Chapter 19 Flashcards
International human resource management (IHRM)
The planning, selection, training, employment, and evaluation of employees for international operations
Parent-country national (PCN)
An employee who is a citizen of the country where the MNE is headquartered
Host-country national (HCN)
An employee who is a citizen of the country where the MNE subsidiary or affiliate is located
Third-country national (TCN)
An employee who is a citizen of a country other than the home or host country
Expatriate
An employee assigned to work and reside in a foreign country for an extended period, usually a year or longer
Cultural intelligence
An employee’s ability to function effectively in situations characterized by cultural diversity
Expatriate assignment failure
An employee’s premature return from an international assignment
Culture Shock
Confusion and anxiety experience by a person who lives in a foreign culture for an extended period
Area studies
Factual knowledge of the historical, political, and economic environment of the host country
Practical information
Knowledge and skills necessary to function effectively in a country, including housing, health care, education, and daily living
Cross-cultural awareness
Ability to interact effectively and appropriately with people from different language and culture backgrounds
Repatriation
The expatriate’s return to his or her home country following the completion of a foreign assignment
Global talent pool
A searchable database of employees, profiling their international skill sets and potential for supporting the firm’s global aspirations
Performance appraisal
A formal process for assessing how effectively employees perform their job
Collective bargaining
Joint negotiations between management and hourly labor and technical staff regarding wages and working conditions
