Chapter 11: Direct Marketing Flashcards

1
Q

Refers to adverts placed on social media platforms.

A

Social Advertising

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2
Q

Is defined as paid advertising that matches the form, feel, and function of the content of the media on which it
appears.

A

Native Advertising

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3
Q

It uses mass media such as television, radio, and newspapers to broadcast messages to random publics. It delivers that message to the general public

A

Mass marketing

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3
Q

The use of wireless devices to distribute marketing
messages to specific locations.

A

Proximity Marketing

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4
Q

Organizations communicate directly with customers,
without an intermediary via interactive communication, through channels.

A

Direct Marketing

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5
Q

Designed to elicit a direct response by encouraging prospects to take a specific action.

A

Direct response advertising (DRA)

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6
Q

B2B, B2C, & C2B

A

B2B= Business to Business (Amazon)
B2C = Business to Consumer (Amazon)
C2B = Consumer to Business (Bloggers)

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7
Q
  1. Awareness
  2. Engagement
  3. Discovery
  4. Purchase
  5. Retention
A

The Marketing Funnel

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8
Q

Awareness, Engagement, Conversion, & Retention

A

Objectives of Online Communication

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9
Q
  1. ZMOT
  2. First Moment of Truth
  3. Purchase Decision
  4. Second Moment of Truth
  5. Initial Consideration Set
    (RESTART)
A

The Consumer Decision Journey

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10
Q

A strategic marketing approach focused on creating valuable, relevant and consistent content to attract and retain a clearly defined audience

A

Content Marketing

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11
Q
  1. Strategy and Objectives
  2. Content Type
  3. Distribution platforms
  4. Assessment of Effectivess
A

Content Marketing Campaigns

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12
Q

The oldest form of online advertising and refers to
placing ads on webpages

A

Display Advertising
(Banner, Pop-Up & Rich-media)

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13
Q

An automated system for the buying and selling of
online display adverts.

A

Programmatic Advertising

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14
Q

Refers to adverts placed on social media platforms like Meta, Instagram, X, YouTube, Tik-Tok and
Snapchat.

A

Social Advertising

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15
Q

Defined as forms of advertising whereby the purchaser pays only when there is
measurable results such as pay-per-click.

A

Performance Marketing

16
Q

Referred to as digital partnerships, whereby third parties are compensated for
generating leads or driving traffic to brand’s website.

A

Affiliate Marketing

17
Q
  • Activity (Input) Metrics
  • Interactions (Response) Metrics
  • Performance (Outcome) Metrics
A

Social Media Metrics