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cosmetology > chapter 2 > Flashcards

chapter 2 Flashcards

1
Q

What do successful salon or spas influence workers to do?

A

develop exceptional communication, develop decision making, build upon their image, self-actualize, etc

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2
Q

why are life skills important?

A

they lead to more satisfying and productive career

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3
Q

what can good life skills provide?

A

positive interactions with different types of clients and the ability to deal with difficult circumstances

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4
Q

10 life skills to practice as a cosmetologist are:

A
  • being helpful and caring
    -make good friends
    -a sense of humor
    -approach with responsibility
    -stick to a goal and follow through
    -master organization techniques
    -being consistent in work
    -successful attitude
    -sound decision making
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5
Q

what is self actualization?

A

Fulfilling one’s self potential

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6
Q

what is self esteem?

A

Based on inner strength, and begins with your ability to achieve set goals

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7
Q

How do you build on your strengths?

A

investing time into what you’re good at because it will allow you to feel good about yourself

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8
Q

why is is important to be kind to yourself?

A

critical and negative thoughts can be counterproductive to success

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9
Q

What are positive behaviors to practice?

A

speaking with confidence, standing tall, and using proper grammar

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10
Q

why is it important to keep work and personal life separate?

A

it can lead to counter productivity

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11
Q

what are some ways to keep your energy up?

A

eating healthy foods, getting adequate sleep, spending time with family and friends

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12
Q

what are three ways to respect others?

A

using proper manners, listening intently, and not interrupting when others are speaking

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13
Q

what are three bad habits which keep you from maintaining peak performance?

A

procrastination, perfectionism, and lacking a game plan

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14
Q

what is procrastination?

A

putting off until tomorrow what you can do today

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15
Q

what is perfectionism?

A

an unhealthy compulsion to do things perfectly

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16
Q

what is a game plan?

A

the conscious act of planning your life, instead of just letting things happen

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17
Q

why is an external push not enough?

A

you must feel a sense of personal excitement and a good reason for staying the course

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18
Q

what is creativity?

A

having a talent; an unlimited inner resource of ideas and solutions

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19
Q

what are four ways to enhance your creativity?

A

be positive, look around for inspiration, improve your vocabulary, surround yourself with others who share your passion

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20
Q

how does one build a positive vocabulary?

A

using active problem solving words

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21
Q

what are some examples of problem solving words?

A

explore, analyse, determine

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22
Q

Why is positivity important in relation to creativity?

A

criticism blocks the creative mind from exploring ideas and discovering solutions to challenges

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23
Q

what is a missions statement?

A

it establishes the purpose and values for which an individual or institution lives and works by

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24
Q

What do mission statements provide?

A

a sense of direction by defining guiding principles and clarifying goals

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25
Q

what is goal setting?

A

the identification of long-term and short-term goals that help you decide what you want out of life

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26
Q

How should we categorize our goals?

A

based upon the amount of time it takes to attain accomplishment

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27
Q

How long are short term goals?

A

less than a year

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28
Q

how long are long-term goals?

A

large increments of time

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29
Q

what are salon goals often associated with?

A

personal productivity

30
Q

what are stylists goal often associated with?

A

how much money they want to earn

31
Q

what is important to remember when setting goals?

A

they are feasible, you create a plan of action, and revisit your goals often

32
Q

why should we map out our goals?

A

to see where to focus our attention and to fulfill our dreams

33
Q

what do each of us possess which assists us in time management?

A

an inner organizer

34
Q

what is prioritization?

A

the act of ordering tasks from most important tp least important

35
Q

why is it important to schedule downtime?

A

you loose valuable time and energy when you’re in a negative state of mind

36
Q

how so salons book appointments?

A

based upon the service being provided, the clientele, and the salon type

37
Q

why should we seek continuing education opportunities?

A

the industry is constantly changing always new trends. techniques, products and information

38
Q

what are some successful learning tools

A

-attend all classes
-arrive for class early
-have all necessary materials ready
-listen attentively to your instructor
-take notes
-highlight important notes
-pay close attention during sessions
-ask for clarification/assistance when confused

39
Q

what should you do if you find studying overwhelming?

A

focus on small tasks one at a time

40
Q

what should you do if your mind wanders during class?

A

write down key words and phrases as your instructor discusses them

41
Q

why can studying in groups be helpful?

A

it can bring positive results for everyone including improved study skills and a better understanding of the material

42
Q

why should you stay upright when studying?

A

reclining will make you sleepy

43
Q

where should you study?

A

a comfortable, quiet place without interruptions

44
Q

when should you study?

A

when you feel the most energetic and motivated

45
Q

how can you practice effective time management when studying?

A

during blocks of time that would be otherwise wasted

46
Q

how should you study?

A

just one section of a chapter at a time and review key points

47
Q

why should you test yourself when studying?

A

to ensure you understand the information

48
Q

why is following through with your education important?

A

every effort you make is an investment into your future

49
Q

what qualities do ethical people often embody?

A

self-care, integrity, discretion, communication

50
Q

how can you maintain integrity?

A

aligning your behavior and actions to your values

51
Q

what is ethics?

A

the moral principles by which we live and work

52
Q

what should your ethical standards guide you in?

A

your conduct with clients and fellow employees

53
Q

how can you practice ethical behavior?

A

-providing skilled and competent services
- being honest, courteous, and sincere
-avoiding sharing clients’ private matters with others
-participating in continuing education and staying on track with new info
-giving clients accurate info about treatments and products

54
Q

What are some characteristics of a healthy positive attitude?

A

-diplomacy
-pleasing tone of voice
-sensitivity
-values and goals
-receptivity
-effective communication skills

55
Q

what is diplomacy?

A

the ability to deliver truthful, even sometimes critical or difficult messages in a kind way

56
Q

How can you better your tone of voice?

A

speak clearly, slime if appropriate

57
Q

what is an individual’s personality a sum of?

A

his/ her characteristics, attitudes, and behavioral traits

58
Q

what is a process that continues throughout life?

A

attitude improvement

59
Q

what can a pleasing attitude gain you?

A

more associates, clients, and friends

60
Q

when do you know you have a pleasing attitude?

A

you’re able to see the good in difficult situations

61
Q

what are some indicators of emotional stability?

A

learning how to handle confrontation, and how to share your feelings professionally

62
Q

what does being sensitive mean?

A

being compassionate and responsive to other people

63
Q

what do values and goals do?

A

help guide our behavior and give us direction

64
Q

what are some ways to practice effective
communication?

A

active listening, non-verbal and verbal skills

65
Q

why is it important to be kind to yourself?

A

critical and negative thoughts can be counterproductive to success

66
Q

what are new behaviors to practice?

A

speaking with confidence, standing tall, using proper grammar

67
Q

creating success is what?

A

a skill

68
Q

how can you maintain energy?

A

taking care of oneself, sleeping, eating right, and managing time wisely

69
Q

How to improve productivity?

A

eliminate procrastination, perfectionism, and the lack of a game plan

70
Q

what are the keys to time management as a stylist?

A

arrive on time, start your fist client ASAP, stay on schedule

71
Q

what is receptivity?

A

being interested in other people, and responsive to their opinions, feelings, and ideas; open-mindedness

cosmetology (2 decks)

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