Chapter 11 Flashcards

1
Q

The department in charge of recording all financial activity is the ________ department.

A

Accounting

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

This management level deals with control, planning, and decision making.

A

middle

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

This level of management needs summarized information such as weekly or monthly reports.

A

middle

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Top-level managers use ________ to help oversee the company’s operations and develop strategic plans.

A

ESS

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

The money that the company owes for goods and services is handled by

A

accounts payable

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Management information systems produce reports that are ________; they always follow the same format and show the same types of information.

A

predetermined

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

These types of systems would most likely be used to assist a manager in getting answers to unexpected and generally nonrecurring kinds of problems.

A

DSS

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

These systems permit a firm’s top executives to gain direct access to information about the company’s performance.

A

ESS

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

________ workers distribute, communicate, and create information.

A

iNFORMATION

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

These systems are computer systems that allow people located at various locations to communicate and have live meetings.

A

VIDEOCONFERENCING

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Individuals involved to the creation of information.

A

knowledge workers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

System used to support the collective work of a team addressing large problems.

A

GDSS

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Report that calls attention to unusual events.

A

Exception point

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Activity that produces income statements and balance sheets based on all transactions of a company.

A

general ledger

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Report generated at regualr intervals.

A

Periodic report

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Manager responsible for administration and monitoring workers.

A

Supervisor

17
Q

Models that help middle managers control the work of the organization.

A

Tactical models

18
Q

. System that records day-to-day transactions

A

TPS

19
Q

Flexible tool for analysis that helps managers make decisions about unstructured problems.

A

DSS

20
Q

Computer-based information system that produces standardized reports in summarized, structured form.

A

MIS