Chapter 13 Flashcards

1
Q

CPC

A

Cost per click

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2
Q

CPA

A

Cost per action

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3
Q

CPM

A

Cost per thousand

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4
Q

CTR

A

Click through rate

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5
Q

Direct traffic

A

Direct links or bookmarks

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6
Q

Natural search

A

the process of making a site and its content highly relevant for both search engines and searchers

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7
Q

Paid search

A

the process of bidding on key words or terms to improve results ranking when those terms are used in search.

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8
Q

Affiliates

A

a type of performace based marketing in which a business rewards one or more affiliates for each visitor or customer brought about by the affiliates own marketing efforts

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9
Q

Social

A

the systematic application of marketing along with other concepts and techniques to achieve specific behavioral goals

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10
Q

What are the 3 criteria for something to go viral?

A

owned, purchased, earned

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11
Q

How you market online depends on

A

your target customers, your products and your promotion objectives

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12
Q

Tradition media, magazines or tv

A
  • One-way communication
  • From sender to receiver
  • Marketer hopes the receiver will buy the product
  • Some word-of-mouth
  • Communication generally ends with the receiver
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13
Q

Social media

A

Reach “active receivers”
Those who will become influential
Those who will evangelize the brand to their friends and celebrate the brand
Message does not end with receiver

  • Greater flexibility for content and duration
  • Credibility similar to word-of-mouth
  • Builds awareness at much lower cost
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14
Q

Social media

A

Reach “active receivers”
Those who will become influential
Those who will evangelize the brand to their friends and celebrate the brand
Message does not end with receiver

  • Greater flexibility for content and duration
  • Credibility similar to word-of-mouth
  • Builds awareness at much lower cost
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15
Q

Social media marketing strategy

A

Reach, engage, convert, repeat

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16
Q

owned

A

created by the brand
controlled messages
websites
direct email campaign

17
Q

Purchased

A
  • Created by the brand
  • controlled messages
  • paid for advertising
18
Q

Earned

A
  • Can be created by the brand or 3rd party
  • spread via social networks
    social media