chapter 10 Flashcards
the system to support the business activities
tps
systems for middle management mostly reporting
mis
internal and external to asses impact trends etc
dds
used by the executive to build strategic plans
ess
use international; data from mis and ops and external data to support top level managers
ess pyramid
use data from tps and a set of flexible analytical tools to support middle managers
dss pyramid
use data from tps to support middle level managers
mis pyramid
record day to day transactions
tps
are used interchangeably
dps and tps
produced a regular intervals
periodic reports
calls attention to unusual events
exception reports
produced on request
demand reports
snapshot
ad hoc or on demand
exception report things that are out of the ordinary
exemption
run on a timely basis
scheduled