CHAPTER 14

Question 1

What is quality of care?

Answer 1

Defined at degree to which health services for individuals and patient population increase the likelihood of desirable health outcomes and are consistent with current professional knowledge.

Question 2

Structure

Answer 2

Environment (brick or boarder)

Question 3

Process

Answer 3

How its delivered (what’s its done)

Question 4

Outcome

Answer 4

Did it work?

Question 5

Name 6 strategies improve the quality gap

Answer 5

1. Education
2. Feedback
3. Physician involvement
4. Administrative rules
5. Financial incentives
6. Financial penalties

Question 6

Name 5 factors contributing to quality movement (1.)

Answer 6

1. Increase in quality of healthcare data

- discovery of mpeoved treatments

Question 7

Healthcare disparities

Answer 7

“The condition or fact of being unequal, as in AGE, RANK, OR DEGREE.

Question 8

5 factors of contributing quality movement (4)

Answer 8

Increase in health care costs and its I pact on employers

Question 9

5 factors contributing to quality movement (3)

Answer 9

Advances in information technologyy

Question 10

5 factors contributing to quality movement (2)

Answer 10

Increase in publics demand for greater accountability and positive patient outcomes.

Question 11

5 factor contributing to quality movement

5

Answer 11

Sizable gaps in quality across various areas of patient care.

Question 12

3 dimensions of measurement for quality assessment

Answer 12

1 structure
2 process
3 outcome