• (512x512, 12 bit colour, 25 frames per sec)

A

speed and capacity

104
Q

Problem:
– running lots of programs + each program large
– not enough RAM
• Solution - Virtual memory :
– store some programs temporarily on disk
– makes RAM appear bigger
• But … swopping
– program on disk needs to run again
– copied from disk to RAM
– s l o w s t h i n g s d o w n

A

virtual memory

105
Q

reduce amount of storage required
• lossless
– recover exact text or image – e.g. GIF, ZIP
– look for commonalities:
• text: AAAAAAAAAABBBBBCCCCCCCC 10A5B8C
• video: compare successive frames and store change
• lossy
– recover something like original – e.g. JPEG, MP3
– exploit perception
• JPEG: lose rapid changes and some colour
• MP3: reduce accuracy of drowned out notes

A

Compression

106
Q

7-bit binary code for to each letter and
character

A

ASCII

107
Q

8-bit encoding of 16 bit character set

A

UTF-8

108
Q

text plus formatting and layout information

A

RTF

109
Q

documents regarded as structured objects

A

SGML

110
Q

simpler version of SGML for web applications

A

XML

111
Q

many storage formats :
(PostScript, GIFF, JPEG, TIFF, PICT, etc.)
– plus different compression techniques
(to reduce their storage requirements

A

Images

112
Q

again lots of formats :
(QuickTime, MPEG, WAV, etc.)
– compression even more important
– also ‘streaming’ formats for network delivery

A

Audio/Video

113
Q

large information store
– long time to search => use index
– what you index -> what you can access
• simple index needs exact match
• forgiving systems:
– Xerox “do what I mean” (DWIM)
– SOUNDEX – McCloud ~ MacCleod
• access without structure …
– free text indexing (all the words in a document)
– needs lots of space!!

A

methods of access

114
Q

Designers tend to assume fast processors, and make
interfaces more and more complicated
• But problems occur, because processing cannot keep up
with all the tasks it needs to do
– cursor overshooting because system has buffered
keypresses
– icon wars - user clicks on icon, nothing happens, clicks on
another, then system responds and windows fly
everywhere
• Also problems if system is too fast - e.g. help screens
may scroll through text much too rapidly to be read

A

Finite processing speed

115
Q

computers get faster and faster!
• 1965 …
– Gordon Moore, co-founder of Intel, noticed a pattern
– processor speed doubles every 18 months
– PC … 1987: 1.5 Mhz, 2002: 1.5 GHz
• similar pattern for memory
– but doubles every 12 months!!
– hard disk … 1991: 20Mbyte : 2002: 30 Gbyte
• baby born today
– record all sound and vision
– by 70 all life’s memories stored in a grain of dust!

A

Moore’s law

116
Q

implicit assumption … no delays
an infinitely fast machine
• what is good design for real machines?
• good example … the telephone :
– type keys too fast
– hear tones as numbers sent down the line
– actually an accident of implementation
– emulate in deisgn

A

the myth of the infinitely
fast machine

117
Q

Computation takes ages, causing frustration for the user

A

Computation bound

118
Q

Bottleneck in transference of data from disk to memory

A

Storage channel bound

119
Q

Common bottleneck: updating displays requires a lot of
effort - sometimes helped by adding a graphics coprocessor optimised to take on the burden

A

Graphics bound

120
Q

Many computers networked - shared resources and files,
access to printers etc. - but interactive performance can be
reduced by slow network speed

A

Network capacity

121
Q

Networks allow access to …
– large memory and processing
– other people (groupware, email)
– shared resources – esp. the web
Issues
– network delays – slow feedback
– conflicts - many people update data
– unpredictability

A

Networked computing

122
Q

history of internet

A

1969: DARPANET US DoD, 4 sites
– 1971: 23; 1984: 1000; 1989: 10000

123
Q

common language (protocols):

A

TCP
IP
email, HTTP, all build on top of these

124
Q

lower level, packets (like letters) between machines

A

TCP – Transmission Control protocol

125
Q

reliable channel (like phone call) between programs on
machines

A

IP – Internet Protocol