CHAPTER 10 SOURCES OF DATA Flashcards

1
Q

what is primary and secondary data

A

Primary data is obtained directly from first-hand sources by means of surveys, observation or experimentation. It is data that has not been previously published and is derived from a new or original research study and collected at the source such as in marketing. Primary data is any data which is used solely for the purpose for which it was originally collected.

Secondary data is data that has been previously collected or researched. Sources of secondary data include the internet, libraries, company reports, newspaper, governments and banks. The data collected is useful as it allows the researcher to see the other opinions on their area of study but care must be taken that the data is reliable and accurate. Secondary data is data that has already been collected for some other purpose but can also be used for the purpose in hand.
An important distinction is made here since information collected for one purpose by a business and then, at a later date, used again for another purpose would no longer be primary data.

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2
Q

what are the disadvantages of using secondary data

A

The data has been collected by someone else. There is no control over how it was collected. If a survey was used, was a suitable questionnaire used? Was a large enough sample taken (was enough data collected)? Was it a reputable organisation that carried out the data collection?
Is the data up to date? Data quickly becomes out of date, for example, people’s consumer tastes change and prices may fluctuate.
The data may be incomplete. Certain groups of people are sometimes omitted from the published data. For example, do you know which groups are included in the unemployment figures?
What is the data? Is it actual, seasonally adjusted, estimated or a projection?
The reason for collecting the data may be unknown. Statistics published on motor cars may include or exclude three wheeled cars, vans and motor caravans. Readers need to know which categories are included in the data.

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3
Q

what is nominal data

A

Nominal data is data that is used for naming or labelling variables, without any quantitative value. There is usually no intrinsic ordering to nominal data. Examples include blood type, gender, eye colour and race.

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4
Q

what is ordinal data

A

Ordinal data is a data type with a set order or scale to it. However, this order does not have a standard scale on which the difference in variables in each scale is measured. Examples include customer satisfaction survey results, happiness levels, the Likert scale and age groups.
Nominal level data can only be classified, while ordinal data can be classified and ordered.

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5
Q

what is discrete data

A

Discrete data is non-continuous data. Discrete data can only take certain values for example the number of students taking a course (there cannot be half a student). Discrete data is counted.

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6
Q

what is continuous data

A

Continuous data is unbroken data that has no gaps. Continuous data can take on any value (within a range) for example time or distance. Continuous data is measured.

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7
Q

what is descriptive analysis

A

A descriptive analysis gives you an idea of the distribution of the data, helps you detect anomalies and enables you identify relationships between variables. Examples include histograms, frequency tables, bar charts, and the calculation of mean, mode, median and standard deviation

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8
Q

what is inferential analysis

A

Inferential analysis uses a random sample of data taken from a population to describe and make inferences about the population.
Descriptive analysis summarises the characteristics of a data set. Inferential analysis allows you to test a hypothesis.

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9
Q

what is machine/sensor data

A

Sensor data is the output from a device that detects and responds to some type of input from the physical environment.
This kind of data is collected in real-time and the number and timing of observations can be adapted to suit the requirements. Machine/sensor data can be collected automatically or manually. The quality is dependent on the level of sophistication of the sensor to take accurate measurements.
Sensor data can range from measurements taken from robots on production lines, to location data from a mobile phone, to smart meters recording electrical or gas usage in homes.

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10
Q

what is transactional data

A

Transactional data relates to the transactions that take place as an organisation conducts its business.
Large retailers generate large volumes of data on a regular basis, particularly transactional data. Each transaction consists of one or more items of data, for example product IDs, prices, payment information. The quality of data produced from business transactions is related to the ability to gather representative observations and to process them in an appropriate manner.
Examples of transactional data include purchases by a customer, invoices raised, payments made, stock market prices.

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11
Q

what is human/social data

A

Social data is information that social media users share publicly.
Social media, such as Facebook, Instagram and Twitter, can be used by companies to gain information on users’ behaviour. Social media networks analyse the data to learn more about the users and connect them with appropriate content and advertising relevant to their interests.
Examples include posts on Facebook, tweets from Twitter and photos on Instagram.

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12
Q

what is the accounting system as an internal source of information

A

The accounting system will collect data from source documents such as invoices, timesheets and journal entries. The data will be sorted and analysed by a coding system by type of expense, department, manager and job. Reports of direct and indirect costs compared to budgets may be produced at regular intervals to help managers plan and control costs. Ad hoc reports may be produced to help managers make specific decisions.

Consider the examples listed below:
Sales analysed by product will help management to assess the patterns of demand for each product.
This same information will help plan production and inventory levels.

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13
Q

what is the payroll system

A

The payroll system may provide information concerning detailed labour costs. Hours paid may be analysed into productive and non-productive time such as training, sick leave, holiday and idle time. Labour turnover by department or manager may be analysed and may help management to assess the employment and motivation policies.

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14
Q

what is a strategic planning system

A

The strategic planning system may provide information relating to the organisation’s objectives and targets. Assumptions relating to the external environment may be detailed. Details of the organisation’s capital investment programme and product launch programme may also be recorded here. Some of this information will be commercially sensitive and only accessed by senior managers in the organisation.

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15
Q

what are the benefits and limitations of internal sources of information

A

benefits
readily available data
data can be easily sorted and analysed
reports can easily be produced when required
data relates to the organisation concerned

limitations
data may need to be further analysed to be of use to management accountants

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16
Q

what is environmental scanning/monitoring

A

Businesses are finding it increasingly difficult to succeed if they ignore the external environment which will influence their activities. The process known as environmental scanning or environmental monitoring is becoming an increasingly important part of the role of the management accountant. These terms are used to describe the process whereby data is collected from outside, as well as from inside the organisation and used in the decision-making process.

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17
Q

what are the main sources of external information

A

government sources
business contacts – customers and suppliers
trade associations and trade journals
the financial and business press and other media
the internet.

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18
Q

how are government used as an external source of information

A

There is a wealth of published statistical data covering many aspects of the nation’s economy: population, manpower, trade, agriculture, price levels, capital issues and similar matters. Most of this is produced by national governments.
The primary purpose of this data is to provide information for economic planning at the national level – macroeconomics. The data serves a secondary purpose of providing industry with useful back ground information for deciding on future policies such as raising finance. The data is published in general terms for a type of industry or geographical area but is not company specific.

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19
Q

what is macroeconomics

A

Macroeconomics is a branch of economics dealing with the performance, structure, behaviour, and decision-making of an economy as a whole, rather than individual markets. In contrast, microeconomics is primarily focused on the actions of individual agents, such as firms and consumers, and how their behaviour determines prices and quantities in specific markets.

20
Q

how are business contacts used as external sources of information

A

for organisations looking for more focused information on its own position.

Customers can provide information on such matters as:
the product specification which they require
their quality requirements
requirements for delivery periods
preference for packaging and distribution methods
feedback on the above and on general aspects of customer service.
Suppliers may be able to provide information on:
quantity discounts and volume rebates which may help the organisation to decide on order size
availability of products and services
alternative products or services which may be available or may become available
technical specifications of their product.

21
Q

how are trade associations and trade journals used as external sources of information

A

Most major industries have their own trade association. The role of these organisations includes:
representing their member firms in legal and other disputes
providing quality assurance schemes for customers of member organisations
laying down codes of practice to be followed by their member organisations
publishing trade journals and other information useful for the management and development of their businesses.
Many trade organisations publish their own industry or trade journals which will contain useful news and other information for organisations operating in that industry. Trade journals are also published by many publishing organisations. In the UK one of the best known of these journals is The Grocer aimed at the food and drink retail sector.

22
Q

how are the financial press, business press and other media used as external sources of information

A

In the UK, The Financial Times, the Guardian, The Times and the Daily Telegraph together with some regional newspapers provide statistics and financial reviews as well as business and economic news and commentary. These include:
the FTSE 100 Index – the stock market index of the leading 100 leading companies based on tradeable share value
the FT All-share Index – an index of all share prices quoted on the stock exchange.
Such information is now also widely available via electronic media. Digital television services available on satellite or cable systems carry specialist business and financial channels and programmes (such as Bloomberg TV) which give both national and world-wide coverage.

23
Q

how is the internet used as an external source of information

A

The internet, or the World Wide Web, is a global computer network providing a variety of information and communication tools. Internet service providers, for example Virgin, Sky, BT or Vodafone, allow users to access websites. Many businesses trade through their websites known as e-commerce. The internet can also be searched for all sorts of information using search engines, such as Google or Yahoo!. Business details, product details or general information can be searched for and information is returned.

24
Q

what are the weaknesses of the internet as an external source of information

A

There is no overall authority or control for what is included on the internet, this means that anyone can produce websites, opinion can pose as fact, and information can be misleading. Basically evaluation of a site’s authority and accuracy is difficult.
Any data accessed from the internet could have been altered so there is a possibility for inaccurate data to be used.
Much of what is available on the web is of little or no value, except perhaps to the individual who produced it, and the sheer quantity of sites makes the search for quality that much more difficult.
Web sites can change location and leave no “forwarding address,” or disappear altogether. Anyone who relies on certain sites for data could find their source has gone.
Most of the information on the web can be accessed for free but costs of building and maintaining and upgrading the systems are significant and likely to increase as more networked information becomes available.

25
Q

what are the strengths of the internet as an external source of information

A

One of the web’s strongest assets is its ability to provide current, timely and localised information.
The web’s interactive capabilities provide functions not possible through standard print sources. Businesses often provide instant messaging or ‘chat now’ panels which enable customers to query products before ordering online.
The system of links on a website can bring related materials and information together far more seamlessly and effectively than is possible in print. You can often find ‘related links’ on a website that will take you to another site to be able access more information.
The web offers flexibility regarding where and when its information can be accessed.
The biggest advantage of the internet is the wealth of information you can access at the click of a button.

26
Q

what are the benefits and limitations of external sources of information

A

benefits
wide expanse of info
easily accessible
more general info available
can source specific information needs

limitations
data may not be accurate
finding relevant info can be time consuming

27
Q

how do interest rates affect the general economic environment

A

Interest rates affect the cost of borrowing money. If interest rates rise this can impact businesses by increasing the cost of overdrafts and loans they use for financing business activities and also impact consumers as general living costs, for example mortgage repayments, will increase.

28
Q

how does inflation impact the general economic environment

A

Inflation refers to a rise in a broad price index representing the overall price level for goods and services in the economy. When the general price level rises, each unit of currency will be able to purchase fewer goods and services. Inflation reflects a reduction in the purchasing power per unit of money. Inflation may discourage investment and savings.

29
Q

how do exchange rates affect the general economic environment

A

An exchange rate is expressed in terms of the quantity of one currency that can be exchanged for one unit of the other currency. It can be thought of as the price of a currency. Exchange rates between different countries can affect the level of international trade. Receivable or payable balances in foreign currencies are open to risk if exchange rates change; prices may need to be revised in response to an exchange rate movements and investment in overseas subsidiaries may be positively or negatively affected by a change in the value of the money.

30
Q

what are 3 reasons why sampling is necessary

A

There are three main reasons why sampling is necessary:
1The whole population may not be known.
2Even if the population is known the process of testing every item can be extremely costly in time and money, for example, gaining information about the popularity of TV programs by interviewing every viewer.
3The items being tested may be completely destroyed in the process, for example in order to check the lifetime of an electric light bulb it is necessary to leave the bulb burning until it breaks and is of no further use.

31
Q

what 2 rules must be observed in determining the characteristics of a population from a sample

A

1The sample must be of a certain size. In general terms the larger the sample the more reliable the results will be.
2The sample must be chosen in such a way that it is representative of the population.

32
Q

what is random sampling

A

A simple random sample is defined as a sample taken in such a way that every member of the population has an equal chance of being selected.

33
Q

what is systematic sampling

A

Systematic sampling is a technique for creating a random sample in which each piece of data is chosen at a fixed interval for inclusion in the sample.

34
Q

what is stratified sampling

A

A stratified sample is made up of different ‘layers’ or ‘groups’ of the population. The sample size for each layer is proportional to the size of the ‘layer’ and is known as sampling with probability proportional to size (pps).

This method ensures that a representative cross-section of the strata in the population is obtained, which may not be the case with a simple random sample of the whole population.
This method is often used by auditors to choose a sample to confirm receivables’ balances. In this case a greater proportion of larger balances will be selected.

35
Q

what is multistage sampling

A

This method is often applied if the population is particularly large, for example in selecting a sample for a national opinion poll of the type carried out prior to a general election. The process involved here would be as follows:
Step 1 The country is divided into areas (counties) and a random sample of areas is taken.
Step 2 Each area chosen in Step 1 is then subdivided into towns and cities or boroughs and a random sample of these is taken.
Step 3 Each town or city chosen in Step 2 is further divided into roads and a random sample of roads is then taken.
Step 4 From each road chosen in Step 3 a random sample of houses is taken and the occupiers interviewed.

36
Q

what is cluster sampling

A

This method is similar to the multistage sampling but the final step is to sample all the items as a ‘cluster’. In many ways this is a simpler and less costly procedure as no time is wasted finding particular houses and the amount of travelling by interviewers is much reduced.

37
Q

what is quota sampling

A

With quota sampling the interviewer will be given a list comprising the different types of people to be questioned and the number or quota of each type e.g.:
20 males, aged 20 to 30 years, manual workers;
15 females, 25 to 35, not working;
10 males, 55 to 60, professional men, etc.
The interviewer can use any method to obtain such people until the various quotas are filled. This is very similar to stratified sampling, but no attempt is made to select respondents by a proper random method, consequently the sample may be very biased.

38
Q

why are alternative sampling methods to random sampling necessary

A

Alternatives to the truly random sampling method have been outlined. They are all concerned with minimising costs whilst maintaining the representative nature of the sample compared to the population.
In order to use these alternatives it is often necessary to have some knowledge of the population. Systematic sampling should not be used if the population follows a repetitive pattern. Quota sampling must be used with caution. The data collector may introduce bias because of how they choose how to fill the quota.

39
Q

what is big data

A

There are several definitions of Big Data. The most common refer to:
extremely large collections of data that may be analysed to reveal patterns, trends and associations
data collections so large that conventional methods of storing and processing that data will not work

40
Q

what are the 5Vs which big data is characterised by

A

Volume: organisations now hold huge volumes of data. For example: An online retailer will have a data store of every product looked at and bought and every page visited.

Variety: big data can include more than just financial information, which can be e

40
Q

what are the 5Vs which big data is characterised by

A

Volume: organisations now hold huge volumes of data. For example: An online retailer will have a data store of every product looked at and bought and every page visited.

Variety: big data can include more than just financial information which can be operational in nature and comprise other organisational data - it can take the form of each
structured data - easiest to search and organise, usually contained in spreadsheets
unstructured data - cannot be contained in a spreadsheet database, more difficult to search and analyse e.g. the text of an email. Unpopular but for recent AI developments making it easier to process
semi structured data - a mix, some defining characteristics but doesn’t conform completely to a rigid structure expected in a spreadsheet

Velocity:The data must be turned into useful information quickly enough to be of use in decision making and performance management (in real time if possible). The sheer volume and variety of data makes this task difficult and sophisticated methods are required to process the huge volumes of non-uniform data quickly.

Value: will the data have a positive impact a company’s business? How much value can it add?

Veracity: is the data accurate enough to be relied upon?

41
Q

what is big data analytics

A

The processing of Big Data is known as Big Data analytics. For example, Google Analytics tracks many features of website traffic.
Hadoop software allows the processing of large data sets by utilising multiple servers simultaneously.

42
Q

how is big data relevant to management accountancy

A

Big Data is relevant to management accountancy in a number of ways, such as:
It can help the organisation to understand its customers’ needs and preferences which can then be used to improve marketing and sales.
It can improve forecasting, for example of future customer spending or of machine replacement cycles, so that more appropriate decisions can be made.
It can help the organisation to automate business processes resulting in improved efficiency.
It can help to provide more detailed, relevant and up to date performance measurement.

43
Q

examples of how big data is used in practice

A

Consumer facing organisations monitor social media activity to gain insight into customer behaviour and preferences. This source can also be used to identify and engage brand advocates and detractors, and assess responsiveness to advertising campaigns and promotions.
Manufacturing companies can monitor data from their equipment to determine usage and wear. This allows them to predict the optimal replacement cycle.
Financial Services organisations can use data on customer activity to carefully segment their customer base and therefore accurately target individuals with relevant offers.
Politicians are using social media analytics to establish where they have to campaign the hardest to win the next election.
Humanitarian agencies, such as the United Nations, use phone data to understand population movements during relief operations and outbreaks of disease, meaning they can allocate resources more efficiently and identify areas at risk of new disease outbreaks.

44
Q

what are the risks associated with big data

A

The availability of skills to use Big Data systems, which is compounded by the fact that many of the systems are rapidly developing and support is not always easily and readily available. There is also an increasing need to combine data analysis skills with a deep understanding of the industry being analysed and this need is not always recognised.
The security of data is a major concern in the majority of organisations and if the organisation lacks the resources to manage data then there is likely to be a greater risk of leaks and losses. There can be a risk to the data protection of organisations as they collect a greater range of data from increasingly personal sources (for example, Facebook).
It is important to recognise that just because something CAN be measured, this does not necessarily mean it should be. There is a risk that valuable time is spent measuring relationships that have no organisational value.
Incorrect data (poor veracity) may result in incorrect conclusions being made.
There may be technical difficulties associated with integrating existing data warehousing and, for example, Hadoop systems.
The cost of establishing the hardware and analytical software needed.