Chapter 12

Question 1

Affirmative Action

Answer 1

Efforts to remedy discrimination and increase the representation of designated disadvantaged groups, namely, women, and ethnic minorities.

Question 2

Americans with Disabilities Act

Answer 2

Legislation that prohibits discrimination based on disability and requires that organizations make reasonable accommodations for disabled workers

Question 3

Business Case for Diversity

Answer 3

Recognizing the competitive advantages that can be gained through the insightful management of cultural diversity.

Question 4

Discrimination

Answer 4

Observable behavior resulting from negative attitudes toward an organization member based on his/her culture group

Question 5

Employment Non-Discrimination Act

Answer 5

Proposed anti-discrimination laws regarding sexual orientation and gender identity that have been discussed and reintroduced but never passed.

Question 6

Family-Friendly Programs

Answer 6

Efforts to achieve balance between work and home, such as flextime, onsite day care, job sharing, family leave policies, and telecommuting.

Question 7

Glass Ceiling

Answer 7

A concept popularized in the 1980s to describe a barrier so subtle that it is transparent, yet so strong that it prevents women and minorities from moving up the management hierarchy.

Question 8

Lean In

Answer 8

Advice given to women to do more to develop their career and leadership opportunities.

Question 9

Mentoring Relationships

Answer 9

Establishment of mentoring-protege relationships to facilitate personal development for the benefit of the individuals and organizations.

Question 10

Minority Employee Networks

Answer 10

Specific networks in which members of a particular gender or ethnic or background meet to create opportunities for advancement and leadership.

Question 11

Mommy Track

Answer 11

Career track for women who want flexible work arrangements and family support in exchange for fewer opportunities for advancement.

Question 12

Multicultural Organizations

Answer 12

Moves beyond the concept of support for minority members to the institutional policies that deliberately capitalize on cultural and gender diversity.

Question 13

Off-ramp

Answer 13

Metaphor used to describe women who leave the workplace to have children.

Question 14

On-ramp

Answer 14

Metaphor used to describe when women move back into a career several years after having children.

Question 15

Opt-in

Answer 15

Metaphor used to describe when women move back into a career several years after having children.

Question 16

Opt-Out

Answer 16

Metaphor used to describe women who leave the workplace to have children.

Question 17

Prejudice

Answer 17

Negative attitudes toward an organization member based on his/her culture group identity.

Question 18

Stereotypes

Answer 18

Viewing a group, such as women and people of color, in biased ways that may result in a significantly different treatment within the organization,