Chapter 2 Flashcards

1
Q

Organizational culture

A

The norms, values, and assumptions of organizational members that guide members’ attitudes and behaviors

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2
Q

Code of conduct

A

specifies expected and prohibited actions in the workplace and gives examples of appropriate behavior

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3
Q

Ethics

A

the standards of moral behavior that define socially accepted behaviors that are right as opposed to wrong ‘

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4
Q

Code of ethics

A

a decision-making guide that describes the highest values to which an organization aspires

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5
Q

Corporate social responsibility

A

businesses showing concern for the common good and valuing human dignity

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6
Q

Consensual culture

A

the type of culture that emphasizes loyalty and tradition and encourages employees to stay with the organization for a long time; promotion is generally from within the company; law firms and the military are examples

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7
Q

The 4 types of organizational culture

A

• Entrepreneurial -Bureaucratic - Consensual -Competitive

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8
Q

Entrepreneurial culture

A

the type of culture that emphasizes creativity, innovation, and risk taking; Google and Tesla are examples

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9
Q

Fairness

A

this ethical action treats all people equally, or at least fairly, based on some defensible standard

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10
Q

Bureaucratic culture

A

the type of culture that emphasizes formal structures and the correct implementation of organizational procedures, norms, and rules; commonly associated with consistency and high ethical standards; pharmacies and drug manufacturers such as GlaxoSmithKline and Merck are examples

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11
Q

Utilitarian standard

A

the ethical action that best balances good over harm

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12
Q

High- performance work systems (hpws)

A

high involvement or high commitment organizations

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13
Q

Stake holder perspective

A

considering the interests and opinions of all people, groups, organizations, or systems that affect or could be affected by the organization’s actions

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14
Q

Rights

A

this ethical action is the one that best respects and protects the moral rights of everyone affected by the action, including the right to privacy, to be told the truth, or to be safe

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15
Q

5 types of ethical standards

A

• utilitarian • rights • fairness •.common good • virtue

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16
Q

Performance culture

A

focuses on hiring, retaining, developing, motivating, and making work assignments based on performance data and results

17
Q

Virtue

A

this ethical action is consistent with certain ideal virtues, including civility, compassion, and benevolence

18
Q

Competitive culture

A

the type of culture that emphasizes competitive advantage and market superiority; brokerage and currency trading firms are examples. This culture is associated with large amounts of stress

19
Q

Common good

A

this ethical action shows respect and compassion for everyone, especially the most vulnerable

20
Q

HRM metrics

A

the measurement of those HM activities that contribute to business strategy execution and the organization’s financial performance (absence rate, cost per hire, job offer acceptance rate, etc.)

21
Q

Corporate social responsibility

A

businesses showing concern for the common good and valuing human dignity