Chapter 12 Flashcards

1
Q

Some of the major goals of labor unions are to:

A

represent its members in negotiations

improve working conditions for members

provide a unified voice for members

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2
Q

The employee organization that represents labor in negotiations with management is a(n)

A

union

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3
Q

Workers originally formed labor unions to:

A

gain negotiating power against management

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4
Q

An organization of skilled specialists in a particular trade, such as plumbers, is a(n):

A

craft union

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5
Q

As a result of the Industrial Revolution:

A

workers were expected to be much more productive

there were large gains in productivity

technology replaced some workers

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6
Q

The need to continually increase productivity led to improved working conditions in factories.

A

false

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7
Q

The right to form a(n) BLANK BLANK did not exist until the the Wagner Act and the National Labor Relations Act in the early 1930s.

A

Labor Union

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7
Q

The right to form a(n) BLANK BLANK did not exist until the the Wagner Act and the National Labor Relations Act in the early 1930s.

A

Labor Union

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8
Q

The goal of the Knights of Labor was to:

A

establish the first national labor union

gain political power

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9
Q

What were some of the original reasons that labor unions formed?

A

To prevent unfair treatment of laborers by management

To protect workers from intolerable conditions

To gain negotiating power

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10
Q

The AFL was the federation of Blank unions led by Samuel Gompers in the 1890s.

A

Craft

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11
Q

The goal of the Knights of Labor was to establish the first Blank labor union.

A

national

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12
Q

Laws such as the Labor Management Reporting and Disclosure Act (Landrum-Griffin Act) of 1959 were passed when:

A

unions became very powerful and corrupt

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13
Q

The leader of the American Federation of Labor in the 1890s was:

A

Samuel Gompers

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14
Q

A legal agreement that clarifies the terms and conditions under which labor and management will operate over a period of time is a(n)

A

negotiated labor-management agreement

labor contract

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15
Q

The AFL was the federation of BLANK unions led by Samuel Gompers in the 1890s.

A

Craft

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16
Q

A union security clause is included in contracts because:

A

all workers who benefit from having a union should help pay for it

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17
Q

Changes in public opinion have affected labor unions by:

A

influencing passage of laws to curb the power of management

prohibiting compulsive union membership

the passing of laws to curb corruption in unions

Need help? Review these concept resources.

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18
Q

Closed shop agreements were created in the Taft-Hartley Act of 1947.

A

false

19
Q

shop agreement does not require workers to belong to the union, but they must pay a fee for the services of the union that represents them.

A

agency

20
Q

The Taft-Hartley Act of 1947 made which of these union practices illegal?

A

Secondary boycotts

Closed shop agreements

21
Q

In an agency shop agreement, employers may hire workers who are not union members. Workers:

A

are not required to join a union after they are hired

must pay a fee or dues to the union that represents them

22
Q

Unions use picketing in a labor dispute:

A

to alert the public to an issue

as an informational tool

23
Q

Closed shop agreements were created in the Taft-Hartley Act of 1947.

A

false

24
Q

Workers who are hired by management to replace striking workers are:

A

strikebreakers

25
Q

A future focus of labor unions due to the effect of job losses from offshore outsourcing is job

A

security

26
Q

High levels of executive compensation frustrate employees and the public because:

A

executive compensation is no longer tied to profitability

27
Q

The Taft-Hartley Act of 1947 made which of these union practices illegal?

A

Closed shop agreements

Secondary boycotts

28
Q

Workers who cross picket lines to replace workers on strike during a labor dispute are known as:

A

scabs

strikebreakers

29
Q

Employees and the public are frustrated by high levels of executive compensation because:

A

the difference between the pay of executives and that of the average worker is too large

top-level executives are often rewarded whether or not the company is successful

executives use company money for luxury “perks”

30
Q

In the future, unions are likely to focus on which of these issues?

A

Child and elder care

Offshore outsourcing

31
Q

High levels of executive compensation frustrate employees and the public because:

A

executive compensation is no longer tied to profitability

32
Q

In the future, labor unions are likely to focus on:

A

pay equity

33
Q

When submitting to a request for sexual favors affects an employee’s opportunity for advanced training, it is BLANK BLANK BLANK sexual harassment.

A

Blank 1: quid
Blank 2: pro
Blank 3: quo

34
Q

Examples of quid pro quo sexual harassment include:

Multiple select question.

A

threatening to fire a subordinate who refuses to go out with you

offering a pay raise to an employee in exchange for a date

35
Q

When an employee is offended by sexual comments or sexually related jokes in the workplace, it is BLANK BLANK BLANK sexual harassment.

A

Blank 1: hostile
Blank 2: work
Blank 3: environment

36
Q

Employers are concerned with the changing demographics of mothers in the workforce because:

A

the number of women workers with children under 18 has grown to about 75% since 1975

absences for child care cost U.S. employers billions of dollars annually

single workers and single-income families do not want to subsidize child care

37
Q

Examples of hostile environment sexual harassment include:

A

sending dirty jokes to coworkers using company email after requests not to do so

telling sexually explicit jokes at work after other workers object to them

38
Q

Some employers try to curb the dangerous use of BLANK and BlANK in the workplace by testing employees.

A

Blank 1: drugs

Blank 2: alcohol

39
Q

One reason that employers are concerned with the number of women with children in the workforce is because BLANK result in large and costly decreases in productivity.

A

absences

40
Q

Sexual conduct that unreasonably affects a worker’s job performance by creating an intimidating or offensive work environment:

A

is hostile work environment sexual harassment

41
Q

What is the percent of women in the workforce with children under 18?

A

Nearly 75 percent

42
Q

Employers are concerned with the changing demographics of mothers in the workforce because:

A

single workers and single-income families do not want to subsidize child care

the number of women workers with children under 18 has grown to about 75% since 1975

absences for child care cost U.S. employers billions of dollars annually

43
Q

The primary functions of agents and brokers are to:

A

assist in negotiating an exchange

bring buyers and sellers together

44
Q

The distribution strategy that places the product in as many retail outlets as possible is:

A

intensive

45
Q

Logistics involves planning, implementing, and controlling the flow of final goods to their destination to satisfy customers, and it must do all of this while still insuring a BLANK for companys

A

profit