Chapter 14-The Investment Decision Flashcards

1
Q

What is the first step in successfully managing an investment?

A

Developing a concept of the business and establishing a vision of the firm’s direction-establishing the mission.

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2
Q

What approach should a company take in arriving at an investment decision?

A

The proper approach is a thorough and accurate analysis of financial trends combined with an approach that is multifaceted and specific to the company and its goals.

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3
Q

The first in successfully managing an investment involves developing a:

a. management hierarchy
b. performance plan
c. company mission
d. performance evaluation

A

c. company mission

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4
Q

Define core competencies.

A

Core competencies are the unique capabilities that give an individual or a business a competitive advantage; they are what one does well.

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5
Q

The central issue in an investment decision is the owner’s:

a. qualifications
b. objectives
c. background
d. aggressiveness

A

b. objectives

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6
Q

Businesses that have failed recently are notorious for their fixation on:

a. long-term investment
b. cautious investment
c. short-term profits
d. long-term ownership

A

c. short-term profits

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7
Q

What is a major source of new leasing referrals?

A

Satisfied tenants

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8
Q

How do a company’s core competencies contribute to success?

A

By allowing companies to focus on doing what they do best.

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9
Q

Under the income approach to value, how will a small change in the net operating income of a property impact the property’s value?

A

It can have a drastic effect on property value.

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10
Q

The manager can directly affect the value of a property through all of the following means except:

a. leasing more space at market rates
b. raising rents to new levels
c. hiring more building staff
d. reducing operating expenses

A

c. hiring more building staff

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11
Q

How can a distinction be made between risk and uncertainty?

A

The distinguishing feature between risk and uncertainty is that in dealing with uncertainty, one does not know the probabilities of each alternative.

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12
Q

What is the best way for a property manager to make decisions?

A
  • know his or her goals
  • has clearly defined criteria for reaching these goals that change very little
  • knows alternative ways to reach those goals
  • can evaluate the alternatives wit respect to all the criteria and reach an overall judgement about each alternative
  • will choose the alternative that he or she believes will produce the best result
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13
Q

List the general activities that can lead to building a good reputation and retaining and attracting clients?

A

provide adequate services
fulfill a tenant’s desire for comfort and convenience
foster a spirit of fair dealing
properly use a tenant as a referral source
use diplomacy when dealing with tenants

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14
Q

What is the most critical element of any investment decision, and what is acceptance of it based on?

A

Most critical is the willingness to accept the risks involved. It is based on the owner’s objectives.

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15
Q

Retention of tenants is based mainly on the property manager’s ability to:

a. provide good service
b. administer lease conditions
c. be diplomatic
d. keep rents stable

A

a. provide good service

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16
Q

An effective manager best demonstrates creative problem-solving abilities in:

a. dealing with uncertainty
b. maintaining rationality
c. communicating with the owner
d. making non-programmed decisions

A

d. making non-programmed decisions

17
Q

Briefly explain the advantages and disadvantages of the decision-making process in a firm with diffuse leadership.

A

Advantages-collaborative committee decisions that tend to favor analytical approaches, clear judgment, and a lack of prejudice.

Disadvantages-labor intensive committee work that can be slow and tedious, and a lack of quick response that can lead to missed opportunities

18
Q

What type of leadership style tends to promote investment decisions made by committees?

A

Diffuse leadership