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Windows 770-680 (2nd) > Chapter 11 > Flashcards

Chapter 11 Flashcards

1
Q

Which troubleshooting tool enables you to connect to a user’s remote computer, view and interact with the user’s screen, and chat with the user?

Remote Desktop

Remote Assistance

Computer Management console

Computer Assistant

A

Remote Assistance

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2
Q

What port does Remote Assistance and Remote Desktop use?

TCP 80

TCP 3389

TCP 5000

TCP 5001

A

TCP 3389

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3
Q

Where is the boot menu configuration stored?

Boot.ini

Config.sys

BCD registry file

NTLoader.cng

A

BCD registry file

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4
Q

Which of the following reverses all of the system configuration, driver, and registry changes you made since the computer last booted successfully?

Loadable Configuration

BCD registry settings

Last Known Good Configuration

Safe mode

A

Last Known Good Configuration

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5
Q

What is similar to Windows PE but also gives you a collection of recovery tools that can identify and repair many of the problems that can prevent the system from starting?

BootPE

Recovery Console

Windows RE

BIOS Boot

A

Windows RE

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6
Q

What program do you use to create a new VHD in Windows 7?

System Configuration tool

System Information tool

Disk Management console

Boot Disk tool

A

Disk Management console

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7
Q

Which of the following is a copy of various operating system configuration settings and registry information from a specific point in time?

Point-in-time backup

System restore point

System state

Incremental backup

A

System restore point

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8
Q

Which console can be customized to include any snap-in that you need organized in any way that you want?

SAC

MAC

MMC

DLL

A

MMC

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9
Q

contains the system’s boot menu information, and provides the user with access to the boot menu

A

Boot Configuration Data (BCD)

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10
Q

a new feature in Windows 7 and Windows Server 2008 R2 that enables networks with computers at remote locations to conserve bandwidth by storing frequently accessed files on local drives.

A

BranchCache

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11
Q

Each Windows 7 workstation on the branch office network caches data from the content server on its local drive and shares that cached data with other local workstations.

A

distributed cache mode

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12
Q

Windows 7 workstations on the branch office network cache data from the content server on a branch office server, enabling other workstations to access the cached data from there.

A

hosted cache mode

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13
Q

a type of job that backs up only the files that have changed since the last backup was performed.

A

incremental backup

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14
Q

When you first turn the computer on, it loads the BIOS or Extensible Firmware Interface (EFI) and runs a hardware self‐test procedure that detects the devices installed in the system and configures them using settings stored in non‐volatile memory.

A

Power-on self-test (POST)

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15
Q

a Windows 7 feature that enables an administrator, trainer, or technical specialist at one location to connect to a distant user’s computer, chat with the user, and either view all of the user’s activities or take complete control of the system.

A

Remote Assistance

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16
Q

an administrative feature that enables users to access computers from remote locations, with no interaction required at the remote site.

A

Remote Desktop

17
Q

transmits screen information, keystrokes, and mouse movements between the two computers. Any applications you launch in the client are still running on the remote computer, using its processor, memory, and storage resources.

A

Remote Desktop Protocol (RDP)

18
Q

a separate backup of the computer’s system disk and the reserved partition that Windows 7 creates on the disk during installation.

A

system image backup

19
Q

a copy of various operating system configuration settings and registry information from a specific point in time.

A

system restore point

20
Q

duplicates of files that Windows creates as part of a restore point.

A

volume shadow copies

21
Q

essentially the same as Windows PE. By booting into Windows RE, you bypass all of the drivers, applications, and services that can be the source of a startup problem. Windows RE also provides access to a collection of recovery tools that can identify and even repair many of the problems that can prevent the system from starting.

A

Windows Recovery Environment (Windows RE)

22
Q

a Windows 7 service that enables administrators to execute commands on remote computers, using Windows PowerShell or the Windows Remote Shell (WinRS.exe) command‐line program.

A

Windows Remote Management

23
Q

Which of the following service priority guidelines are not accurate?

a. Network-wide problems take precedence over workgroup or departmental problems.
b. System-wide problems take precedence over application problems.
c. Shared resources take precedence over individual resources.
d. You should rate departmental issues according to how the issues affect senior management.

A

d. You should rate departmental issues according to how the issues affect senior management.

24
Q

Place these troubleshooting steps in the correct order, using the procedure described in this lesson as your guide.

a. Document the solution
b. Establish the symptoms
c. Test the result
d. Select the most probable cause

A

b,d,c,a

25
Q

Which of the following Windows 7 tools does NOT aid in the network

troubleshooting process?

a. User Accounts control panel
b. Network Diagnostics
c. Ipconfig.exe
d. Tracert.exe

A

a. User Accounts control panel

26
Q

Which of the following Windows 7 tools does not aid in the hardware

troubleshooting process?

a. Device Manager
b. Upgrade Advisor
c. Nslookup.exe
d. Performance Monitor

A

c. Nslookup.exe

27
Q

Which of the following operating systems cannot use BranchCache? (Choose all that are correct.)

a. Windows Vista
b. Windows Server 2008
c. Windows Server 2008 R2
d. Windows 7

A

a. Windows Vista

b. Windows Server 2008

28
Q

When you load Windows RE from the Windows 7 installation DVD, the system provides you with a choice of recovery tools. Which of the following is not included?

a. System Restore
b. System Image Recovery
c. Windows Easy Transfer
d. Command Prompt

A

c. Windows Easy Transfer

29
Q

Place the following steps of the Windows 7 startup process in their proper order:

a. Windows Boot Manager phase
b. Windows Boot Loader phase
c. Power-on self-test (POST) phase
d. Initial startup phase

A

c,d,a,b

30
Q

Which Windows XP Startup component is no longer needed in Windows 7?

a. Recovery Console
b. Ntdetect.com
c. Boot.ini
d. NTLDR

A

b. Ntdetect.com

31
Q

BranchCache is a client/server application that supports which of the following two operational modes?

a. Content Server cache mode
b. Workstation cache mode
c. Distributed cache mode
d. Hosted cache mode

A

c. Distributed cache mode

d. Hosted cache mode

32
Q

For stand-alone systems or small networks, Windows 7 includes backup tools that you can use to protect your data. Which of the following devices do the Windows 7 backup tools not permit for backup storage?

a. An online backup service
b. Another hard disk drive
c. A USB flash drive
d. A series of writable CDs or DVDs

A

a. An online backup service

Windows 770-680 (2nd) (6 decks)

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