CHAPTER 10

Question 1

business ethics

Answer 1

principles of conduct within organization that guides decisions making and behavious

Question 2

social responsibility

Answer 2

actions organizations take beyond what is legally required to protect or to enhance the well being of living things

Question 3

sustainability

Answer 3

the extend an organization of its operations and actions to protect, mend, and preserve rather than harm natural environment

Question 4

7 principles of admirable business ethics

Answer 4

• be trustworthy
• be open minded
• honor all commitment and obligation
• avoid misrepresenting print materials
• visibly be a responsible community citizen

Question 5

code of business ethics

Answer 5

to ensure that the code is read, understood and believe, periodic workshop are needed

Question 6

business ethics topic that has become important

Answer 6

• whistle blowing
• bribery
• workplace romance

Question 7

environmental sustainability

Answer 7

employees, consumers, goverment and society are resentful of firm that harm rather than protect the natural environment

Question 8

sustainability report

Answer 8

• reveals how a firm operations impact the natural environment
• discloses to shareholder information about the firm labor practices, energy efficiencies

Question 9

ISO14000

Answer 9

standard concern the extend to which a firm minimizes harmful effect on the environment caused by the activities

Question 10

ISO14001

Answer 10

set of standard a firm worldwide to certify to their constituencies that they are conducting business in environment friendly manner

Question 11

reason why preserving environment is important

Answer 11

• consumer demand about environmentally safe product and packages are high
• public opinion demanding that the firm conduct business in ways that preserve the natural environment
• environment advocancy group now have more than 20 millions American as member

Question 12

CSR

Answer 12

Ralph Nader: claims organizations have tremendous social obligation
Milion Friedman: organization have no obligation to do anymore for society than its legally required

Question 13

Food Supplier and Livestock Welfare

Answer 13

• consumer expect human treatment of animals
• consumers are flocking to organic products

Question 14

wildlife welfare

Answer 14

consumers globally becoming increasingly intolerant of any business that directly or indirectly destroy wildlife