Chapter 11-Managing Knowledge Flashcards by Christina Siemen | Brainscape

Q

True or False.
Enterprise content management systems are designed to manage structured information, while other systems, such as KWS, are designed to manage semi structured and unstructured information.

A

False

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Q

True or False.

Knowledge residing in the minds of employees that has not been documented is called explicit knowledge.

A

False

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Q

True or False.

Knowledge can reside in e-mail, voicemail, graphics, and unstructured documents as well as structured documents.

A

True

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Q

True or False.

Knowledge is universally applicable and easily moved.

A

False

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Q

True or False.

CAD is a type of intelligent technique.

A

False

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Q

True or False.

Shopping bots are a form of intelligent agent.

A

True

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