Chapter 12: Leading with Influence

Question 1

Trait Theory

Answer 1

It is based on the leader’s personal traits and characteristics. It attempts to determine a list of distinctive characteristics that account for leadership effectiveness

Question 2

Three Basic Leadership Styles

Answer 2

Autocratic, Democratic, Laissez-Faire

Question 3

Theory X and Theory Y

Answer 3

Theory X: Employees dislike work, are lazy, irresponsible, and must be coerced to perform
Theory Y: Employees like work, are creative, seek responsibility, and are self-directed

Question 4

2-D Leadership Styles

Answer 4

It focuses on directing (structuring or job centered behavior) and developing supportive relationships (consideration or employment-centered behavior)

Question 5

Motivation Process

Answer 5

1. Need
2. Motive
3. Behavior
4. Consequence
5. Satisfaction or Dissatisfaction

Question 6

Leadership Grid

Answer 6

Impoverished Management style: (1,1) low concern for production and low concern for people
Authority Compliance Management style: (9,1) high concern for production low concern for people
Country Club Management style: (1,9) Low concern for production high concern for people
Middle of the road Management Style: (5,5) medium concern for both production and people
Team Management Style: (9,9) High concern for production and high concern for people

Question 7

Situational Leadership

Answer 7

• Telling style (Give explicit Directions) – maturity level is low
• Selling style (Explain the decisions to gain understanding) – maturity level is moderate to low
• Participating style (Facilitates Decision making) – maturity level is moderate to high
• Delegating (Gives employees responsibility for decisions) – maturity level is high

Question 8

Four Components of Transformational Leaders

Answer 8

1. Idealized Influence
2. Inspirational Motivators
3. Intellectual Stimulation
4. Individualized consideration

Question 9

Servant Leadership

Authentic Leadership

Answer 9

SL: They focus on helping others by placing their needs ahead of self-interest
AL: They develop open, honest, trusting relationships. They lead by example