Chapter 10

Question 1

What PMBOK stand for?

Answer 1

• Project Management Body of Knowledge (PMBOK).

Question 2

What does a project consist of?

Answer 2

Consists of temporary endeavours to create a unique product, service or result.

Question 3

What is ITPM?

Answer 3

Information Technology Project Management.

• The collection of techniques & methods that project mangers use to plan, coordinate, and complete IT projects.

Question 4

What are some ITPM techniques & methods?

Answer 4

• Planning tools
• Budgeting Methods
• Graphically Scheduling Methods
• Risk Management Techniques
• Communication Planing
• High-tech team development

Question 5

What are IT Operations?

Answer 5

The delivery of service, maintanence, protections, and management of IT infrastrucutre.

Question 6

What are IT Projects?

Answer 6

The renewal and adoption of IT infrastructure is normally accomplished through projects.

Question 7

What is the SDLC?

Answer 7

Thes Systems Development Life Cycle is the classic process used to acquire information systems.

Question 8

What are the 5 Classical SDLC processes?

Answer 8

1. Systems Defintion
2. Required Analysis
3. Component Design
4. Implementation
5. System Maintenance

Question 9

Explain the 1st Phase of SDLC: Defining Systems.

Answer 9

• Phase 1: Defining Systems
• Defining goals & purpose for new system.
• Defining project’s scope
• Asses feasability of project.

Question 10

Explain 2nd phase in SLDC: Requirements Analysis.

Answer 10

• Management of scope in an IT project.
• Determine & document specific feautures & functions of the new system.
• Approve Requirements.
• Less expensive.

Question 11

Exaplain The 3rd phase in SDLC: Component Design.

Answer 11

• Develop and evaluate alternatives.
• Hardware design determined by project team.
• Software design depends ono sources.
• Data Model converted ti database design.
• Procedures designed for BI systems
• Job description created for users & operational personnel.

Question 12

Explain the 4th phase in SDLC: Implementation.

Answer 12

• System must be built.
• System Testing.
• Users must be converted to new system.

Question 13

Explain the 5th Phase in SDLC: Maintenance.

Answer 13

• Fixing the system so that it works correctly or adapting system to changes in requirements.
• Corrections prioritized by severity.
• Enhancements prioritized by business decision.

Question 14

What is System Testing?

Answer 14

• Has a test plan.
• Sequences of actions that users take when employing systems
• Both normal & incorrect actions should be considered.

Question 15

What are the 4 ways to convert an old system to a new one?

Answer 15

• Pilot
• Phased
• Parallel
• Plunge

Question 16

Explain What a Pilot is.

Answer 16

Organizations try new system on a single, limited unit so if it fails it only affects a limited boundary.

Question 17

Explain what Phased system conversion is?

Answer 17

• New system installed in phases and tested after each phase.

Question 18

What is parallel system conversion?

Answer 18

• New system runs at the same time as the old one.
• Data must be entered twice.
• Provides easy feedback position.

Question 19

Define Plunge system conversion.

Answer 19

Direct instilation, Dismiss old system and install the new one.

Question 20

What are some problems with SDLC?

Answer 20

• SDLC waterfall: steps are repeated because they do not go as first planned.