Chapter 14 Flashcards

1
Q

Outside payment plans are designed for patients who?

A

Pay for treatments over very long periods of time

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2
Q

What is the purpose of account aging reports?

A

To analyze the time since charge was logged

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3
Q

Which one of the following is an appropriate level one collection reminder?

A

Remember that you agreed to pay for treatment

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4
Q

What should the administrative dental assistant say when a patient who owes for services ask you to speak with the dentist?

A

The dentist has put me in charge of this matter

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5
Q

For payment in full plans to work, the dental office must?

A

Specify the amount patients must pay before treatment

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6
Q

The process of skip tracing is undertaken in a dental office to?

A

Find patients who have moved with no forwarding address

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7
Q

Before members of the dental healthcare team make collection calls, they should review?

A

Fair debt collection practices act

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8
Q

Accounts receivable represents the ?

A

Money patients owe the dental practice for services performed

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9
Q

Which member of the dental healthcare team is responsible for initiating collection?

A

Admin Dental Assistant

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10
Q

Which of the following financial polices benefits the dental practice with constant cash flow?

A

Payment in Full

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