Chapter 12: Income, Social Class, and Family Structure Flashcards

1
Q

12.2 We group consumers into social classes that say a lot about where they stand in society.

A

12.2 We group consumers into social classes that say a lot about where they stand in society.

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2
Q

Social Class

A

The overall rank of people in a society; people who are grouped within the same social class are approximately equal in terms of their social standing, occupation, and lifestyle

People who belong to the same social class have approximately equal social standing in the community. They work in roughly similar occupations, and they tend to have similar lifestyles by virtue of their income levels and common tastes. These people tend to socialize with one another and share many ideas and values regarding the way life should be lived

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3
Q

The place a person occupies in the social structure is an important determinant not just of _______ money is spent but also _______ is spent.

A

how much

how it

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4
Q

Old money

A

People who have had money for a long time and do not need to prove it

Aka: they dont need to spend their money to show they have money to spend

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5
Q

New money

A

In contrast, consumers who are relative newcomers to affluence might allocate the same amount of money very differently

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6
Q

Example of careful spending based on income status

A

The moissanite market is projected to hit $50 million by 2025. So, after all is said and done, are diamonds “still a girl’s best friend?

Fake wedding rings so you can go on a nice honey moon or pay for a mortgage

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7
Q

Pecking order

A

Not the chicken example

But the fact that society has a pecking order ranked in terms of their relative standing in society

Our standing determines our education, housing, consumer goods

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8
Q

The German sociologist Max Weber showed that the rankings people develop are not one-dimensional;

A

some rankings involve prestige or “social honour” (he called these status groups), some focus on power (or party), and some revolve around wealth and property (class)

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9
Q

homogamy or “assortative mating

A

We tend to marry people similar in social class to ourselves

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10
Q

Social stratification

A

The process in a social system by which scarce and valuable resources are distributed unequally to status positions that become more or less permanently ranked in terms of the share of valuable resources each receives

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11
Q

reputation economy

A

this term refers to the “currency” people earn when they post comments online and others recommend their comments

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12
Q

Achieved status

A

Your hard work has led you to be better off

“Every hair in my mink coat represents a toilet I’ve cleaned.”

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13
Q

Ascribed status

A

Born with the silver spoon

Some socialites, such as Paris Hilton and Kim Kardashian, have been criticized because their fame seems to have more to do with ascribed status than with their talent or hard work.

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14
Q

Status hierarchy

A

A ranking of social desirability in terms of consumers’ access to such resources as money, education, and luxury goods

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15
Q

Income inequality

A

the extent to which resources are distributed unevenly within a population

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16
Q

Social mobility

A

The movement of individuals from one social class to another

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17
Q

Horizontal mobility

A

occurs when a person moves from one position to another that is roughly equivalent in social status; for instance, a nurse becomes an elementary school teacher

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18
Q

Downward mobility

A

movement none of us wants but, unfortunately, we observe this pattern when displaced workers are forced to go on social assistance or people join the ranks of the homeless

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19
Q

The top three countries for encouraging mobility were

A

Denmark, Austria, and Norway

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20
Q

China Class Structure

A

Nike shoes are a a symbol of success

Items in China are not as expensive meaning a family that makes under the North American poverty line can still have nice clothes and fancy items

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21
Q

Japan Class Structure

A

Tsunami hurt their economy but japan also cares for high quality items.

They like to splurge to give the illusion of wealth to help reduce their anxieties

Single working women buy the most luxury items

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22
Q

Middle East Class structure

A

Few arab women work

But many arab women like to shop with their friends

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23
Q

The United Kingdom Class Structure

A
  • Very class conscious

- Marketing chavs’ as a group

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24
Q

India Class Structure

A
  • Half of population lives on less than $1.25 a day

- Dogs are a symbol of wealth

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25
Q

Brazil Class Structure

A
  • Showing off wealth is important as it commands respects

- Work of arts is important

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26
Q

Mass class

A

This segment comprises the hundreds of millions of global consumers who now enjoy a level of purchasing power that enables them to afford high-quality products—except for big-ticket items such as university educations, housing, or luxury cars

Examples: Latin Americans have their Volkswagen Beetle (affectionately called el huevito, the little egg); Indian consumers had their Maruti 800 in production for almost thirty years75 (selling for as little as $5720); and the Fiat Palio, the company’s “world car,” targeted people in 40 countries worldwide

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27
Q

Occupational prestige

A

the notion that some occupations are more respected than others

Stable over time and similar across cultures

Single best indicator of social class

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28
Q

Social Class facts

How Income Relates to Social Class

Whether social class or income is a better predictor of a consumer’s behaviour depends on the type of product:

A

Social class is a better predictor of purchases that have symbolic aspects but low-to-moderate prices (e.g., cosmetics and liquor).

Income is a better predictor of major expenditures that do not have status or symbolic aspects (e.g., major appliances).

Both social class and income data are needed to predict purchases of expensive, symbolic products (e.g., cars and homes).

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29
Q

Potent actors

A

those who believe they have the ability to take actions that affect their world

For example, the professionals in the study who were likely to be potent actors set themselves up for financial opportunity and growth

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30
Q

Impotent reactors

A

those who feel they are at the mercy of their economic situations

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31
Q

Affluenza

A

Many well-off consumers seem to be stressed or unhappy despite or even because of their wealth

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32
Q

three groups on the basis of their attitudes toward luxury:

A

1) LUXURY IS FUNCTIONAL
2) LUXURY IS A REWARD
3) LUXURY IS INDULGENCE

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33
Q

1) LUXURY IS FUNCTIONAL

A

Summary: Logical purchases, not impulsive

These consumers buy things that will last and have enduring value. They conduct extensive pre-purchase research and make logical decisions rather than emotional or impulsive choices.

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34
Q

2) LUXURY IS A REWARD

A

Summary: Younger people…I’ve made it!

These consumers tend to be younger than the first group but older than the third group. They often use luxury goods to say, “I’ve made it.” The desire to be successful and to demonstrate their success to others motivates these consumers to purchase conspicuous luxury items, such as high-end cars and homes in exclusive communities.

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35
Q

3) LUXURY IS INDULGENCE

A

Summary: Lavish and self-indulgent

This group is the smallest of the three and tends to include younger consumers and slightly more males than the other two groups. To these consumers, the purpose of owning luxury items is to be extremely lavish and self-indulgent. This group is willing to pay a premium for goods that express its individuality and make others take notice. These consumers have a more emotional approach to luxury spending and are more likely than the other two groups to make impulse purchases

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36
Q

Old Money Famalies

A

(e.g., the Bronfmans, Westons, Killams, McCains) live primarily on inherited funds

And they are secure in their status. In a sense, they have been trained their whole lives to be rich

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37
Q

the working wealthy

A

In contrast to people with old money, today there are many people—including high-profile billionaires such as Bill Gates, Mark Cuban, and Richard Branson

38
Q

Nouveaux riches

A

describes consumers who recently achieved their wealth and who don’t have the benefit of years of training to learn how to spend it.

39
Q

loyalty programs

A

e.g., when airlines award you special status according to the number of miles you fly)

40
Q

Status Symbols

A

Products that are purchased and displayed to signal membership in a desirable social class

41
Q

Luxury goods often serve as status symbols, but the proliferation of inexpensive counterfeit products threatens to diminish their value

A

(“Hey buddy, wanna buy a genuine Rolex for $20?”)

42
Q

Fakes are a major headache for many manufacturers, especially in Asia: Officials estimate that ____ percent of counterfeit goods found in the United States, Europe, and Japan are made in China (and counterfeit goods make up 8 percent of China’s GDP)

A

72

43
Q

Researchers who interviewed consumers who purchased luxury fashion brands in India and Thailand identified three coping strategies:

A

1) Flight
2) Reclamation
3) Abranding

44
Q

1) Flight

A

They stop using the brand because they don’t want to be mislabelled as a lesser-status person who buys fake brands.

45
Q

2) Reclamation

A

They go out of their way to emphasize their long relationship with the brand but express concern that its image will be tarnished.

46
Q

3) Abranding

A

They disguise their luxury items in the belief that truly high-status people do not need to display expensive logos, and those who do so betray their lower status

47
Q

Conspicuous Consumption

A

refer to people’s desire to provide prominent, visible evidence of their ability to afford luxury goods

48
Q

Leisure Class

A

People for whom productive work it taboo

49
Q

Brand prominence

A

Degree to which a consumer desires to conspicuously display a brand, product, logo, to others

50
Q

Status crystallization

A

The extent which different indicators of a person’s status (income, ethnicity, occupation) are consistent with one another

51
Q

Overprivileged

A

Having an income at least 25 to 30 percent greater then the median for one’s class

52
Q

Underprivileged

A

Those who earn at least 15 percent less than the median of their social class,

must often allocate a big chunk of their income toward maintaining the impression that they occupy a certain status

53
Q

Household living arrangements

A

whether or not the person lives with another person or persons and, if so, whether or not he or she is related to that person or persons

54
Q

Census Family

A

a married couple and the children, if any, of either or both spouses; a couple living common law and the children, if any, of either or both partners; or, a lone parent of any marital status with at least one child living in the same dwelling. . . . A couple may be of opposite or same sex. Grandchildren living with their grandparent(s) but with no parents present also constitute a census family

55
Q

Extended Family

A

Several generations live together

Grandparents, aunts, uncles, cousins etc

56
Q

Nuclear Family

A

a mother and a father and one or more children

57
Q

Total fertility rate (TFR)

A

the average number of children that would be born per woman if all women lived to the end of their childbearing years and bore children according to a given fertility rate at each age.

58
Q

Many factors affect what a family spends, including:

A

the number of people (children and adults) in the family, their ages, and whether one, two, or more adults are employed outside the home

59
Q

Two especially important factors that determine how a couple spends time and money are

A

(1) whether they have children and

(2) whether the woman works outside the home

60
Q

Family Life Cycle

A

A classification scheme that segments consumers in terms of changes in income and family composition and changes in demands placed on income

61
Q

2) whether the woman works outside the home

A

Families with working mothers, for example, must often make allowances for expenses such as daycare, a work wardrobe for the woman, and home-cleaning services

62
Q

Twenty-somethings

People in their 20’s spending habits

A

spend less than average on most products and services because their households are small and their incomes are low, especially today

63
Q

______ consumers spend more per capita on luxury items, such as gourmet foods and upscale home furnishings

A

Older

64
Q

A life-cycle approach to the study of the family assumes that pivotal events alter role relationships and trigger new stages of life that alter our priorities.

A

These events include couples moving in together, the birth of a first child, the departure of the last child from the house, the death of a spouse, retirement of the principal wage earner, and divorce

65
Q

It’s particularly useful to get a handle on longitudinal changes in priorities when we want to predict demand for specific product categories over time.

A

For example, the money spent by a couple with no children on dining out and on vacations will probably be diverted for quite different purchases after the birth of a child.

66
Q

Have researches found a successful model to describe family life-cycle stages?

A

Ehh, no

Researchers have proposed a number of models to describe family life-cycle stages, but their usefulness has been limited because, in many cases, they have failed to consider important social trends, such as the changing role of women, the acceleration of alternative lifestyles, child-free and delayed-child marriages, and single-parent households.

67
Q

Baby showers, for example, may be considered a rite of passage to motherhood, fatherhood, or parenthood, depending on the gender ideologies and work orientation of one or both parents.

A

Word

68
Q

Four variables to Measure the Family Life Cycle Effects on Buying

A

(1) age,
(2) marital status,
(3) the presence or absence of children in the home, and
(4) the children’s ages

69
Q

Young bachelors and newlyweds

A

are more likely to engage in exercise; go out to bars, concerts, movies, and restaurants; go dancing; and drink alcohol. Perhaps reflecting the bounty of wedding gifts, newlyweds are the most likely to own appliances, such as toaster ovens and electric coffee grinders.

The dollar value of homes, cars, and other durables is lowest for bachelors and single parents but it increases as people go through the full-nest and childless-couple stages.

70
Q

Couples with children

A

generally have higher expenses, such as for food and utility bills

71
Q

Families with young children

A

are more likely to consume health foods, such as fruit, juice, and yogurt, while families made up of single parents and older children buy more junk food

72
Q

Babysitters and daycare are, of course, highest among single-parent and full-nest households, while home-maintenance services (e.g., lawn-mowing) are most likely to be used by older couples and bachelors.

A

Facts

73
Q

Income Patterns

A
  • A larger proportion of people of working age are in the labour force
  • 2015, employment trends for women showed an increase from 47 to 69 percent
  • 40 percent of wives in dual-earner couples make more than half of the family income
  • In couples with children 75 percent are dual-earning couples
74
Q

Consumer demand =

A

Willingness to buy + Ability to buy

75
Q

Discretionary income

A

Is the money available to a household over and above that required for a comfortable standard of living

76
Q

Changes as a household ages

A

Older households spend a much larger share of budget on shelter and transportation, and less on food and apparel

Households are spending more now on entertainment and education

77
Q

Walmart study identified three distinct groups of consumers:

A

–Brand aspirationals: on low incomes but obsessed with names like KitchenAid.

–Value-price shoppers: who like low prices and cannot afford more.

–Price-sensitive affluents: wealthier shoppers who love deals.

78
Q

Behavioural economics / economic psychology

A

Is concerned with the “human” side of economic decisions

79
Q

Consumer confidence:

A

Extent to which people are optimistic or pessimistic about the future health of the economy

Influences how much discretionary money we will pump into the economy

80
Q

Overall savings rate is affected by:

The extent to which one saves money

A

–Pessimism/optimism about personal circumstances
–National and World events
–Cultural differences in attitudes toward savings

81
Q

Income in equality

A

The extent to which resources are distributed unevenly within a population.

82
Q

The education one has is directly related to?

A

Both occupation and income

83
Q

Taste culture

A

Differentiates people in terms of their aesthetic and intellectual preferences

84
Q

Upper and upper-middle class

A

more likely to visit museums and attend live theatre

85
Q
Middle-class
Middle class
A

More likely to go camping and fishing

86
Q

Invidious distinction

A

We buy things to inspire envy in others through a display of wealth/ power

87
Q

How Do We Measure Social Class?

A

It is difficult to measure social class complexities

  • Index of Status Characteristics and the Index of Social Position developed by August Hollingshead
  • Blishen – Socioeconomic index for Occupations in Canada may be used when occupation is the most appropriate variable to use to collect information on socioeconomic status
88
Q

1971, the average Canadian family comprised close to 4.0 people, but in 2017 that slipped to 2.47

A

Therefore average family sizes are shrinking

89
Q

Sandwich Generation

A

Adults who care for their parents as well as their own children

90
Q

Boomerang kids:

A

Adult children who return to live with their parents

–Canadian young men are far more likely than young women to live with their parents.

–Spend less on housing and staples and more on discretionary purchases such as entertainment