Chapter 10 Flashcards

1
Q

Insurance institute of Canada

A

Area that deals with education for insurance.
Different studies, courses.

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2
Q

Insurance Bureau of Canada

A

Advocating industry positions with consumers, government, members and stakeholders.
Statistics - web based insurance industry

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3
Q

Institute for Catastrophic Loss Reduction

A

Part of university western Ontario.
Figure out how to reduce or understand catastrophic weather.

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4
Q

Centre for Study of Insurance operations

A

An associate of P&c insurers, brokers and software providers. Streamline the job of the insurance industry- improving efficiency

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5
Q

Underwriters Laboratories of Canada

A

An independent not for profit organization that operates labs and certifies service for examinators and testing. Also to determine service the impact of fire in organic and hazards.

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6
Q

Insurance Brokers Association of Canada

A

Not for profit trade associations that is the national body of Canada organized brokers. Voluntary membership.

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7
Q

Provincial Brokers Association

A

Insurance brokers specific to a province.

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8
Q

Canadian Independent Adjusters Association

A

Promote and liaise with Adjusters.

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9
Q

Canadian insurance claims manager’s Association

A

Enhances the insurance industry in matters relating to claims settlements through a high standard of ethics in claims handling.

When subrogation against other insurance companies. Use them for litigation

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10
Q

Facilities Association

A

Insurance for high risk drivers. Pooling arrangement of money from provinces (not MPI) and then drivers can get insurance. Once they are a better driver they can get normal insurance.

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11
Q
A
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12
Q

Good Service

A

A good reputation
Range of coverage
Accurate accounting
Good handling of claims
Appropriate handling of complaints
Capacity is the ability to provide a full range of insurance protection clients.

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13
Q

Professional in Claims

A

Identify, fair, knowledgeable and objective

Provide written statements
Explain coverages
Leave legal advice to lawyers
Gather consent
Active listening

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14
Q
A
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