Chapter 16

Question 1

1. Which of the following question types will generally not be asked during an information-gathering interview of a neutral witness?
   a. Introductory
   b. Informational
   c. Assessment
   d. Closing

Answer 1

c. Assessment

Question 2

2. While conducting an interview, you have reason to believe that the respondent is not being truthful. What type of questions will help you establish the respondent’s credibility?
   a. Open
   b. Non-leading
   c. Admission-seeking
   d. Assessment

Answer 2

d. Assessment

Question 3

3. ______________ questions are asked if you have a reasonable cause to believe that the respondent is responsible for the fraud under investigation.
   a. Admission-seeking
   b. Assessment
   c. Leading
   d. Closing

Answer 3

a. Admission-seeking

Question 4

4. Which of the following is not one of the primary purposes of asking introductory questions during an interview?
   a. Establishing rapport between the interviewer and the subject
   b. Asking sensitive questions before the subject has the ability to go on the defensive
   c. Observing reactions to questions
   d. Establishing the theme of the interview

Answer 4

b. Asking sensitive questions before the subject has the ability to go on the defensive

Question 5

5. During the introductory phase of an interview, the respondent states that he won’t provide any information unless he is promised confidentiality. In this situation, you should give in to his request to ensure that you get the information you are seeking.
   a. True
   b. False

Answer 5

b. False

Question 6

6. Which of the following is a rule that the interviewer should follow when asking questions during the introductory phase of the interview?
   a. Promise confidentiality to the respondent.
   b. Give the interviewee the opportunity to respond to the source of the allegations.
   c. Question only one person at a time.
   d. All of the above

Answer 6

c. Question only one person at a time

Question 7

7. The purpose of informational questions is to gather unbiased, factual information. Which of the following is a type of informational question?
   a. Assessment
   b. Norming
   c. Closing
   d. Leading

Answer 7

d. Leading

Question 8

8. When asking informational questions, you should start with general questions and then proceed to specific questions.
   a. True
   b. False

Answer 8

a. True

Question 9

9. An open question is a question that is worded in a way that makes it difficult to answer with a simple “yes” or a “no.”
   a. True
   b. False

Answer 9

a. True

Question 10

10. During an interview, you ask the respondent a question that contains the answer as part of the question. This is called a(n):
    a. Open question
    b. Closed question
    c. Assessment question
    d. None of the above

Answer 10

d. None of the above

Question 11

11. A(n) _____________ interview is one that has the potential to bring about strong emotional reactions in the respondent.
    a. Explosive
    b. Aggressive
    c. Volatile
    d. Emotive

Answer 11

c. Volatile

Question 12

12. During a potentially volatile interview, there should be only one person in the room with the respondent in order to prevent intimidation.
    a. True
    b. False

Answer 12

b. False

Question 13

13. At the conclusion of an interview, closing questions should be asked for which of the following purposes?
    a. Reviewing key facts to ensure that they have not been misunderstood
    b. Gathering previously unknown facts
    c. Asking the respondent if he or she has been treated fairly
    d. All of the above

Answer 13

d. All of the above

Question 14

14. Assessment questions are worded so that dishonest people will likely agree with many of the statements, while honest people likely won’t.
    a. True
    b. False

Answer 14

a. True

Question 15

15. The question “Do you think someone around here might be justified in making a secret arrangement with one of the company’s vendors?” is an example of what type of interview question?
    a. Allusive
    b. Admission-seeking
    c. Assessment
    d. Alternative

Answer 15

c. Assessment

Question 16

16. In an interview situation, the process of observing behavior before critical questions are asked is called:
    a. Calibrating
    b. Leading
    c. Attribution
    d. None of the above

Answer 16

a. Calibrating

Question 17

17. Respondents in an interview give both verbal and nonverbal clues that can be used to determine whether they are being deceptive. Which of the following is generally not considered a verbal clue to deception?
    a. Changes in speech patterns
    b. Tolerant attitude
    c. Feigned unconcern
    d. Overuse of emotive words

Answer 17

d. Overuse of emotive words

Question 18

18. During an interview, when an interviewee repeatedly fiddles with a pen or picks lint from her clothing, she is giving non-verbal clues called:
    a. Illustrators
    b. Manipulators
    c. Exemplifiers
    d. None of the above

Answer 18

b. Manipulators

Question 19

19. During an interview, the respondent frequently uses the phrases “honestly” and “I swear to God.” The respondent is giving a type of verbal clue known as:
    a. Character testimony
    b. Illustrators
    c. Oaths
    d. Manipulators

Answer 19

c. Oaths

Question 20

20. Melinda Speed, CFE, was conducting an interview of Charles Fuhrman, the shipping manager at B&D Supply Co. During the interview, Charles sat with his arms crossed over his chest and his legs aimed awkwardly at the door. Charles’ nonverbal clues indicate that he is probably being deceptive.
    a. True
    b. False

Answer 20

a. True

Question 21

21. During an admission-seeking interview, Andrew Douglas, the primary suspect, repeatedly began his responses with the phrase “to tell the truth.” Additionally, he had trouble remembering several key facts regarding the events in question, even though his memory of the small details was excellent. Andrew’s verbal clues likely indicate that he is being truthful.
    a. True
    b. False

Answer 21

b. False

Question 22

22. Private employers conducting an internal investigation are generally required to give Miranda warnings before commencing an admission-seeking interview with a non-union employee.
    a. True
    b. False

Answer 22

b. False

Question 23

23. Oral confessions are as legally binding as written confessions.
    a. True
    b. False

Answer 23

a. True

Question 24

24. Generally, there is nothing illegal about accusing an innocent person of misdeeds as long as:
    a. The accuser has predication to believe the accused has committed an offense.
    b. The accusation is made under reasonable conditions and in private.
    c. The accuser does not take any action that is likely to make an innocent person confess.
    d. All of the above

Answer 24

d. All of the above

Question 25

25. During an admission-seeking interview in which an accusation has been made, the respondent will normally object to the accusation and attempt to deny it. When you are convinced of the respondent’s guilt, it is important to:
    a. Interrupt the denial.
    b. Ask the respondent to put the denial in writing.
    c. Repeat the denial for confirmation of understanding.
    d. None of the above

Answer 25

a. Interrupt the denial.

Question 26

26. When the subject of an investigation has been accused of misconduct, establishing a morally acceptable rationalization might allow the accused to reconcile his actions with his conscience. Which of the following is not an example of an acceptable rationalization?
    a. The accused has been unfairly treated by his management.
    b. The accused felt that he needed to get back at someone in the organization.
    c. The accused is a bad person by nature.
    d. The accused engaged in the misconduct for the benefit of others.

Answer 26

c. The accused is a bad person by nature.

Question 27

27. During an admission-seeking interview, the accused individual will likely present reasons why he or she could not have committed the offense. When this occurs, the fraud examiner should step in and diffuse these alibis by:
    a. Discussing the accused’s deceptions
    b. Displaying the physical evidence
    c. Discussing the testimony of other witnesses
    d. Any of the above

Answer 27

d. Any of the above

Question 28

28. In an admission-seeking interview, once the accused has provided a verbal confession, the interviewer should focus on obtaining:
    a. An estimate of the total amount of money involved
    b. A motive for the offense
    c. The names of other people who are involved
    d. All of the above

Answer 28

d. All of the above

Question 29

29. When obtaining a written confession during an admission-seeking interview, which of the following is not an item that should be included in the written statement?
    a. Willingness to cooperate
    b. Promise of leniency
    c. Excuse clause
    d. Intent to perpetrate the crime

Answer 29

b. Promise of leniency

Question 30

30. When obtaining a written statement during an admission-seeking interview, the investigator should prepare the statement for the confessor to sign.
    a. True
    b. False

Answer 30

a. True

Question 31

31. All notes taken by the interviewer should be preserved, as they may be needed if the case goes to trial.
    a. True
    b. False

Answer 31

a. True

Question 32

32. James Turner, CFE, was called in to investigate a sales skimming case at Durant Hardware. During an admission-seeking interview of Nadia Brown, the primary suspect, James asked, “Did you just want some extra money, or did you do this because you had financial problems?” Nadia began crying and nodded yes. This small admission as a response to James’ question is called a:
    a. Provisional admission
    b. Point-of-reference confession
    c. Benchmark admission
    d. Tentative confession

Answer 32

c. Benchmark admission