Chapter 11 Flashcards

1
Q

Product Life Cycle

A

The stages a new product foes through in the market place: introduction growth maturity and decline

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2
Q

Product Class

A

The entire product category or industry

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3
Q

Product Form

A

Variations of a product within the product class

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4
Q

Product modification

A

Altering a product’S characteristics, such as its quality, performance, appearance, features or package to try to increase and extend the product’s sales

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5
Q

Market Modification

A

Strategy in which a company tries to find new customers, increase a product’s use among existing customers, or create new-use situations

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6
Q

Product Repositioning

A

Changing the place an offering occupies in a consumer’s mind relative to competitive products

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7
Q

Trading Down

A

Reducing the number of features, quality or price

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8
Q

Downsizing

A

Reducing the content of packages without changing package size and maintaining or increasing the package price

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9
Q

Trading Up

A

Adding value to a product (or line) through additional feature or high quality materials

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10
Q

Branding

A

Activity in which an organization uses a name, phrase,design, symbols or combination of these to identify its products, and distinguish them from those of competitors

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11
Q

Brand name

A

any word, device (design shape, sound or colour) or combination of these used to distinguish a seller’s good/service

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12
Q

Trade Name

A

A commercial, legal name under which a company does business

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13
Q

Trademark

A

Identifies that a firm has legally registered its brand name or trade name so that the firm has its exclusive use.

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14
Q

Brand personality

A

A set of human characteristics associated with a brand name

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15
Q

Brand equity

A

The added value that a given brand name gives to a product beyond the functional benefits provided

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16
Q

Brand Licensing

A

A contractual agreement whereby a company allows another firm to use its brand name, patent, trade secret, or other property for a royalty or a fee

17
Q

Multiproduct Branding

A

Use by a company of one name for all its products in a product class

18
Q

Multibranding

A

A manufacturer’S branding strategy giving each product a distinct name

19
Q

Private Branding

A

When a company manufactures products but sells them under the brand name of the wholesale/retailer (private labeling or reseller branding)

20
Q

Cohort Brand management

A

The bundling of one’s company’s multiple brands into a single marketing effort aimed at a common consumer group

21
Q

Mixed branding

A

A firm markets products under its own name and that of a reseller because the segment attracted by the reseller is different from its own market

22
Q

Packaging

A

Any containing in which a product is offered for sale and on which label information is communicated

23
Q

label

A

An integral part of the package that typically identifies the product or brand, who made it, where and when it was made, how it is to be used, and package contents and ingredients

24
Q

warranty

A

A statement indicating the liability of the manufacturer for product deficiencies