Chapter 11

Question 1

Stress

Answer 1

The tension, discomfort, or physical symptoms that arise
when a stressor strains our ability to cope

Question 2

Primary appraisal

Answer 2

initial decision regarding whether an event is harmful

Question 3

Secondary appraisal

Answer 3

perceptions regarding our ability to cope with an event that follows primary appraisal

Question 4

problem-focused coping

Answer 4

a coping strategy in which we tackle life’s challenges head on

Question 5

emotion-focused coping

Answer 5

a coping strategy in which we try to place a positive spin on our feelings or predicaments and engage in behaviours to reduce painful emotions

Question 6

General Adaptation Syndrome

Answer 6

stress response pattern by Hans Selye

Question 7

corticosteroids

Answer 7

These hormones activate the body and prepare us for stressful circumstances

Question 8

Hassles

Answer 8

minor nuisances that strain our ability to cope

Question 9

Phase 1: Alarm Reaction

Answer 9

Limbic system activates
Stress hormones release (HPA axis)
Autonomic nervous system activates
Physical symptoms of anxiety develop

Question 10

Phase 2: Resistance

Answer 10

Adapt and cope with stressor
Physical symptoms may still occur

Question 11

Phase 3: Exhaustion

Answer 11

Breakdown of resistance
Physical symptoms may change/intensify

Question 12

fight or flight response