Chapter 2 Flashcards
Which of the following does NOT demonstrate that you are an ethical person?
a. being honest
b. participating in continuing education
c. sharing client information
d. providing competent services
c. sharing client information
to effectively manage time, it is important to learn to:
a. minimize the number of tasks you work on
b. prioritize your tasks
c. work harder
d. work faster
b. prioritize your task
Which of these is an example of a long-term goal?
a. to save enough money to open up your own salon
b. to attend a cosmetology trade school
c. to get through an exam successfully
d. to finish reading a book on the life of Madame C.J. walker
a. to save enough money to open up your own salon
Putting off until tomorrow what you can do today is called?
a. lacking a game plan
b. perfectionism
c. self-actualization
d. procrastination
d. procrastination
What should you do if you find studying overwhelming?
a. wait until late at night to study
b. focus on small tasks at a time
c. focus on your practical skills instead
d. pull it off until later
b. focus on small tasks at a time
____________ is based on inner strength and begins with trusting your ability to achieve your goals.
a. intelligence
b. self-esteem
c. visualization
d. kindness
b. self-esteem
A(n) ________________ establishes the purpose and values by which an individual or institution lives and works on a goal
a. goal
b. mission statement
c. game plan
d. inner organizer
b. mission statement
How long should your mission statement be?
a. no more than a sentence
b. one or two sentences
c. a few words
d. at least a paragraph
b. one or two sentences
fulfilling your potential is known as:
a. self actualization
b. self-esteem
c. perfectionism
d. procrastination
a. self actualization
In class, when something is unclean, you should:
a. ask for clarification
b. figure it out on your own
c. look up topic in your textbook
d. look up topic on the internet
a. ask for clarification
An unhealthy compulsion to do things perfectly is called:
a. perfectionism
b. procrastination
c. productivity
d. a game plan
a. perfectionism
What should you do if you find yourself feeling frustrated, worried, or guilty?
a. give yourself some downtime
b. practice rapid breathing
c. continue working regardless of your feelings
d. work longer hours
a. give yourself some downtime
Which of the following is NOT an effective way to manage your time?
a. taking on every task offered to you
b. learning problem-solving techniques
c. having a notepad or digital application accessible at all time
d. personalizing your time management system
a. taking on every task offered to you
Which of the following is NOT an important life skill of salon employees
a. strong sense of responsibility
b. sense of humor
c. competitive attitude
d. being consistent in your work
c. competitive attitude
When planning you schedule, you should NOT:
a. plan tasks based on when you are most energetic
b. neglect physical activity
c. plan leisure time around your commitments
d. make daily, weekly, and monthly schedules
b. neglect physical activity
If your natural voice is harsh, you should
a. speak more clearly
b. avoid smiling while speaking to someone over the phone
c. avoid smiling while speaking in person
d. speak more softly
d. speak more softly
_________ is an unlimited inner resource of ideas and solutions
a. self-actualization
b. creativity
c. perfectionism
d. ethics
b. creativity
Three bad habits that prevent peak personal performance are procrastination, perfectionism, and:
a. talking fast
b. good manners
c. lack of a game plan
d. skill development
c. lack of a game plan
which of these is an example of a short term goal?
a. to become a salon manager
b. to become a licensed cosmetologist
c. to complete a cosmetology course
d. to open up your own salon
c. to complete a cosmetology course
To enhance your creativity, you should do all of the following EXCEPT:
a. look around for creative inspiration
b. improve your vocabulary
c. surround yourself with others who share your passion
d. embrace criticism
d. embrace criticism
which of these is NOT one of the action steps for success
a. stay true to yourself
b. build self esteem
c. visualize success
d. merge your personal and work life
d. merge your personal and work life
when you study, you should:
a. recline comfortably
b. read the entire chapter at once
c. gather everything you will need beforehead
d. study in a busy location
c. gather everything you will need beforehand
The ability to deliver truthful, even sometimes critical or difficult messages in a kind way is known as:
a. aggression
b. diplomacy
c. receptivity
d. sensitivity
b. diplomacy
The moral principles by which you live and work are called:
a. ethics
b. manners
c. techniques
d. goals
a. ethics
To be __________ means to be compassionate and responsive to other people
a. sensitive
b. diplomatic
c. emotionally stable
d. receptive
a. sensitive