Chapter 1: Usability Flashcards

1
Q

Human-Computer Interaction

A

Interdisciplinary design science that combines psychology and computer science

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2
Q

User interfaces have a role at the:

A

Business, individual, and societal levels

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3
Q

Growing interest in Human-Computer interactions stems from

A

Designers’ desire to improve user-experiences.

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4
Q

Mobile devices lead to…

A

Greater need for good user-interfaces

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5
Q

Plasticity

A

Malleability of user-interfaces

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6
Q

The three “U”s

A

Usability, Universality, and Usefulness

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7
Q

Usability Measures

A
  1. Time to learn
  2. Speed of performance
  3. Rate of errors by users
  4. Retention over time
  5. Subjective satisfaction
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8
Q

Consumer electronics, e-commerce, and social media

A

Ease of learning, low error rates, and subjective satisfaction

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9
Q

Games and entertainment

A

Retention over time, layered design

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10
Q

Professional environments

A

Low error rates, speed of performance (tradeoff with ease of learning)

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11
Q

Exploratory, creative, and collaborative interfaces

A

Speed of performace

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12
Q

Sociotechnical systems

A

Trust, privacy, and responsibility, ease of learning

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13
Q

Goals for our profession

A
  1. Influencing academic and business researchers
  2. Providing tools, techniques, and knowledge for commercial designers
  3. Raising the user-interface consciousness of the general public
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14
Q

Big data

A

Large databases of text, images, graphics, sound, video, and scientific data

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15
Q

User Interface Design

A

Visual design of the interface

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16
Q

User Experience Design

A

Holistic experience around a product or service

17
Q

Persuasive Interface

A

Influences user behavior

18
Q

Multi-Modal/Gestural Interface

A

Facilitates use

19
Q

Affective Interface

A

Respond to users’ emotional state

20
Q

Other Usability Measures

A
  1. User Needs
  2. Reliability
  3. Standardization, integration, consistency, and portability
21
Q

Standardization

A

Pre-existing industry standards

22
Q

Integration

A

Can run across different platforms

23
Q

Consistency

A

Compatibility across versions, common sequences, etc.

24
Q

Portability

A

Transfer data across environments