Chapter 13 Project Stakeholders

Question 1

This type of communication means that information is happening among stakeholders, like in a forum.

Answer 1

Interactive communications

Question 2

A data gathering technique that’s similar to brainstorming, but provides brainstorming meeting participants with the questions and topics for brainstorming before the stakeholder identification meeting.

Answer 2

Brain writing

Question 3

Stakeholders such as management, the project manager, the program manager, or customers who have authority to make decisions in the project.

Answer 3

Key Stakeholders

Question 4

Part of stakeholder analysis classification. A leading stakeholder is aware of your project, they want your project to be successful and they stakeholder is working to make certain the project is a success.

Answer 4

Leading stakeholder status

Question 5

A stakeholder who does not want the project to exist and is opposed to the project.

Answer 5

Negative stakeholder

Question 6

A stakeholder who has neither a positive nor negative attitude about the project’s existence.

Answer 6

Neutral stakeholder

Question 7

Part of stakeholder analysis classification. A neutral stakeholder is aware of your project and is not concerned if the project succeeds or fails.

Answer 7

Neutral stakeholder status

Question 8

A stakeholder who sees benefits of the project and is in favor of the change the project is to bring about.

Answer 8

Positive stakeholder

Question 9

This is an analysis meeting to examine and document the roles in the project. The role’s interests, concerns, influence, project knowledge and attitude are documented.

Answer 9

Profile analysis meeting

Question 10

This type of communication pulls information from a central repository. Pull communications allow stakeholders to retrieve information from a central source as needed.

Answer 10

Pull communications

Question 11

This type of communication happens when the sender pushes the same message to multiple people. Good examples of this are broadcast text messages, faxes, press releases, and group e-emails.

Answer 11

Push Communications

Question 12

This is a software program to store and analyze data for reporting.

Answer 12

Reporting system

Question 13

Part of stakeholder analysis classification. This person is aware of your project but resistant, and they do not support the changes your project will create.

Answer 13

Resistant Stakeholder status

Question 14

Anyone who is affected by the existence of the project or who can affect the project’s existence. They can enter and exit the project as conditions change within the project

Answer 14

Stakeholder

Question 15

An activity that ranks stakeholders based on their influence, interests and expectations of the project. They are identified and ranked, and then their needs and expectations are documented and addressed.

Answer 15

Stakeholder analysis

Question 16

These are charts and diagrams that help the project manager determine the influence of stakeholders in relation to their interest in the project. A common model is the power/interests grid.

Answer 16

Stakeholder classification models.

Question 17

Part of stakeholder analysis classification. This status means the stakeholder doesn’t know about the project and the effect the project may create on the stakeholder.

Answer 17

Unaware stakeholder status

Question 18

Part of stakeholder analysis classification. This status means the stakeholder is aware of the project and is supportive and hopeful that the project will be successful.

Answer 18

Supportive stakeholder status

Question 19

Documentation of each stakeholder’s contact information, position, concerns, interests, and attitudes toward the project. The project manager updates this item as new stakeholders are identified and when stakeholders leave the project.

Answer 19

Stakeholder register

Question 20

The project manager works with the project team and subject matter experts to create a strategy to manage the project stakeholders.

Answer 20

Stakeholder engagement planning

Question 21

This plan documents a strategy for managing the engagement of project stakeholders. It establishes and defines how the project manager can increase and improve stakeholder engagement.

Answer 21

Stakeholder engagement plan

Question 22

The project management knowledge area focuses on the management and engagement of the project stakeholders.

Answer 22

Stakeholder management

Question 23

A project initiation activity to identify, document, and classify the project stakeholders as early as possible in the project.

Answer 23

Stakeholder identification

Question 24

The project manager works to keep the project stakeholders interested, involved, and supportive of the project through communication.

Answer 24

Stakeholder engagement