chapter 15

Question 1

computing hardware

Answer 1

physical components of info technology
-including the computer , storage devices, input devices and output devices

Question 2

software

Answer 2

a computer program or collection of programs

-precise set of instructions that tells hardware what to do

Question 3

what can managers who understand software do?

Answer 3

-understand the possibilities and impact of technology
-make better decisions
-appreciate the challenges, costs, security vulnerability, legal and compliance issues and limitations involved with developing and using technology

Question 4

what does software do

Answer 4

tell the hardware what to do

Question 5

operating system

Answer 5

software that controls the computer hardware and establishes standards for developing and executing application

Question 6

applications

Answer 6

desktop programs, enterprise software, utilities and other programs that perform specific tasks for users and organization

Question 7

what is an example of an application

Answer 7

-Microsoft office
-TikTok app
-EA sports

Question 8

what is an example of an operating system

Answer 8

-windows
-mac OS
-android

Question 9

what is an example of hardware

Answer 9

-windows PC
-Mac
-Iphone
-Android phone
-Apple watch
-Alexa speaker

Question 10

firmware

Answer 10

software stored on nonvolatile memory chips

Question 11

BIOS

Answer 11

the base-level commands for controlling a hardware device

Question 12

what does BIOS stand for

Answer 12

Base Input/Output System

Question 13

embedded systems

Answer 13

special purpose software designed and included inside physical products

Question 14

platforms

Answer 14

products and services that allow for the development and integration of software products and other complementary goods

Question 15

application software

Answer 15

performs the work that users and firms are directly interested in accomplishing

Question 16

desktop software

Answer 16

applications installed on a personal computer typically supporting tasks performed by a single user

Question 17

enterprise software

Answer 17

application that address the needs of multiple users throughout an organization or work group

Question 18

software package

Answer 18

software product offered commercially by a third party

Question 19

enterprise resource planning (ERP)

Answer 19

software package that integrates the many functions of a business

Question 20

what does CRM stand for

Answer 20

customer relationship management

Question 21

customer relationship management

Answer 21

systems used to support customer related sales and marketing activities

Question 22

what does SCM stand for?

Answer 22

supply chain management

Question 23

supply chain management

Answer 23

systems that can help a firm manage aspects of its value chain, from the flow of raw materials through delivery of finished products and services at the point of consumption

Question 24

what does BI stand for

Answer 24

business intelligence

Question 25

business intelligence systems

Answer 25

systems that use data created by other systems to provide reporting and analysis for organizational decision-making

Question 26

database

Answer 26

is an organized collection of structured info, or data (all forms - structured/ unstructured/ audio/ video)

Question 27

what does DBMS stand for

Answer 27

database management system

Question 28

database management system

Answer 28

software for creating, maintaining and manipulating data in databases

Question 29

what does DBMS do

Answer 29

store and retrieve the data created and used by enterprise applications

Question 30

cloud computing

Answer 30

where software and other computing functions are delivered as a service through an internet connection rather than being installed on a user or firm's computer hardware

Question 31

artificial intelligence and machine learning systems

Answer 31

mimic or improve upon functions that would otherwise require human intelligence

Question 32

distributed computing

Answer 32

a form of computing where systems in different locations communicate and collaborate to complete a task

Question 33

server

Answer 33

program that fulfills the requests of a client

Question 34

client

Answer 34

software program that makes requests of a server program

Question 35

application server

Answer 35

software that houses business logic for use (and reuse) by multiple application

Question 36

web services

Answer 36

small pieces of code that are accessed via the application server that permit interoperable machine - to - machine interaction over a network

Question 37

application programming interface (APIs)

Answer 37

programming hooks, or guidelines, published by firms that tell other programs how to get a service to perform a task such as send or receive data

Question 38

service-oriented architecture (SOA)

Answer 38

set of web services built around an organization's processes and procedures

Question 39

platforms

Answer 39

products and services that allow for the development and integrations of software products and other complementary goods

Question 40

what does EDI stand for?

Answer 40

electronic data interchange

Question 41

electronic data interchange

Answer 41

set of standards for exchanging messages containing formatted data between computer applications

Question 42

extensible markup language (XML)

Answer 42

tagging language that can be used to identify data fields made available for use by other applications. New generation of more-flexible technologies

Question 43

JSON (JavaScript Object Notation)

Answer 43

a popular data interchange format, JSON is a technology standard often used to format data being sent or received via APIs

Question 44

programming language

Answer 44

provides that standards, syntax, statements and instructions for writing computer software

Question 45

integrated development environment (IDE)

Answer 45

an application that includes an editor, debugger and complier, among other tools

Question 46

what is the compile step in IDE

Answer 46

when programing code is written in a language that humans can more easily understand

Question 47

Java

Answer 47

programming language initially developed by sun microsystems designed to provide true platform independence for application developers

Question 48

scripting languages

Answer 48

programming tool that executes within an application

Question 49

what are kinds of scripting languages

Answer 49

-Python -VB Script -Java Script