Chapter 11 MC

Question 1

Generally speaking, the lowest level in the WBS is referred to as:

Answer 1

The work package

Question 2

Scope creep is generally the result of:

Answer 2

A poorly defined SOW

Question 3

Which of the following is not a benefit of having a highly detailed WBS?

• Lower status reporting costs
• Less likely that anything will be omitted
• Better estimating
• better activity planning

Answer 3

Lower status reporting costs

Question 4

All work packages in a project must be at the same level of the WBS.

Answer 4

FALSE

Question 5

Generally Speaking, Work packages are assigned to one functional unit.

Answer 5

TRUE

Question 6

Which of the following documents is not defined in the text as one of the four critical documents for preliminary planning?

• SOW
• WBS
• Specifications
• Network Diagrams

Answer 6

Network Diagrams

Question 7

If the customer’s SOW contains words such as nearly or approximately, then:

Answer 7

The customer uses his discretion in determining the meaning.

Question 8

Project Managers often rewrite the customer’s SOW into a document that the project team can easily understand. The document is called?

Answer 8

The scope statement.

Question 9

Which of the following would be the first item to be discussed in the initial kickoff meeting for a project?
Understanding of the: 
             -Requirements
            - Plan
            - Schedule
            - Budget

Answer 9

Understanding of the requirements

Question 10

Which of the following is often overlooked when planning and budgeting a project?

• Customer’s Milestones
• Cost and size of contractual documentation
• Number of meetings with the customer
• Timing of the deliverables

Answer 10

Cost and size of contractual documentation

Question 11

Which of the following is normally not addressed in a change control board meeting to approve a scope change?

• Cost of the change
• Which functional unit will perform the change
• impact on the schedule
• Value-added opportunity for the client

Answer 11

Which functional unit will perform the change

Question 12

Which of the following is usually not validated by using the WBS?

• schedule
• risks
• quality of the deliverable
• budget

Answer 12

The quality of the deliverables

Question 13

A PM desires a WBS that goes through six levels of detail. Level 3 through level 6 would most likely be prepared by the:

Answer 13

subject matter experts

Question 14

Plans such as the cost plan, schedule plan and quality plan are referred to as:

Answer 14

Subsidiary Plans

Question 15

Which of the following is usually preferred for the placement of the project manager with regard to the WBS? The PM’s salary should be:

Answer 15

There should be only one WBS element covering the PM’s salary

Question 16

What is the PM’s responsibility with regard to the WBS preparation?

Answer 16

The sponsor should not be involved in the WBS development.

Question 17

A customer external to your company requests that a certain element of work be subdivided to lower-level work packages and that cost/schedule information be reported at the lower levels. You should?

Answer 17

Check with line managers first to see if cost and schedule can be reported at this level.

Question 18

Consider the WBS shown Below:
1
1.1.0
1.1.1
1.1.2
1.2.0
1.2.1
1.2.2
If the total program costs $100k and 1.2.1 and 1.2.2 are each $20k, then the cost of 1.10 is?

Answer 18

$60K

Question 19

A contractor accepts a project, after go-ahead, and the contractor discovers that the SOW was ill-defined and pushed through scope changes that significantly alienate the customer. The customer pays for the scope changes and then files a law suit against the contractor to recover the cost of the scope changes. Neglecting the type of contract, the court would most likely rule that?

Answer 19

The customer is at fault for providing a SOW that could be misinterpreted.

Question 20

The person with the ultimate responsibility to make sure that all work required by the SOW and only the work required by the SOW is performed is the?

Answer 20

Project Manager

Question 21

A customer is unhappy with the performance on a project. The customer states that, unless scope changes are made at the contractor’s expense, the contractor would be removed form the customer’s preferred bidders list for future contracts. The contractor would most likely?

Answer 21

Perform the scope changes at the contractor’s expense.

Question 22

During the execution of a project, the customer asks you to perform additional test, which the customer will pay for. Unfortunately, there are no resources available to perform the additional tests. The PM should?

Answer 22

Let the sponsor make the decision on what to do.

Question 23

Project Sponsors within the contractor’s company have the authority to change the scope of an external customer’s project as they see fit. T/F

Answer 23

False

Question 24

T/F During competitive bidding, a contractor can submit inclusions and exclusions to the customer’s preliminary statement of work.

Answer 24

True

Question 25

During an interface meeting with your customer, the two of you have different interpretations of the raw data. If the customer’s interpretation is correct, then the direction of the project should change. However, the customer states that they need more time to determine if their interpretation is correct. As the PM, you should:

Answer 25

Continue on with your existing baseline until the customer confirms that the direction must change.