Chapter 1 to 3 Flashcards
– planning, organizing, directing, and controlling organizational resources and the attainment of organizational goals in an effective and efficient manner.
Management
What are the 5 Management Functions?
- Planning
- Organizing
- Staffing
- Directing/Leading
- Controlling
- defining goals for future organizational performance and deciding on the tasks and the use of resources needed to attain them.
Planning
– involves the assignment of tasks into departments, and the allocation of resources to departments.
Organizing
– involve putting the right men to the right jobs.
Staffing
– the use of influence to motivate employees to achieve organizational goals.
Directing/Leading
– monitoring of employee activities, determining whether the organization is in line with the goals.
Controlling
What are the three Manager Roles?
1.Interpersonal
2. Informational
3. Desicional
Give the three under interpersonal manager roles.
- Figurehead
- Leader
- Liaison
Give the two under the informational manager role.
- Monitor
- Disseminator
Give the four under decisional in manager role.
- Spokesperson
- Entrepreneur
- Disturbance Handler
- Negotiator
- pertains to the relationship and are related to the human skills.
Interpersonal
- performs ceremonial and symbolic duties such as receiving visitors.
Figurehead
– directs and motivates subordinates; trains, counsels, and communicates
Leader
– maintains information links both inside and outside organization; using internet access, mail, phone calls, meetings.
Liaison
– the activities used to maintain and develop an information network.
Informational
– seeks and receives information, scan periodicals and reports, maintains personal contacts.
Monitor
– forwards information to other organization members; send memoranda and reports, makes phone calls
Disseminator
– use information they gain to from business and strategic decisions.
Decisional
– transmits information to outsiders through speeches, reports, memoranda.
Spokesperson
– initiates improvement projects; identifies new ideas, delegates responsibilities to other.
Entrepreneur
– takes corrective action during disputes or crisis; resolves conflicts among subordinates; adapts to environmental crisis.
Disturbance Handler
– distributes resources; schedules, sets budgets, and priorities.
Resource Allocator
– represents department or company during negotiation contracts, sales purchases, budget determination.
Negotiator
What are the three historical forces of management?
- Societal Forces
- Political Forces
- Economic Forces
– aspects of culture that guide and influence relationships among people. These shape social contract, the unwritten rules and perceptions on relationships among men or between employees and management.
Societal Forces
– the influence of political and legal institutions on people and organization.
Political Forces
– these are factors which affect the availability, production, and distribution of a society’s resources among competing users
Economic Forces
What are the five management theories?
- Pre-Classical Contributors Theory
- Classical Perspective Theory
- Behavioral Viewpoints
- Quantative Management Theory
- Contemporary Theories
People in Pre-Classical Contributors Theory
- Rowen Owen
- Charles Babbage
- Henry Towne
:advocated concern for the working and living conditions of workers.
Rowen Owen
:predicted the specialization of mental work; and suggested profit sharing.
Charles Babbage
:outlined the importance of management as a science and called for the development of management principles.
Henry Towne
Who developed the Scientific Management?
Frederick Taylor
– he developed this subfield of classical theory where he suggested that decisions based on ‘rules of thumb’ be replaced with precise procedures developed after careful study of individual situations.
Scientific Management
– husband and wife team develop time-and-motion study for efficiency and human aspect of work.
Frank and Lilian Gilbreth
– according to them, this is a subfield of classical management which much be focused on the total organization rather than the individual worker.
Administrative Principles
Who are the three contributors in classical perspective theory?
- Mary Follette
- Chester Barnard
- Henri Fayol
