Chapter 1 - The Hospitality And Catering Industry

Question 1

Types of food service:

Seated counter service

Answer 1

Customers sit at the counter on stools and are served their food. Used at sushi bars, stations and airports.

Question 2

Types of food service:

Free-flow

Answer 2

Different types pf food and drink displayed at different counters. Customers have trays and select their food, before paying at a central till.

Question 3

Types of food service - multi-point

Answer 3

Different types of food and drinks displayed and payed for at different counters

Question 4

4 examples of establishments where hospitality and catering is carried out:

Answer 4

Hotels
B & B ‘s
Pubs
Restaurants

Question 5

3 front of house staff

Answer 5

Receptionists
Porters
Security

Question 6

3 back of house staff

Answer 6

Kitchen brigade
Cleaners
Maintenance

Question 7

Sous chef

Answer 7

Second in command of a kitchen.

Question 8

Chef de partie

Answer 8

In charge of a particular kitchen station

Question 9

Commis chef

Answer 9

Trainee chef

Question 10

Porter

Answer 10

Helps customers to their rooms