Chapter 11 Leadership and Supervision Flashcards
- Researchers later in the 20th century theorized that (__ __ __ __) (not a person’s inborn traits) most strongly determined whether leadership occurred?
(characteristics of the situation)
- Theories about leadership have evolved for the past…
Century.
- Researchers in the early 20th century suggested leaders had (__ __) that differentiated them from followers.
(inherent traits)
- Today, scholars emphasize leaders’ ability to motivate, influence, and persuade over their ability to…
control and direct others.
- Today many scholars argue that anyone can learn to become a leader.with the…
right training and experience.
- Leader centered theories.
– Trait theory.
– Behavior theory.
– Personal/situational.
– Interaction/expectation.
- Follower/situational context centered theories.
– Motivation-hygiene. – Situational. – Contingency. – path-goal theory. – Meta-leadership.
- Seeks to identify individual traits distinguishing leaders from followers.
Trait theory. (leader centered)
- Leader-follower interactions centered.
–Leader follower exchange
–Transactional/transformational
–Psychodynamic approach
- This theory represents one of the first attempts to define leadership.
Trait theory. (leader centered)
- Identifies the behaviors distinguishing leaders who achieve desired results.
Behavior theory. (leader centered)
- Early 1900s, theorists studied great leaders to identify individual traits distinguishing and enabling them to inspire others to follow.
Trait theory. (leader centered)
- Theory identifying the ability to cooperate, popularity and adaptability, aggressiveness, decisiveness, assertiveness, confidence, intelligence, persistence, courage, desire, humor, initiative, and judgment as leader traits.
Trait theory. (leader centered)
- Under behavior theory which leaders engage in behaviors that are likely to achieve desired results
Effective leaders.
- Suggest that circumstances can cause an individual to take a leadership role.
Behavior theory theorists. (centered on the leader)
- Two types of behaviors focused on in behavior theory.
– Task behaviors.
– Relationship behaviors.
- Behavior types that facilitate goal accomplishment.
Task behaviors.
- Which behavior occurs when a command officer directs (orders) a line officer to secure (protect) a crime scene.
Task behavior.
- These behaviors help others develop comfortable feelings about themselves, other people, and the situation.
Relationship behaviors.
- This behavior type occurs when the command officer consults with the line officer about the best way to secure the crime scene.
Relationship behavior.
- These type of leaders combine task and relationship behaviors to influence others to achieve an objective.
Effective leaders.
- Behavior theory shortcomings are, researchers have not established a link between (__ __) and outcomes, and have not identified a (__ __) style that could be effective in most situations.
(leadership behaviors) (universal leadership)
- Validated by wide range of studies and broadens scope of leadership research beyond limitations of trait theory.
Behavior theory. (leader centered)
- The first theory to address leadership’s full complexity.
Personal-Situational (leader centered)
- This theory supposes that a mix of personal characteristics interact with specific conditions in the persons environment to create successful leadership.
Personal-Situational (leader centered)
- Effectiveness depends on the leader’s ability to understand followers and the environment in which they function, and to react appropriately as followers and the situation change.
Personal-Situational (leader centered)
- Proposes that leadership is the act of initiating structure that group members support. (for accomplishing a task or an approach to resolving problems),
Interaction-Expectation (leader centered)
- Members support a structure if it helps solve problems, and it conforms to group norms, and they believe/expect success will result if they follow the leader.
Interaction-Expectation (leader centered)
- Theory proposing which factors increase satisfaction and dissatisfaction among employees.
Motivation-Hygiene (follower/situational context)
- Motivation-Hygiene Theory: Herzberg referred to dissatisfiers (including supervision, working conditions, and salary) as…
Hygiene factors.
- Motivation-Hygiene Theory: these factors act Independently of each other.
- job satisfaction.
- job dissatisfaction
- Motivation-Hygiene Theory:
Satisfiers such as achievement recognition and advancement are referred to as…
Motivators
- The theory proposing that different situations demand different styles of leadership.
Situational theory. (follower/situational)
- The theory that attempts to match leaders to specific types of situations.
Contingency theory. (follower/situational)
- The theory suggesting that a leaders role is to enhance followers’ performance by motivating them and by rewarding achievement of goals.
Path-goal (follower/situational)
- Over arching leadership framework designed to link organizational units or organizations; attempts to transcend usual organizational confines.
Meta-leadership. (follower/situational)
- These provide satisfaction arising from INTRINSIC conditions of the job, such as recognition and personal growth.
Motivators
- These do not provide satisfaction, although dissatisfaction results from their absence.
Hygiene factors
- These factors are all EXTRINSIC to the work itself.
Hygiene factors
- Motivation hygiene theory does not allow for individual differences that might…
Affect a person’s unique response to a motivating or a hygiene factor.
- Counts among the most widely recognized theories of leadership.
Situational Theory (follower/situational context)
- Theory proposing different situations demand different styles of leadership.
Situational Theory (follower/situational context)
- To be effective, leaders must adapt their leadership style to specific characteristics of a situation, such as a follower’s skill level or degree of motivation.
Situational Theory (follower/situational context)
- Practical, easily understood, and prescriptive (it tells one what to do) rather than descriptive.
Situational Theory (follower/situational context)
- This theory emphasizes leaders’ flexibility, and underscores the importance of adapting to followers’ unique needs.
Situational Theory. (follower/situational context)
- Shortcomings of this theory include, few studies have been conducted that justify the assumptions underlying it.
Situational Theory. (follower/situational context)
- This theory is similar to situational theory.
Contingency Theory. (follower/situational context)
- Developed in the 1960s, this theory reinforces the notion that effective leaders demonstrate styles that fit the situation.
Contingency Theory. (follower/situational context)
- Rather than focusing on a person’s ability to adopt a style that fits a situation, this theory attempts to match leaders to specific types of situations.
Contingency Theory. (follower/situational context)
- Research suggests that this theory is a valid and reliable approach to explaining effective leadership.
Contingency Theory. (follower/situational context)
- This theory recognizes that leaders cannot be effective in all situations.
Contingency Theory. (follower/situational context)
- Its critics maintain this theory does not fully explain why certain leadership styles may be effective in some situations but not others.
Contingency Theory. (follower/situational context)
Critics point out this theory fails to support the notion that leaders can be taught adaptive skills necessary in changing situations.
Contingency Theory. (follower/situational context)
- This theory suggests that a leader’s role is to enhance followers performance by motivating them and by rewarding achievement of goals.
Path-Goal Theory. (follower/situational context)
- This approach suggests that leaders should use a style that eliminates barriers to achievement of goals and meets followers’ motivational needs.
Path-Goal Theory. (follower/situational context)
- These leaders wish to transcend usual organizational confines and influence, motivate, and activate change above and beyond the established lines of their dominion and control.
Meta-Leaders. (follower/situational context)
- These leaders are driven and motivated by purposes broader than those prescribed by their former rolls.
Meta-leaders. (follower/situational context)
- Meta-leadership theorists tend to define leadership in terms of a recognized standard of authority a person holds in a formal role, rather than…
informal as well as formal.
- This theory emerged in the 70s, departs from theories that focused on leaders or on context.
Leader-Follower Exchange (leader-follower interactions)
- This theory examines the relationships between leaders and followers.
Leader-Follower Exchange (leader-follower interactions)
- In group relationships arise from expanded and negotiated role responsibilities.
Leader-Follower Exchange (leader-follower interactions)
- Leader-Follower Exchange Theory: two types of relationships:
– In-group relationships.
– Out-group relationships.
Followers whose performance goes beyond the expected and who expand the roles with the leader become members of the in group.
Leader-Follower Exchange (leader-follower interactions)
- Out-group relationships result from defined roles such as those found in employment contracts.
Leader-Follower Exchange (leader-follower interactions)
- Followers who achieve only what is expected are members of the out-group.
Leader-Follower Exchange (leader-follower interactions)
- Later research suggests the quality of exchange between leaders and followers is related to positive outcomes for leaders, followers, groups, and organizations.
Leader-Follower Exchange (leader-follower interactions)
- This theory proposes a process through which leaders engage others and create a connection that enhances motivation and morality in themselves as well as followers.
Transformational Theory (leader-follower interactions)
- According to Burns most leadership models propose a (__ __) (or process), in which leaders and followers make exchanges.
(transactional theory)
- With (__ __), both leaders and followers raise each other to higher levels of consciousness and satisfaction.
(transactional leadership)
- Which leader, according to it’s theory, possess strong internal values and motivates others to put aside self-interest.
Transformational leaders (leader-follower interactions)
- This leadership theory’s weaknesses are that it makes vague references to motivation, vision, trust, and nurturing.
Transformational Leadership Theory (leader-follower interactions)
- This theory tends to treat leadership as a personality trait rather than as a behavior that individuals can learn.
Transformational Leadership Theory (leader-follower interactions)
- In practice, this type of leadership can also lead to abuse, if leaders change followers values in a destructive way.
Transformational Leadership Theory (leader-follower interactions)
- When this type of leader influences followers to adopt inappropriate values, followers may be steered in the wrong direction.
Transformational Leadership Theory (leader-follower interactions)
269.An approach suggesting that leaders are more effective if hey have insight into the psychological makeup of themselves and their followers.
Psychodynamic Approach. (leader-follower interactions)
270.This approach can trace it’s origin to the work of Sigmund Freud in his development of psychoanalysis in the 1930s.
Psychodynamic Approach. (leader-follower interactions)
- It represents an approach to leadership rather than a coherent theory, because it adapts ideas from several behavioral theorists, scholars, and practitioners.
Psychodynamic Approach. (leader-follower interactions)
- According to this approach, leaders are more effective if they have insight into the psychological makeup of themselves and their followers.
Psychodynamic Approach. (leader-follower interactions)
- This approach makes none of the assumptions that underlie trait, behavioral, and situational leadership theories.
Psychodynamic Approach. (leader-follower interactions)
- This approach does not assume that a particular personality type is best suited for leadership, nor match leadership styles to followers or particular situations.
Psychodynamic Approach. (leader-follower interactions)
- According to Psychodynamic Approach, these leaders work to gain insights into their own tendencies and needs and help followers do the same.
Effective leaders.
- Emphasizes leaders’ and followers’ awareness of their personality characteristics, and their understanding of why and how they respond to each other as they do.
Psychodynamic Approach. (leader-follower interactions)
- Critics of this approach are uncomfortable with the subjective nature of insight development.
Psychodynamic Approach. (leader-follower interactions)
- High quality leader-follower relationships reduce follower attrition and result in more positive performance evaluations, greater commitment to goal achievement, better attitudes, more attention and support from the leader.
Leader-follower exchange theory (leader-follower interaction)
- Critics point out the research relies primarily on clinical observations of psychologists and psychiatrists, whose opinions may be biased because it focuses on individuals.
Psychodynamic Approach. (leader-follower interactions)
- This approach does not account for organizational variables that might influence leaders’ and followers’ behavior.
Psychodynamic Approach. (leader-follower interactions)
- This ability can be measured objectively.
Leadership Skill.
- Someone others wish to follow, rather than someone who simply issues commands or coerces others into action.
A leader.
- Anyone in police agency can be this regardless of rank, position, or title.
A leader.
- Chinese philosopher statement on leadership. When the best leader’s work is done, the people will say…
“We did it ourselves”.
- An ability that can be measured objectively; that is, there are clear metrics for assessing results and determining whether a person has exhibited the skill.
A leadership skill.
- Leadership requires mastery of specific skills, rather than possession of…
particular qualities (such as inborn personal traits).
- Leadership skills can be learned and developed through…
Experience, training, and education.
- Few police leadership development programs certified by state commissions on peace officers or colleges focus on:
Ethical leadership development at all ranks, including police recruits.
- What type of leadership skill is demonstrating ethical behavior?
Key leadership skill.
- We strongly suggest that ethical leadership training and development are essential for all…
Police officers regardless of rank.
- While anyone can become a leader, most studies on leadership skills focus on…
Supervisory level leadership.
- The actual study by Ortmeir occurred in 1995, And focused on leadership skills essential for police officers in an environment that emphasizes…
Community participation, engagement, and problem-solving, All of which are important ingredients for effective policing.
- Ortmeir (1996) is believed to be the first study to address…
Leadership skills required of front-line officers.
- Ortmeier defined leadership as the…
Ability to influence or mobilize individual citizens, groups, businesses, and agencies to collaborate and participate In activities to discover solutions to community problems.
- This require skills beyond those traditionally taught in police academies and college classrooms.
Modern policing.
- Five essential skill categories required for community policing:
– Communication/interpersonal. – Motivation. – Problem-solving. – Planning/organizing. – Actuation and implementation.
- Identify which of the 5 skill categories: Communicating verbally and in writing, listening, and counseling.
Communications/related interpersonal skills
- Identify which of the 5 skill categories: Processing knowledge of different ethnic and racial cultures and demonstrating empathy.
Communications and related interpersonal skills category.
Identify which of the 5 skill categories: Facilitating interaction, maintaining group cohesiveness and member satisfaction, and speaking in public.
Communications and related interpersonal skills category
- Identify which of the 5 skill categories: Encouraging creativity and innovation, catalyzing proactive behavior in others.
Motivation skills category.
- Identify which of the 5 skill categories: Building teams and cooperative relationships, demonstrating persistence and consistency, and showing enthusiasm.
Motivation skills category.
- Identify which of the 5 skill categories: Committing to assignments, recognizing and encouraging other possible leaders, and demonstrating intellectual curiosity.
Motivation skills category.
- Identify which of the 5 skill categories: Analyzing situations, identifying and evaluating constituents needs, identifying and analyzing problems.
Problem-solving skills category.
- Identify which of the 5 skill categories: Adapting strategies to situations, mediating and negotiating, and enabling others to attain goals.
Problem-solving skills category.
- Identify which of the 5 skill categories: Prescribing prioritized actions to solve a problem.
Problem solving skills category.
- Identify which of the 5 skill categories: Promoting needed change, creating and maintaining a vision, defining objectives and maintaining progress toward them.
Planning and organizing skills category.
Prioritizing Identify which of the 5 skill categories: and assigning tasks, organizing resources.
Planning and organizing skills category.
- Identify which of the 5 skill categories: Creating and maintaining an environment that encourages open communication.
Planning and organizing skills category.
- Identify which of the 5 skill categories: Providing for and maintaining group processes, and delegating.
Planning and organizing skills category.
- Identify which of the 5 skill categories: Translating a Vision into action, completing multiple projects on schedule, and evaluating individual and group goals.
Actuation and implementation skills category.
- Identify which of the 5 skill categories: Evaluating individual and group goals, representing others’ interests and concerns.
Actuation and implementation skills category.
274 Ortmeir study: All police officers must listen, understand the issue from residents perspective, and…
reassure residents that action will be taken.
- Identify which of the 5 skill categories: Understanding and articulating the police agencies impact, learning from mistakes.
Actuation and implementation skills category.
- By acknowledging the presence of a concern or problem, officers forge a connection with community members. And once citizens realize…
Police want to join with them, change can occur.
- These leaders interact daily with other officers, with administrative personnel, and with elected or appointed officials.
Effective police officer leaders.