Chapter 10-14 Flashcards
Collaboration between patients, families, and health care providers to co-create and co-deliver care
Coproduction of healthcare
largest accredit organization in the United States, which accredits about 88 percent of all US hospitals
The Joint Commission
an event that results in death or serious physical or psychological injury to a patient
Sentinel event
graphical depiction of the strategy for achieving a specific outcome (effect) and the factors that influence that outcome (causes); also known as a fishbone diagram
Cause-and-effect diagram
graphical depiction of a process that allows for the identification of problems and bottlenecks
Flowchart
bar or line graph that allows for the identification of the causes that contribute to an overall effect
Pareto chart
business processes improvement method that uses qualitative and quantitative techniques to increase performance and reduce variation
Six Signa
method used to reduce waste and to increase value to the consumer by identifying what adds value, enhancing this, and seeking to reduce other actions and processes that do not add value
Lean
quality improvement tool in which an organization compares itself to some standard, often industry best practice
Benchmarking
comprehensive electronic record of an individual’s health information across multiple healthcare providers; ideally, it includes a patient’s demographics, medical history, medications, immunizations, diagnostic information, and notes from multiple healthcare providers interactions
Electronic health record (EHR)
electronics version of patients medical record from one physician; it generally stays in the physicians office and is not shared
Electronic medical record (EMR)
use of a network of remote servers to store data accessed via the internet (the cloud)
Cloud computing
use of two-way audio and video communication to facilitate communication between healthcare providers or between providers and patients
Telemedicine
use of mobile phones, tablets, or other wireless devices by patients to monitor their health
mHealth
type of healthcare system in which is paid for mostly by government taxes, with one primary healthcare insurer and healthcare services provided mainly by government employees; also called socialized medicine
Beveridge model
type of healthcare system in which is paid for mostly by employees and employers, with many health insurers and healthcare services provided mainly by private providers; also called all payer system
Bismarck model
a four step quality improvement process; also known as Deming Wheel
Plan-Do-Study-Act
minimum US government standard for electronic health records, outlining how a patients health information should be exchanged among clinicians or providers and insurance groups or payers
Meaningful use
tool for tracking the clinical care and outcomes collection of specific patient populations, such as patients with certain chronic diseases, types of cancer, or infections
Registries
gathering, analysis, and interpretation of health data to diagnoses and respond to population health and public health issues
Syndromic Surveillance
health outcomes of a group of individuals, including the distribution of such outcomes within the group
Population health
field that is connected with protecting and improving the health of people and communities
Public health
factors that are drivers of health outcomes, including medical care, individual behavior, social environment, physical environment, and genetics
Determinants of health
factors in the social and physical environment that affect health outcomes, such as economic stability, neighborhood and physical environment, education, food, community and social context, and the healthcare system
Social determinants of health
large data sets that are used to analyze a population and find trends in individual or population health
Big data
gathering and interpretation of data
Analytics
report that assesses the health needs of a community, prioritizes those needs, and identifies resources to address them; under the Affordable Care Act (ACA), nonprofit hospitals are required to complete an assessment everyday three years
Community health need assessment (CHNA)
type of healthcare system in which healthcare is paid for mostly by government taxes, with one health insurer and healthcare services provided mainly by private providers; also called single payer system
National health insurance model
