Chapter 11: The Cultural Environments Facing Business Flashcards

1
Q

Acquired Group Memberships

A

An individual affiliation not determined by birth, such as religion, political membership, and profession

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2
Q

Ascribed Group Memberships

A

An individual affiliation determined by birth, such as gender, family, age, ethnicity, and race

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3
Q

Bicultural

A

a description of someone who has internalized two different national cultures

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4
Q

Core values

A

Values so strong that they are not negotiable

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5
Q

Cultural collision

A

a situation whereby contact among divergent cultures creates problems

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6
Q

cultural distance

A

A measurement based on cultural factors that indicate the relative similarity of countries culturally.

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7
Q

cultural imperialism

A

the imposition of one culture, more or less consciously, on other cultures

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8
Q

Culture

A

the shared values, attitudes, and beliefs of a group of individuals

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9
Q

Culture shock

A

The frustration resulting from having to absorb a vast array of new cultures cues and expectations

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10
Q

Deal-focus (DF) culture

A

A culture in which people are primarily task oriented rather than relationship oriented

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11
Q

future orientation

A

a willingness to delay gratification in order to reap more in the future

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12
Q

high-context cultures

A

Where most people tend to understand and regard indirect information as pertinent

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13
Q

Idealism

A

A preference to establish overall principles before trying to resolve small issues

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14
Q

Low-context cultures

A

where people generally regard as relevant only firsthand information that bears directly on the subject at hand

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15
Q

masculinity-femininity index

A

a construct measuring attitudes toward achievement and the roles expected of genders

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16
Q

Monochronic

A

a term to describe cultures in which most people normally prefer to work sequentially, such as finishing transactions with one customer before dealing with another

17
Q

multicultural

A

description of someone who has internalized more than two national cultures

18
Q

Peripheral values

A

Those values that are less dominant and more pliable than core values

19
Q

Polychronic

A

a term to describe cultures where most people are more comfortable when working simultaneously on a variety of tasks (multitasking)

20
Q

power distance

A

a measurement of employee preferences of interaction between superiors and subordinates

21
Q

pragmatic

A

describes cultures in which people focus more on details than on abstract principles

22
Q

Relationship-focus (RF) culture

A

A culture that puts dealings with friends ahead of business dealings

23
Q

Reverse culture shock

A

the trauma of adjusting to one’s own country after having become partial to aspects of life abroad that are not options back home

24
Q

silent language

A

the exchange of messages through a host of nonspoken and nonwritten cues

25
Q

uncertainty avoidance

A

A country trait whereby most people feel uncomfortable with ambiguity