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Networking + (2022) > Chapter 13 quiz > Flashcards

Chapter 13 quiz Flashcards

1
Q

Some software errors point to a physical connectivity problem.
True
False

A

True

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2
Q

Logical connectivity problems often prove more difficult to isolate and resolve than physical connectivity problems.
True
False

A

True

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3
Q

Tone generators and tone locators are used to determine characteristics about a cable.
True
False

A

False

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4
Q

Continuity testers can only be used to test copper cable.
True
False

A

False

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5
Q

Most wireless testing tools contain more powerful antennas than a workstation NIC.
True
False

A

True

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6
Q

An administrator should take the time to troubleshoot all network problems correctly by asking specific questions designed to identify the problem ____.
intensity
background
scope
focus

A

scope

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7
Q

____ are often considered first-level support.
Help desk coordinators
Help desk analysts
Administrators
Network specialists

A

Help desk analysts

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8
Q

____ are often considered third-level support.
Help desk coordinators
Help desk analysts
Administrators
Technical specialists

A

Help desk coordinators

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9
Q

____ is one of the most important aspects to consider when looking at how a problem solution might affect users and network functionality.
Cost
Scope
Scalability
Security

A

Scope

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10
Q

A ____ is a document (preferably online) that lists every service and software package supported within an organization, plus the names of first- and second-level support contacts for those services or software packages.
call tracking list
help desk program list
supported services list
change management list

A

supported services list

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11
Q

A ____ system is a process or program that provides support personnel with a centralized means of documenting changes to the network.
release management
asset management
change document
change management

A

change management

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12
Q

A____ is a small electronic device that issues a signal on a wire pair.
tone locator
probe kit
tone generator
probe

A

tone generator

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13
Q

____ is a fundamental property of wire that depends on a wire’s molecular structure and size.
Voltage
Current
Resistance
Impedance

A

Resistance

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14
Q

Resistance is measured in ____.
ohms
hertz
centimeters
volts

A

ohms

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15
Q

____ is the telltale factor for ascertaining where faults in a cable lie.
Resistance
Impedance
Voltage
Current

A

Impedance

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16
Q

When used on a copper-based cable, a continuity tester applies a small amount of ____ to each conductor at one end of the cable.
resistance
impedance
voltage
current

A

voltage

17
Q

A ____ can be used to intercept a telephone conversation.
sniffer
protocol analyzer
network monitor
butt set

A

butt set

18
Q

A ____ is a software-based tool that continually monitors network traffic from a server or workstation attached to the network.
network monitor
sniffer
protocol analyzer
multimeter

A

network monitor

19
Q

To take advantage of network monitoring and analyzing tools, the network adapter installed in the machine running the software must support ____ mode.
open
static
promiscuous
continuous

A

promiscuous

20
Q

____ packets exceed the medium’s maximum packet size.
Jabber
Ghost
Giant
Runt

A

Giant

21
Q

____ are frames that are not actually data frames, but aberrations caused by a device misinterpreting stray voltage on the wire.
Jabbers
Ghosts
Giants
Runts

A

Ghosts

22
Q

A ____ usually results from a bad NIC.
jabber
ghost
giant
runt

A

jabber

23
Q

A ____ can generate traffic in an attempt to reproduce a network problem and monitor multiple network segments simultaneously.
multimeter
cable performance tester
network monitor
protocol analyzer

A

protocol analyzer

24
Q

The danger in using a ____ is that it could collect more information than you or the machine can reasonably process.
cable continuity tester
multimeter
protocol analyzer
wireless network tester

A

protocol analyzer

25
Q

Before using a network monitor or protocol analyzer on a network, it is important to know what ____ on your network normally looks like.
jabber
runts
current
traffic

A

traffic

26
Q

A ____ is a tool that can assess the quality of the wireless signal.
function analyzer
signal analyzer
quality analyzer
spectrum analyzer

A

spectrum analyzer

27
Q

A sophisticated _____ will include a TDR (time domain reflectometer) that issues a signal on a cable and then measures the way the signal bounces back (or reflects) to the TDR.

A

cable performance tester

28
Q

Rather than issue an electrical signal over the cable as twisted pair cable testers do, a(n) ________ transmits light-based signals of different wavelengths over the fiber.

A

OTDR

Networking + (2022) (20 decks)

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