Chapter 13 Project Stakeholders Flashcards

1
Q

This type of communication means that information is happening among stakeholders, like in a forum.

A

Interactive communications

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2
Q

A data gathering technique that’s similar to brainstorming, but provides brainstorming meeting participants with the questions and topics for brainstorming before the stakeholder identification meeting.

A

Brain writing

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3
Q

Stakeholders such as management, the project manager, the program manager, or customers who have authority to make decisions in the project.

A

Key Stakeholders

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4
Q

Part of stakeholder analysis classification. A leading stakeholder is aware of your project, they want your project to be successful and they stakeholder is working to make certain the project is a success.

A

Leading stakeholder status

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5
Q

A stakeholder who does not want the project to exist and is opposed to the project.

A

Negative stakeholder

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6
Q

A stakeholder who has neither a positive nor negative attitude about the project’s existence.

A

Neutral stakeholder

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7
Q

Part of stakeholder analysis classification. A neutral stakeholder is aware of your project and is not concerned if the project succeeds or fails.

A

Neutral stakeholder status

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8
Q

A stakeholder who sees benefits of the project and is in favor of the change the project is to bring about.

A

Positive stakeholder

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9
Q

This is an analysis meeting to examine and document the roles in the project. The role’s interests, concerns, influence, project knowledge and attitude are documented.

A

Profile analysis meeting

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10
Q

This type of communication pulls information from a central repository. Pull communications allow stakeholders to retrieve information from a central source as needed.

A

Pull communications

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11
Q

This type of communication happens when the sender pushes the same message to multiple people. Good examples of this are broadcast text messages, faxes, press releases, and group e-emails.

A

Push Communications

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12
Q

This is a software program to store and analyze data for reporting.

A

Reporting system

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13
Q

Part of stakeholder analysis classification. This person is aware of your project but resistant, and they do not support the changes your project will create.

A

Resistant Stakeholder status

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14
Q

Anyone who is affected by the existence of the project or who can affect the project’s existence. They can enter and exit the project as conditions change within the project

A

Stakeholder

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15
Q

An activity that ranks stakeholders based on their influence, interests and expectations of the project. They are identified and ranked, and then their needs and expectations are documented and addressed.

A

Stakeholder analysis

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16
Q

These are charts and diagrams that help the project manager determine the influence of stakeholders in relation to their interest in the project. A common model is the power/interests grid.

A

Stakeholder classification models.

17
Q

Part of stakeholder analysis classification. This status means the stakeholder doesn’t know about the project and the effect the project may create on the stakeholder.

A

Unaware stakeholder status

18
Q

Part of stakeholder analysis classification. This status means the stakeholder is aware of the project and is supportive and hopeful that the project will be successful.

A

Supportive stakeholder status

19
Q

Documentation of each stakeholder’s contact information, position, concerns, interests, and attitudes toward the project. The project manager updates this item as new stakeholders are identified and when stakeholders leave the project.

A

Stakeholder register

20
Q

The project manager works with the project team and subject matter experts to create a strategy to manage the project stakeholders.

A

Stakeholder engagement planning

21
Q

This plan documents a strategy for managing the engagement of project stakeholders. It establishes and defines how the project manager can increase and improve stakeholder engagement.

A

Stakeholder engagement plan

22
Q

The project management knowledge area focuses on the management and engagement of the project stakeholders.

A

Stakeholder management

23
Q

A project initiation activity to identify, document, and classify the project stakeholders as early as possible in the project.

A

Stakeholder identification

24
Q

The project manager works to keep the project stakeholders interested, involved, and supportive of the project through communication.

A

Stakeholder engagement