Chapter 11 - the General Business Environment Flashcards

1
Q

Propensity of consumer to purchase products depends on

A
  • power to buy
  • inclination to sell
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2
Q

Risks to insurer

A
  • repetitional risk
  • persistency risk
  • new business risk
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3
Q

Distribution Channels

A
  • insurance intermediaries
  • tied agents
  • direct marketing
  • own sales force
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4
Q

Insurance intermediaries (3)

A
  • select products from most/all of the mkt
  • remunerated through commission(infl) OR fee
  • CLIENT initiates sale
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5
Q

Tied Agents(3)

A
  • offers products from one or several insurers
  • remunerated by sales & bonuses OR commission
  • CLIENT initiates sale
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6
Q

Direct Marketing(4)

A
  • mailshots = insurer initiates
  • telephone selling - insurer/ph initiates
  • internet selling
  • press advertising = debateable
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7
Q

Own Sales Force

A
  • ‘ees = ONLY sell employers products
  • remunerated = salary, commission OR both
  • sales person initiates sale
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8
Q

Effects of different distribution channels

A
  • demographic profile
  • contract design
  • contract price
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9
Q

Demographic profile(3)

A
  • fin sophistication
  • correl = mort, morb, withdrawal experience
  • level of income
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10
Q

Contract Design

A

increased fin sophistication = increased product complexity

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11
Q

Contract Pricing

A
  • effect need for competitive pricing
  • effect demographic assumptions
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